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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32070 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 577 Showing 11,521-11,540 of 32,070 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Truly Does Cancel Noise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation and audio quality is amazing only gripe I'd have is the price but places regularly have them discounted and there are refurbished options so can't be too angry.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Purchase EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in NY, so when I picked these up from Best Buy and put them on in the subway, OH. MY. GOSH. All of the subway noise disappeared. I fell in love instantly. It’s nice to finally get some peace and quiet when I’m on the train to drown out the chaos. Thank you, Apple!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Si siii

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommended, super clear! Super comfortable. Yes

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best features yet!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I’ve always been a fan of AirPods and these have been my favorite so far! The special features on these are amazing. I love being able to turn the volume up and down without even touching my phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Apple to Apple should work better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and fit are good. My biggest issue is this being an Apple product sometimes I will make or receive a call and nothing. I have to put the buds back in the case then back in my ear for them to connect….but it will play music just won’t connect the call audio.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased on last month, It’s working excellent the sound was so good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Fast shipping and arrival. Sound quality is amazing and the product is really easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WORTH. IT.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them - HUGE HUGE upgrade from the regular Airpods. Has many more functions as well and way better sound quality. The noise cancellation as well is perfect!!!!!! I’m obsessed with them. Would 100%% recommend :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good update on already great earphone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation and comfort. Love the connectivity across Apple universe (Apple TV, iPad, iPhone, and Mac). The wireless charging is a nice feature with a chime to let me know that it’s charging. Lastly love the USBC with new iPhone 15. Now only need one cord when traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods 2 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality on the AirPods2 Pro. So glad I purchased these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid upgrade from first generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade over the 1st gen. Sound quality is much improved .. adaptive noise cancelling is a really great feature. Hopefully the last longer than the first generation and Apple has sorted out the issues from the first generation.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent purchase!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my son for Christmas. Works good and plays in ear great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pod review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the air pods with the noise cancelling features along with settings you can set to hear others when you need too. Ear pieces are a little hard to change out and I wasn’t really happy when I see within 30 days of buying kine you dropped the price $50

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the ear perfect. Blocks out outside noise. Easy to pair with iPad

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Air Pods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for regular day use. Not good for working out, especially running. They always slip out and I have to pause my workout to pick it up or adjust it. If you’re just wearing for schoolwork or to listen to music not in a gym setting, they’re great and sound really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing is the hearing aid feature. It gives total control of the sound around you. It helps your hearing or stops loud noise depending on what you need.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good mor music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next level Sound Quality and clarity, good for music lovers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume control is perfect for the hearing impaired. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Work fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do the job I appreciate the noise canceling, batteries don’t last long though otherwise good buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds to own!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for music. The sound was amazing! With other features, these are great earbuds to have.

    I would recommend this to a friend