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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32064 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 556 Showing 11,101-11,120 of 32,064 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best head phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and noise cancellation. Kudos Apple. Could fit better in the ear though, they tend to fall out sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed by the quality of these AirPods, crisp sound and great noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone for your Apple Eco System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects seamlessly with all your existing Apple devices, especially convenient if you have multiple devices, with no separate bluetooth setup required. The sound quality and noise cancellation are also superb. Charging via usb-c, MagSafe or Apple watch charger.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pros 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the order was exceptional. Packaged well and as described. I love my AirPods thanks to my purchase from best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best Apple has to offer but….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than all other Apple earbuds. But, not as good as other brands at same price point. ANC is decent. Microphone is really good for calls. I purchased different ear tips. The silicone was not great at noise cancelling. They should come with better ear tips

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The addition of the XS silicone ear tips is a game changer! They now stay in my ears so much better, and I love the active noise cancellation feature!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Earbuds - Noise Cancelling Is Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these with great noise cancelling for work or mowing the yard!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. They come with 3 different size ear pads which is great because I needed a different size for each ear. They are so much better than my original pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Airpods are the best earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect volume, extremely comfortable, and very reasonably priced. The quality exceeds expectations, making it a great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just the right size. It’s rare that I wear out the battery without continuous play. However, the manufacture’s suggest battery for playback time sounds accurate. These are a perfect alternatives to larger headphones. They are comfortable once the you find your right ear piece.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the original Air Pod Pros for 2.5 years and loved them. With that being said, there is a noticeable difference in sound quality and noise suppression with the new ones. It’s worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good hearing amlifier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well for an above average hearing amplifier. I wear them often. My only reason for 4 stars is they don’t stay in the ears well at all. I’ve lost one of them twice but got lucky and found them. People do feel a little put off by them because they think I’m listening to music while talking to them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    THE BEST EARBUDS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best earbuds i ever had used, the noise cancellation es the best of al earbuds 10/10 and the sound is the best

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    AirPod Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them on sale for a good price. I personally wouldn’t bother getting the regular AirPods (I’ve had both), these have better features and a better fit.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    AirPods the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight classy AirPods. Love the way they stay in my ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything sounds good and clear even the bass sounds great. I would definitely recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome gym headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, would buy again noise cancelling is superb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds except wind noise; open box issue too

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod Pro 2s are overall very nice, and the controls available make it very flexible for multiple purposes, including as a hearing aid for some people. Do note that they pick up a lot of wind noise when you are outside, and there’s no filter to remove it in transparency or adaptive modes. There really should be. If you buy an open box set, as I did, beware: the medium tips that should be pre- installed on the earbuds were missing. When I went to my local Best Buy to get those missing tips, they discovered the same issue with their other open-box versions. It seems as if these tips are being removed during the process to resell them. And of course Best Buy doesn’t carry these tips and so can’t address the issue. Because exchanging my set for another open box would have the same result, I just went elsewhere to buy the missing tips. It was still less expensive than getting a brand-new set, but that may not be true in your case based on the open box price,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr. T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very good they sound good. They look good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her AirPods so much she falls asleep listening to music. I must take them out of her ears to charge for the next day. I highly recommend these as I love my pair as well. Long-lasting battery with fasting charging abilities!

    I would recommend this to a friend