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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32064 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 557 Showing 11,121-11,140 of 32,064 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music is very clear, and it does a great job blocking background noise. I bought a pair for my husband, granddaughter and a pair for myself. I highly recommend them, and the price is not bad for the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and easy to integrate to PC and iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them. It has been easy to add to her iPhone and PC. Great sound and convenience .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge step up from V1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the new version because my okder ones were experiencing some weird noise crackling, and I wanted to now transition all my apple devices over to USBC. Not only was I lore impressed with the spatial audio quality, the new features for how the audio reaponds when talking on them blew me away.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy with these airpods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Airpods have been very dependable and high performing. Love the noise cancelling but would like noise cancelling to be a little more cancelling but it does help exclude external noises and sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They work for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPod Pros for work (online meetings) and for when I go to the gym. They work great, especially at the gym. The noise canceling could be better, but it does the job. Unlike my former AirPod Pros, the new generation ones don’t need to be turned to full blast to be heard in the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Pods Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing, especially if you have hearing loss. The adaptive mode is especially helpful

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a pair of Beats and they are better in every way. Noise canceling is the best of all the headphones I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod Pro 2 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old ones died so i bought these and theyve been great, the new ambient control is really nice as the sound around me changes

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and durable. Husband uses while on the mower under his over ears and loves the functionality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancellation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other audio solution matches yhe noise cancellation. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair. Great sound and easy to use. Apple makes everything easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 1.0 pro model and loved them but needed to upgrade. Upgraded to the 2.0 model and love the small but mighty changes. Better bass better transparency and noise cancellation. Also really love the conversation awareness that was added with the 2.0 model!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Microphones the MVP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earphones the microphone noise canceling is top notch. The sound quality of the music can be better, but I’ll still give it five stars for utility.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommended. I really liked it. They have excellent design and audio quality. I wouldn't trade them for anything!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from the Gen 1 Airpods Pro, and I will tell you this now. The upgrade is definately worth it. From the sound, to new features, to USB-C, these new Airpods are a great refresh. I would definetly reccomend to anyone who doesn’t have Airpods, or to someone upgrading from a previous generation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good upgrade over orginal Pros.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the gen 1 AirPods Pro and these are a big improvement. The noise cancellation is better and they also connect much faster and don't have any connection issues. Probably due to the bluetooth 5.3 vs 5.0. I also like that they included XS size ear tips.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    I love them.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I had the previous version of the pros and this version is so much better. I love the fact you can adjust the volume on the stem. I also love the XS silicone tips. The reproduction of bass is phenomenally better. I will recommend these highly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great. It is clear and noise cancellation is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them for 8 months and they still work like a charm, customer service was very helpful as well 100% recommend Slight con is that they fall out your ear after about 40 min but there’s other sizes it comes with you can adjust to

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pod pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and good quality not sure what else to put here

    I would recommend this to a friend