4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 32076 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 591 Showing 11,801-11,820 of 32,076 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sensory support

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who has sensory issues, the sound deprivation when putting these on is amazing! Sometimes I just put them in when in a loud environment just to turn down the noise. When listening to music or podcasts, I love not hearing background noise wherever I am.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the AirPods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I figured out how to use them, they have worked well. The noise cancellation is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had been wanting this pair for a while now. When we purchased he got a month free apple play and some workout app. He was very happy with this purchase he paid for himself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound ear piece works really great and yes i will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the other AirPods without the pads. Great seal and fantastic noice cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I love the noise cancelling! Definetly a life changer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AirPods

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AirPods ever,excellent products and always helping when some is wrong with apple care,Best Buy always have my back when apple dosent have appointments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift was successful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband. He had done lots of research and found that the Airpod Pro 3 wasn't performing as well as the 2nd generation. He loves them and they work well!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Airpod Pros 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go these for my mother because she lost hers. she loves them and goes no where with out them. i love the pro's best out of all the airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Bought for my husband using them for not only podcast /work but as hearing aids .. He is using in movie theater and social events.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mom loves them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my mom. She loves them! She does have the previous generation as well. When we talk on the phone there is a noticeable difference. I dont hear any background noises in comparison to the previous generation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The adaptive mode is awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Challenge with noise cancellation phones solved with the adaptive mode. While ita not perfect, it will just keep improving with time. I can now listen to my favorite music while being able to hold a conversation if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds good, good weight, fidelity sound, easy transaction with Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Expensive but good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and noise cancellation of these headphones. Volume is great. Only issue is sometimes these do not stay in my ear but I’ll probably switch out ear cushion part to a smaller size and that will fix that problem. Tried these at the same time as the beats and definitely loved these more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods - great

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great, still have it years later. Everything works fine

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise Cancellation is truly a life saver. Good for music and podcasts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!’n

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Easy to set up and sound quality is amazing. Have many features which make these outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, I love the noise cancellation. It’s a great upgrade from what I had.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product great sound and quality 100% satisfied with my pirchase it worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not the best ANC, but very convenient.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BLUF: These do NOT compare to the Bose Quite Comfort IIs in terms of ANC, sound quality and comfort. But as with most Apple products, it’s the integration with the Apple ecosystem that makes them worthwhile. Having multi-device connection, “find my” compatibility, an app that that displays battery life for the buds AND the case, and finally, being able to charge with my Apple Watch Charger sold me. I use my Bose QC IIs when I want to enjoy media, but use these when I need to make calls.

    I would recommend this to a friend