Customer Ratings & Reviews

I recently had the opportunity to try out the second-generation AirPods Pro, and I must say that Apple has once again delivered a fantastic product that exceeds expectations in terms of sound quality, comfort, and features. Sound Quality: The sound quality of the AirPods Pro 2nd Generation is exceptional, with rich, balanced audio that delivers crisp highs, deep lows, and clear mids. The Active Noise Cancellation (ANC) technology effectively blocks out external noise, allowing you to immerse yourself in your music, podcasts, or calls without distractions. The Transparency mode lets you hear your surroundings when needed, adding a layer of convenience and safety to your listening experience. Comfort and Design: The AirPods Pro 2nd Generation feature a sleek and modern design that fits comfortably in the ear. The ear tips come in multiple sizes to ensure a secure and snug fit for all users. The in-ear design helps to provide a better seal for improved sound quality and noise isolation. Whether I was wearing them during a workout, commute, or long listening session, the AirPods Pro remained comfortable and secure. Features and Connectivity: One of the standout features of the AirPods Pro 2nd Generation is the Spatial Audio technology, which provides a more immersive listening experience by simulating surround sound. The H1 chip ensures quick and stable connectivity to your Apple devices, and the earbuds seamlessly switch between devices signed in to the same iCloud account. The touch controls on the stems of the AirPods Pro allow for easy access to playback controls, Siri, and switching between ANC and Transparency modes. Battery Life and Charging: The AirPods Pro 2nd Generation offer up to 4.5 hours of listening time on a single charge with ANC enabled, and up to 24 hours of total listening time with the charging case. The case supports wireless charging and can be charged using a Lightning cable as well. The quick charge feature provides around 1 hour of listening time with just 5 minutes of charging, ensuring that your AirPods Pro are always ready when you need them. Overall, the AirPods Pro 2nd Generation are a solid upgrade over their predecessors, offering enhanced sound quality, improved comfort, and convenient features that make them a top choice for users looking for premium wireless earbuds. While the price point may be on the higher side, the performance and features of the AirPods Pro 2nd Generation justify the investment for anyone looking for high-quality wireless earbuds. I highly recommend the AirPods Pro 2nd Generation to Apple users and audiophiles alike. I lost one though… Great thing for the protection plan

I’ve been using the Apple AirPods Pro 2 for a few weeks now, and they have quickly become an essential part of my daily routine. Here’s a breakdown of my experience: **Sound Quality:** The sound is crisp and clear, with rich bass and detailed mids and highs. The active noise cancellation is incredibly effective, allowing me to focus on my music or podcasts without distractions, even in noisy environments. The transparency mode is also excellent for moments when I need to be aware of my surroundings. **Comfort and Fit:** The fit is snug and secure, thanks to the customizable silicone tips. I can wear them for hours without any discomfort, whether I'm working out, commuting, or just relaxing at home. They also stay put during more intense activities, which was a pleasant surprise. **Battery Life:** The battery life is impressive. I can easily get through a full day of use, with around 6 hours of listening time and more with the charging case. The fast charging feature is a bonus, giving me enough juice for a couple of hours of listening in just a few minutes. **Connectivity:** Pairing with my iPhone was seamless, and the connection remains stable without any noticeable lag. Switching between devices is also effortless, making it convenient when I need to jump from my phone to my laptop. **Build Quality:** The build quality is what you’d expect from Apple—premium and durable. The case is compact and easy to carry, with a satisfying magnetic closure. The water and sweat resistance is another plus, especially for workouts. **Price:** While the AirPods Pro 2 are on the pricier side, I believe they are worth the investment for the quality and features they offer. If you’re looking for a high-performance pair of wireless earbuds, these are definitely worth considering. Overall, the AirPods Pro 2 are a fantastic choice for anyone looking for high-quality wireless earbuds with excellent sound, comfort, and features. They’ve certainly exceeded my expectations, and I would highly recommend them to anyone in the market for new earbuds.

The item was delivered to the wrong address. I contacted Best Buy 6 different times and was told I wont be able to get a refund. Then they said it would be be redelivered or I would be able to pick up the item at a selected location. I waited nearly two weeks for the location to have the item, and then like magic, I received an email my order was canceled.

The AirPods Pro 2 are hands down the best earbuds I’ve owned. The noise cancellation is incredible — it blocks out everything from gym noise to airplane engines, and the new Adaptive Transparency mode lets me stay aware when I need to. Sound quality is rich and balanced, with crisp highs and punchy bass that makes music and podcasts a joy. They’re extremely comfortable, even for long listening sessions, thanks to the multiple ear tip sizes. Battery life is solid, and the case charges fast with either Lightning, MagSafe, or wireless pads. Pairing with my iPhone and MacBook is instant and seamless. If you want premium earbuds that make daily life quieter, clearer, and easier, these are 100% worth it.

This worked correctly for one day. The very next day, it started cutting out with audio and experiencing connection issues.

This model is an exceptional upgrade from the original AirPods Pro, delivering top-tier sound quality, superb comfort, and outstanding features. The sound is rich, balanced, and immersive, with deep bass and clear treble that make listening to music, podcasts, and videos a real pleasure. Active Noise Cancellation (ANC) has been significantly improved, blocking out even more ambient noise, making them ideal for travel, work, or just enjoying music without distractions. The new Adaptive Transparency mode is a game-changer, allowing you to stay aware of your surroundings while still enjoying your content. The addition of personalized spatial audio adds a more immersive, 3D-like sound experience that’s particularly great for movie watching. Comfort is another standout feature—thanks to the new smaller size and multiple ear tip options, they fit securely and comfortably for long periods without causing discomfort. The improved H2 chip ensures smooth, quick connectivity with all your Apple devices, making switching between them seamless. Battery life has also seen a boost, with up to 6 hours of listening time with ANC on, and the new case offers more convenience with a built-in speaker and Find My functionality. The case itself is now also compatible with MagSafe, making it even easier to charge. In short, the AirPods Pro 2 are a perfect blend of cutting-edge technology, premium sound quality, and exceptional usability. Highly recommended for anyone looking for the best true wireless earphones on the market.

I got a used charging case for the airpods. It has numerous scratches and are visible very clearly. This is not acceptable from such a big brand where you spent so much money and get a used product. And since I am an international customer so I am not in US now, I dont know how this can be raised?

These AirPods Pro sound amazing! The noise cancellation is top-tier, blocking out background noise even in loud environments. The transparency mode is super clear and feels natural when talking to people. The fit is comfortable — I can wear them for hours without any pressure or irritation. The battery life easily lasts through a full workday, and the charging case adds plenty of extra power on the go. Connection to my iPhone was instant and stable. Definitely recommend if you want great sound, convenience, and build quality.

These AirPods Pro 2 are amazing. The sound quality is clear and balanced, and the noise canceling works extremely well, especially in loud environments. They fit comfortably in my ears for long periods, and the battery life is solid. Pairing with my iPhone was quick and seamless. I also like the transparency mode, which feels very natural. Overall, this is a high-quality product that lives up to the hype and is definitely worth the price.

Don’t buy! I bought these on April 15 2025 and they did not even last me a month. The right AirPod does not work at all no charge and this is a common issue just look it up on YouTube. Shame on Apple for this terrible product! I would just go with the regular AirPods to be honest

Not a review for AirPods but a review for BestBuy ! They sold stolen AirPods Pro 2 as open box product. Before you walk out of the store, after you buy an open box product from bestbuy, especially an Apple product, please make sure to check if it can added to your account or it’s not cloud locked. Neither Apple or BestBuy is ready to offer you a solution.

Left bud is not working. Whenever iam on calls it is not working

These apple airpro 2 are not worth the money spent. They don’t work when trying to connect to Siri nor do they work to hear nor speak when on phone calls. Either the microphones don’t work or they have a Bluetooth issue. It may be that they are not authentic apple products.

I recently purchased the Apple AirPods Pro 2 from Best Buy, and I must say, they've exceeded my expectations in every aspect. From the seamless integration with my Apple ecosystem to the unparalleled sound quality, these earbuds are a game-changer. Firstly, the sound quality is superb. The AirPods Pro 2 deliver crisp, clear audio that truly immerses you in your music or podcasts. The active noise cancellation is a significant upgrade from its predecessor, effectively blocking out background noise and allowing you to focus on your audio experience. Additionally, the transparency mode is impressively natural, keeping you aware of your surroundings without compromising the sound quality. The design and comfort are top-notch. They fit snugly in my ears, and I've worn them for hours without any discomfort. The new smaller silicone tips are a great addition, providing a better fit for a wider range of ear sizes. Battery life is another area where the AirPods Pro 2 shines. I've consistently gotten more than the advertised 5 hours with noise cancellation on, and the case provides multiple additional charges, ensuring I'm rarely, if ever, without power. The integration with Apple devices is, as expected, flawless. The setup is straightforward, and the AirPods instantly connect to my iPhone and MacBook. The addition of the U1 chip in the charging case for precision finding via the Find My app is a thoughtful touch, especially for someone prone to misplacing their earbuds. The only downside is the price, which is on the higher side, but considering the quality and features, I believe it's a worthy investment. Overall, the Apple AirPods Pro 2 are a fantastic choice for anyone looking for high-quality, convenient wireless earbuds. Whether you're an Apple user or not, these earbuds deliver on performance, comfort, and style. Highly recommended!

As an Android user and self-proclaimed non-believer in Apple products, I was skeptical about trying the AirPods Pro. However, I can confidently say they are better than anything else on the market! The sound quality is phenomenal, with deep bass, clear mids, and crisp highs that make listening to music a truly immersive experience. The active noise cancellation is incredibly effective, allowing me to focus on my tasks without any background distractions. The transparency mode is equally impressive, letting me hear my surroundings without removing the earbuds. The fit and comfort of the AirPods Pro are outstanding. They stay securely in my ears during workouts and long walks, and I hardly notice them after wearing them for hours. The customizable ear tips ensure a perfect fit for any ear shape, which adds to the overall comfort. The seamless integration with my Android device was a pleasant surprise. While some features are optimized for iOS, the essential functions work perfectly, and the connection is stable and reliable. The battery life is excellent, providing hours of use on a single charge, and the compact charging case is convenient for on-the-go recharges. In conclusion, the AirPods Pro have completely won me over. They offer unparalleled audio quality, comfort, and functionality that outshine any other earbuds I've tried. Highly recommended, even for Android users!

I’ve been using the AirPods Pro for a few weeks now, and they’re absolutely worth the investment! The Active Noise Cancellation is a game-changer – I can focus while working in noisy environments or enjoy my music without any distractions. Switching to Transparency Mode is super easy, and it feels natural when I need to hear my surroundings. The fit is really comfortable – I was worried they might fall out, but the silicone tips keep them secure, even during workouts. The sound quality is impressive, with crisp highs, clear mids, and a nice bass response. Spatial Audio is an awesome feature, especially when watching movies. The battery life is decent; I get about 4-5 hours on a single charge, and the case keeps them charged for days. Pairing them with my iPhone was seamless, and I love how they integrate with all my Apple devices. My only gripe is the price – they’re definitely on the expensive side, but I got them on sale at Best Buy, which made it more affordable. Overall, these are by far the best earbuds I’ve ever owned, and I’d highly recommend them!”

This product came to me broken, I waited 3 weeks for this product to arrive and when it arrived it was broken I tried to go to the store to exchange it and they wouldn’t let me so now I have to wait another 3 weeks if I buy another pair I’m very disappointed in this service

Loved the overall design and function of these earbuds only to be disappointed after only 2 days of use that they don’t actually stay in your ears even when using the XS ear tips. Any movement, chewing, yawn, swallow, ear pop and they fall out. Whats the point if I cant walk, let alone do any activity or exercise with these. Such a disappointment!

The Apple AirPods Pro 2 are a true testament to Apple's innovation in wireless audio technology. After using them for a few weeks, I’m genuinely impressed by the significant upgrades over the previous generation. Sound Quality The sound quality is the first thing that really stands out. The AirPods Pro 2 deliver richer, more immersive audio, with deeper bass and clearer highs. Whether you're listening to music, watching movies, or taking calls, the audio experience is crisp and well-balanced. Thanks to the custom drivers and amplifiers, you get incredible sound performance without any distortion, even at higher volumes. Noise Cancellation & Transparency Mode Apple has refined its Active Noise Cancellation (ANC) to an impressive level. The AirPods Pro 2 block out ambient sounds more effectively than ever, making them perfect for use in noisy environments like cafes, airplanes, or busy streets. The improved Transparency Mode also feels more natural, allowing you to stay aware of your surroundings without needing to take the earbuds out. Fit & Comfort The AirPods Pro 2 come with different-sized silicone tips, ensuring a perfect fit for any ear shape. They are incredibly comfortable to wear for extended periods, which I found especially useful during long workdays and workouts. The fit is secure, yet it doesn't create any pressure in the ear, making them feel weightless. Spatial Audio & Adaptive EQ Spatial Audio with dynamic head tracking has been upgraded in this version. It's mind-blowing how immersive movies and 3D music tracks sound, giving you a cinema-like experience. The Adaptive EQ technology also customizes the sound to the shape of your ear, providing an optimal listening experience tailored to you. Battery Life Battery life has been significantly improved as well. You get up to 6 hours of listening time on a single charge, with an additional 30 hours from the MagSafe charging case. The case is compact, easy to carry, and supports wireless charging, which is a great convenience for day-to-day use. Controls and Connectivity Apple has added touch-sensitive controls to the stems, allowing you to adjust volume, change tracks, and activate ANC without needing your phone. Pairing with iPhones and other Apple devices is seamless, thanks to the H2 chip, which provides ultra-fast connectivity and low latency. Final Verdict The AirPods Pro 2 are a fantastic upgrade over the original model and deliver premium features that elevate your overall audio experience. With improved sound quality, noise cancellation, longer battery life, and innovative features like Spatial Audio, Apple has created a top-tier product for anyone looking for a high-quality pair of wireless earbuds. If you’re part of the Apple ecosystem, the seamless integration makes these even more worthwhile.

I've been using these AirPods Pro 2 for work calls and daily listening over the past month, and they've exceeded my expectations. The active noise cancellation is top-tier. It effectively blocks out office noise or street sounds, allowing me to focus during meetings or enjoy music without distractions. Transparency mode lets in just the right amount of ambient sound when needed, and the new hearing aid feature enhances clarity for conversations in louder environments. Audio quality is impressive with deep bass, clear mids, and crisp highs, plus spatial audio that makes everything feel immersive. The fit is secure and comfortable with the included silicone tips, staying in place during walks or workouts. Battery life provides hours of use, and wireless charging is convenient. Compared to standard earbuds, these offer premium features like seamless device switching and Siri integration. They're a great investment for anyone seeking high-end wireless earbuds. Thanks, Best Buy, for carrying innovative products like this!