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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32068 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 571 Showing 11,401-11,420 of 32,068 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWESOME Headphones!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the original air pods, and these are so much more advanced! The noise cancellation is CRAZY GOOD!!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and easy to purchase and pickup. The headphones are awesome but the service was beyond. Thanks for making this gift giving a great experience this Christmas. Headphones were so easy to connect to iPhone and it helps me locate my phone when I misplaced it (awesome feature).

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice ear buds. They stay in the ears all night.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerful tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing!! You never will realize that you are not using pods and you will feel magic 3D sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very durable and long lasting. Highly recommend for every day use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I previously had the AirPods 2nd generation and they broke. So, I decided to upgrade to the AirPods Pro 2nd gen. The AirPods Pro 2nd gen are amazing and the noice cancellation is amazing. I can’t hear anything and they’re so good to use at work and on my little runs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far of all TWS i own, these are the best. Noice cancelling is the best too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Pro 2 Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPod has been so help and I haven’t had an issue with them. They travel with me every day, they have been very helpful in keeping be productive. The consistent excellent service at Best Buy is encouraging for me to purchase the AirPod pro 3.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Apple Airpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much comfortable in the ears especially while doing workouts. Only thing I recommend is while shipping please include an extra medium sized ear buds in the box along with small and large.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great with apple products!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love airpods pro. Very good noise canceling and seamless integration with my iphone. Would recommend anyone in the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    AirPods 2 Review (2025)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a solid pick if you’re an iPhone user who wants simple, reliable earbuds. Easy pairing, good battery life, and clear call quality. No noise cancellation, and the fit isn’t perfect for everyone, but they’re great for casual use — especially if you find them on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They are my fave block anything out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is like my 3 time buying them music just sucks with out them i used them to meditate because the noise canceling feature they updated them too so now you can use a  adapt voice  which is allowing you to speak and automatically switch between noise canceling and your conversation

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best Apple purchase in some time

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! Connects seamlessly to my phone. They go with me everywhere - great for working out and doing yard work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pros 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and noise canceling - huge improvement from the first generation which I thought were amazing until buying these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely hard to please when it's comes to the quality sound of music. I have always had the best speakers (when speakers were a thing). Now I insist on the best ears buds. The air pods pro are the BEST! By far. Do yourself a favor and purchase them. They are worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift for all things sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved sound and features from OG AirPod Pros. Bought as a gift for someone with AirPod Pros and they noticed better sound quality right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Air Pod Pro 2 for their hearing assistance feature and they really work. Great for listening to audio books also. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    V1 to v2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the v1s for several years until they started getting the “rattle”. Finally broke down and purchased the v2. Incredible difference. Both the noise cancellation and sound quality have greatly improved. Wish I had upgraded sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Extremely great value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great even for work outs. Water resistance is definitely a plus

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Apple AirPods Pro 2nd Generation are the Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple AirPods Pro (2nd Generation) this is my 4th pair I've purchased! I purchased a pair for myself and loved them, so I then purchased a pair for my husband, my mom and my sister! They are so comfortable and I highly recommend them!!

    I would recommend this to a friend