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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32078 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 592 Showing 11,821-11,840 of 32,078 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not the best ANC, but very convenient.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BLUF: These do NOT compare to the Bose Quite Comfort IIs in terms of ANC, sound quality and comfort. But as with most Apple products, it’s the integration with the Apple ecosystem that makes them worthwhile. Having multi-device connection, “find my” compatibility, an app that that displays battery life for the buds AND the case, and finally, being able to charge with my Apple Watch Charger sold me. I use my Bose QC IIs when I want to enjoy media, but use these when I need to make calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product great sound and quality 100% satisfied with my pirchase it worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    a great upgrade from 1st generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son to replace his ancient Airpod Pro (1st generation) that had stopped working. He finds these vastly superior to his previous airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 4 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, very comfortable and perfect for any ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    air pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing air pods. The quality and sound is amazing and it also has a feature where you can listen to music and hear someone talking at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound and noise cancellation-

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work amazingly well. Great noise cancelling and soloing quality. The form factor and the plastic ear fittings are not great for my ears and I had to buy memory foam fittings. Wish they made the noise Cancelling in the old form facto.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far superior compared to the previous versions. Hearing aid feature is a huge plus

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I never take mine out at work!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a carpenter by trade and i swear by these. I never realized how big of a difference sound canceling now. Really cuts the sounds of a table saw. I even went to a NASCAR race and was able to listen to an audiobook haha. Ill never not have a working pair of pros

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Life saving AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them. Best use for them is when my husband is watching a TV program that I’m not interested in and I can tune into something on my iPad and leave the TV noise behind. The sound is phenomenal. Thank you Apple and Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Succeeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for noise canceling and amazing sound quality love my new AirPods 2

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for people that are busy in busy areas.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife use to take my gen 1’s but now she has her own pair and loves them. She commutes downtown either in an Uber, bus or train, most of the time she has a zoom meeting while going, she can’t hear the noise of the train or the people, but can hear her meeting clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple all the way

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond my expectations. I love my new AirPods. My mommy bought them for me. I love how I can adjust the volume using my AirPods. Noise cancellation feature is top notch. My old ones were wearing out so this is a huge upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Apple - Airpods 2nd generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Apple - Airpods 2nd generation. so much that I purchased them for my son. They have great noise cancelling feature and sound. What makes them even better is the MagSafe case which allows me to charge them with my watch and Iphone. I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first AirPod pro 2 .. now i know the difference in cheap and good earbuds sounds great .. noise cancellation is top notch ..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another level of performance achieved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from previous version AirPods (which I still have and keeping). I'm really impressed with the quiet background, thanks to the noise reduction built in. Lightning-fast recognition by my Mac mini. I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy is the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones the noise cancellation is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent EarPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, using it in gym, walking running and everything, long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Immersive Sound, Exceptional Comfort

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the pleasure of experiencing the magic of AirPods Pro, and they have exceeded my expectations in every way. From their sleek design to their superior sound quality, these wireless earbuds have truly set a new standard for the industry.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased these as a gift for my granddaughter, my boyfriend and my daughter. They are great! Mine still work great after having them over 3 years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A true upgrade from 1st gen Air Pods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from my AirPods Pro 1st generation and they are better. Sound quality is slightly fuller but the noise canceling tech is MUCH better. Very isolated when out on runs or in a noise airport. Very happy!

    I would recommend this to a friend