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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32131 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfortable design, and impressive battery life. They also praise its secure fit, reliable connectivity, and effective transparency mode. However, a small number of customers have noted concerns regarding its price and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 32,131 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    I use them every day

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried a lot of different bluetooth headphones, including earbuds and over the ear, and these are by far the best headphones I've ever used. They are comfortable. I'm able to wear them for hours with no issues. The noise cancelling is excellent, although at about a year and a half of using them every day the noise cancelling stopped working as well. They are durable without weak points where they might break. Battery life is good enough for what I use them for. And the size/portability factor is huge. If you're in the Apple ecosystem, the seamlessness of being able to move from iPhone to iPad to Apple TV and have the sound move with you with just a click or two and sometimes without even doing anything extra is amazing. I just bought a second pair after giving my 2 year old set to my wife to use. Very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple Airpods pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are a true upgrade in both sound and comfort. The audio quality is crystal clear, with deep bass and balanced mids that make music, podcasts, and calls sound amazing. Apple’s improved Active Noise Cancellation is impressive — it blocks out background noise so effectively that it feels like stepping into your own quiet world, and the new Adaptive Transparency mode keeps you aware of your surroundings when needed. Comfort has also been improved, with soft silicone tips in multiple sizes for a secure, all-day fit. The battery life is great for everyday use, and the charging case now includes a built-in speaker and a lanyard loop for extra convenience. Pairing with Apple devices is instant and seamless, and the touch controls on the stems make it easy to adjust volume, skip tracks, or answer calls without reaching for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Honest review of the airpod pros!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my airpod pros! They fit into my ear perfectly and the noise cancellation is great! I’ve had the last two generations of airpods and nothing beats the noise cancellation and the comfort of the airpods. I’ve had my airpods for about two months now, and I use them almost daily to the gym and they never fall off my ears compared to my old airpods! An additional plus of the pros is you can go days without charging your airpods and they still will be charged for your next use. If you’re looking for a long lasting investment in earbuds, airpod pros are the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely thrilled with my new AirPods Pro! The sound quality is exceptional, and the noise cancellation works like a charm. The sleek design and comfortable fit make them a joy to wear. Connectivity has been flawless, and the battery life exceeds my expectations. These are definitely a top-notch investment for anyone looking for premium wireless earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 4 out of 5 stars

    Excellent Noise Cancelling and Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the AirPods Pro 2, and they’re amazing. The noise cancellation is noticeably better, the sound quality is clearer with deeper bass, and the new fit feels really comfortable. They connect instantly to my iPhone, and the Transparency Mode sounds very natural. Overall, a great upgrade and totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple - AirPods Pro 2 are the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried cheaper pods, but I an so happy with these Apple AirPods Pro 2. The charge lasts s very long time. The sound is excellent. They are very comfortable. Worth the higher price point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Seamless Purchase & Amazing AirPods – Highly Recom

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased Apple AirPods from Best Buy, and the entire experience — from ordering to using — was fantastic. The checkout process was quick and smooth, and I appreciated the flexible payment options that made it easy to manage. The AirPods themselves are everything I expected and more. The sound quality is crisp and clear, especially when listening to music or taking calls. The seamless connection with my iPhone was instant, and the battery life is impressive — I can go days without needing a full charge. The packaging was clean and professional, and the product arrived earlier than expected. Best Buy’s communication through emails and tracking updates gave me peace of mind throughout the shipping process. If you’re considering getting AirPods, I highly recommend buying them through Best Buy. It was fast, secure, and overall a very smooth transaction. I’m beyond satisfied with the product and the service.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the AirPods Pro 2 for approximately one month and I am pleased with the sound quality, ease of connectivity, and battery life. The fit in my ears is good (not great), but I would only have a problem with them falling out if I were doing something rough or if something rubbed over my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing AirPods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro 2 sound amazing with deeper bass and clearer vocals. The noise cancellation is seriously impressive, and I love how they fit comfortably all day. Battery life’s better too. Transparency mode feels natural, and the touch controls are super handy. Worth the upgrade for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are easily the best wireless earbuds I’ve used so far — Apple really refined the design and performance compared to the first generation.”They fit securely without causing discomfort, even after hours of use, and the case feels sleek and sturdy. The sound is crisp with improved bass, and vocals come through very clearly. And the upgraded noise cancellation blocks out subway noise impressively, and transparency mode feels natural, almost like I’m not wearing earbuds. The Adaptive Transparency automatically adjusts volume in noisy environments, and I love being able to find my case with Precision Finding. Adaptive Transparency automatically adjusts volume in noisy environments, and I love being able to find my case with Precision Finding.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolutely love my new AirPods 2!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods 2 for a few weeks now, and I’m honestly impressed! The sound quality is noticeably better than previous versions—clear, crisp highs and surprisingly rich bass for such small earbuds. Apple has clearly made some great improvements in the audio department. The design is sleek and comfortable. They fit perfectly in my ears and stay in place, even when I’m walking or at the gym. The improved noise isolation is a nice touch too, making it easier to enjoy music or take calls without outside distractions. One of my favorite features is the battery life. It lasts longer than I expected, and the fast charging in the case is super convenient. Pairing with my iPhone and other Apple devices is smooth and instant as always. If you’re already in the Apple ecosystem, these are a no-brainer. But even if you’re not, the AirPods 2 are a high-quality, reliable pair of wireless earbuds that deliver on all fronts. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Very Comfortable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality and noise cancellation. Comfortable to wear, battery life is great, and it connects quickly with Apple devices. Overall, I’m very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Air Pods

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my AirPods Pro. The sound quality is clear and well-balanced, with strong bass and crisp highs. The active noise cancellation works surprisingly well, especially for travel, work, and everyday use, while Transparency Mode lets outside sound in naturally when needed. They’re very comfortable to wear for long periods, and the fit feels secure. Pairing with my iPhone was instant, and the connection stays stable. Battery life is solid, and the charging case makes them easy to keep powered on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2nd Gen — Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my AirPods Pro 2nd generation every single day, and they’ve honestly exceeded my expectations. I mainly listen to podcasts, and the sound delivery is incredibly clear and rich — easily some of the best I’ve heard. I also work out five days a week and run often, and they never budge or cause any discomfort, even during intense movement. The battery life is impeccable and seems to last for days without needing a recharge. Overall, these have become my go-to for everything from workouts to commuting, and they’ve held up perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods, and they’ve exceeded my expectations. The sound quality is crisp and balanced, with surprisingly strong bass for their size. Pairing them with my iPhone was instant—just open the case, and they’re ready to go. The fit is comfortable enough to wear for hours, and they stay secure even during workouts. Battery life easily lasts through a full day of listening and calls, and the charging case makes topping up super convenient. Noise isolation isn’t perfect in very loud environments, but for everyday use, these are excellent. Overall, AirPods are an outstanding choice for anyone who wants reliable wireless earbuds with great sound and effortless Apple integration.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good and comfort, and battery life is perfect and that air pods are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Love the noise cancellation.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality,battery life and how easy it is to connect but the only con I really dislike is when they fall out my ear when running or even when laughing that’s my only dislike.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had original pros previously. Once you find AirPod cushion that fits your ear good, product is great, noise cancelling is great, audio is great. Battery life is good, I go days without charging and this is after over a year of ownership

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    The Best AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro (2nd generation) have a MagSafe Charging Case (USB-C) and are better than my AirPods (2nd generation). The Pros offer noise cancellation, they fit in my small ears comfortably because of the smallest ear tips, and has more features. I am still learning all the features, but impressed. The sound quality is great and the battery life is longer. A feature that remains is they sync with all of my Apple devices. Although I did purchase on sale, I do wish they were less expensive. I am pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound and Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Apple AirPods Pro 2 from Best Buy as a Christmas stocking stuffer for my wife, and they exceeded all expectations! The sound clarity and acoustics are absolutely phenomenal. Apple has truly refined the audio experience with deeper bass, crisp highs, and an immersive soundstage that makes everything from music to podcasts sound rich and vibrant. The Active Noise Cancellation is incredibly effective, completely drowning out background noise, while the Transparency Mode allows for effortless awareness when needed. Best Buy’s customer service was top-notch throughout the process. I ordered online and was amazed at how quickly they processed my order. The same-day delivery was a game-changer, ensuring I had the perfect gift in time for Christmas. The packaging was pristine, and everything arrived exactly as expected. My wife loves how comfortable the AirPods Pro 2 are, with their customizable ear tips providing a snug yet breathable fit. Whether she’s taking work calls, listening to music, or relaxing with an audiobook, the adaptive audio technology enhances every listening experience. Overall, I couldn’t be happier with this purchase. The combination of Apple’s superior sound engineering and Best Buy’s excellent service made this a perfect Christmas gift!

    I would recommend this to a friend