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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32076 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 588 Showing 11,741-11,760 of 32,076 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One happy customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made happy with best buys price and the sound quality is great make listening to my audiobooks a true pleasure

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features compared to the 1st generation. When someone starts talking to you, the music automatically turns down so you hear what theyre saying and it also works when you start talking to someone. If i could wear these all day I definitely would!!! ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A sound gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how good these AirPods work but these were given as gift and the goodwill message I heard was very loud and clear and also masked all other noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sooner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As hesitant to switch from Bose product to Apple. But after making the switch I wish I would have done it sooner. Sounds are so crisp and all the features are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods rock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality I discovered I can talk while taking a shower too I forgot to put them away one day and stepped into the shower they still worked real good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Fits in your pocket very well and sync with my iPhone every time. Not as good as my over the ear headphones in terms of sound quality but the size convenience is worth it. Battery life okay, I get about 3 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best airpods pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are of very good quality, and the sound and noise cancellation is a significant improvement over previous AirPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work here I love Best Buy for its great deals

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product. Repeat customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. 5th time I have purchase AirPods ……lost some, some for gifts, some for extras. Top quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    AirPod Pro: ultimate wireless experience

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro combine comfort, performance, and convenience to deliver a premium wireless audio experience. Whether you're commuting, working out, or relaxing at home, these earbuds are the perfect companion for your everyday adventures.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod pros were the right choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of AirPods and I’m impressed. The sound quality is great. The conversation aware feature is awesome as it automatically lowers the volume when talking. The MagSafe and usb-c charging gives the needed flexibility to use me Apple Watch charger.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had original gen airpods that finally kicked the bucket. These are a perfect replacement. Battery Life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Appe AirPods 2nd Gen (USB C)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong with the Apple AirPods Pro 2nd generation. Now that they finally support USB C, it is a no brainer and a must buy. Sound quality is above average (let's be honest, wireless "bud" headphones can only be so good) and the noise cancellation is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality case and noise cancellation and also has great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Hearing Aid Back-Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. I use as a backup to my regular hearing aids. I was surprised on how well the noise canceling feature worked. Multiple tips make fitting easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods came out great. I previously had an older version and could trade them in, which took off some money from these and ended up working out great! They're so much better than my previous pair and updated.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great on a black Friday deal!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! I bought these for my girlfriend and she loves them! The noise cancelling is excellent and the audio quality is so much higher than other air pods models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buds ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased these bud three times and I love them. I also purchased two pairs for my two eldest children, needless to say they love theirs as well. Purchasing them from Best Buy was the better option and I found that out when I took mine to be serviced because they honored their agreement and replaced them with absolutely no issues or long wait.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ipods ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome. You cant hear anythjng else which is great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    So worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other ones wore out after five years. These ones fit sound and work great. Totally worth the money.

    I would recommend this to a friend