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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32131 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfortable design, and impressive battery life. They also praise its secure fit, reliable connectivity, and effective transparency mode. However, a small number of customers have noted concerns regarding its price and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 32,128 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Crystal-clear sound, smart features, and worth the

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the AirPods Pro 2 from Best Buy on June 6, 2025, and I’m genuinely impressed. The sound quality is even better than the first-gen — especially the bass and noise cancellation. What really stood out to me is the new hearing aid feature, which subtly amplifies voices in busy environments. It’s a game-changer for crowded spaces or anyone with mild hearing issues. They pair instantly with all my Apple devices, the battery lasts longer, and the fit is secure enough for workouts and long walks. Plus, Best Buy’s shipping was fast and reliable. Would I recommend them? Absolutely.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    GET THESE ASAP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hands-down the best earbuds I’ve ever owned! The active noise cancellation is next level — it blocks out distractions effortlessly and makes listening to music, podcasts, or calls feel completely immersive. What really blew me away, though, is the hearing aid feature. It’s incredibly helpful in enhancing clarity in conversations, especially in noisy environments. Apple truly stepped up the game with this one. The sound quality is crystal clear, the fit is super comfortable, and the battery life holds up beautifully throughout the day. Huge shoutout to Best Buy for having them in stock and making the purchase experience smooth and easy. If you’re on the fence about upgrading — do it. These are worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for Apple users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are simply great - they fit well, the sound produced is incredible, and the connectivity with Apple products is of course seamless. Have previously always used Sony earbuds (eg WF-1000XM4) and been happy with their fit and performance. Sometimes, however, the connectivity with Apple products wasn’t always perfect… there would be a pause trying to connect or I’d need to open the Bluetooth menu to connect, etc. I tried regular AirPods as an alternative and found the fit uncomfortable - they always felt like they were about to come out. Bought these for my partner and was able to try them… and was impressed enough to buy a second set for myself. If you’re in the Apple ecosystem these are the buds to go with… otherwise if you are not then I’d personally recommend the Sony lineup of wireless earbuds instead.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great Performing AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with these. They provide great sound, block out external sounds, and are cofortable. My last pair lasted years, and I am sure these will do the same. Connect automatically, and the charge seems to last forever.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    These are great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They continue to be great and be a simple pop in and play solution to ear buds. They’re comfortable and I love the seamless connection between my iPhone and iPad. The ANC is also great and transparency mode works great too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent travel headphones, excellent sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro 2nd Gen with the MagSafe case and USB-C for a few weeks now, and they have truly exceeded my expectations. The sleek and modern design is classic Apple, and the lightweight earbuds are incredibly comfortable to wear, even for extended periods. The inclusion of multiple silicone tips made it easy to find the perfect fit, enhancing both comfort and sound isolation. The sound quality is outstanding, with balanced audio that delivers punchy bass, clear mids, and crisp highs. The Adaptive EQ feature customizes the sound to my ears, making every song sound fantastic. Active Noise Cancellation (ANC) is highly effective, blocking out most background noise, which is perfect for my noisy work environment. The Transparency Mode is equally impressive, allowing me to stay aware of my surroundings when needed. The Spatial Audio with Dynamic Head Tracking provides an immersive experience, making movies and games feel like they come to life. The new MagSafe case with USB-C is a game-changer, adding convenience to my charging routine. Overall, these earbuds have made my daily commute and work sessions much more enjoyable, and I highly recommend them to anyone in the market for high-quality wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality and Comfort!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods (Pro 2) for a few days now, and I’m incredibly impressed. The sound quality is outstanding, with deep bass and clear highs that make music, podcasts, and calls a pleasure. The fit is comfortable and secure—perfect for workouts or long listening sessions. They’ve made some great design improvements compared to earlier models, and I appreciate the adaptive EQ, which adjusts the sound to my ear shape. The battery life is fantastic! I can go for hours without worrying about charging, and the Lightning Charging Case is super convenient and charges quickly. One of the standout features is the Spatial Audio with dynamic head tracking—it truly makes you feel like you’re in the middle of the action. Overall, the AirPods (Pro 2) are a great investment for anyone looking for premium audio quality, comfort, and seamless integration with Apple devices. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    USB-C! Better than AirPods Pro 3, I said it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a pair for 2 years but broke them. I got the AirPods Pro 3, they did not fit well and the treble drowned out all the details from the mids. I went back and purchased another pair of Pro 2 and the sound is so much smoother and balanced. As an audiophile, I could listen to these all day. The mic, AND, and transparency are still all excellent. The case has better battery life than the Pro 3 as well!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with my purchase, the sound quality, noise cancellation is perfect, stick in my ear without falling. I’m an electrician I move around constantly and they don’t fall. I hardly have to charge them. Long distance from my phone, I can control volume, pause, change song go back all in the AirPod and if I have to talk to someone the AirPods itself decreases volume to a point where I don’t have to do anything in order to talk to someone and it’s so fast that there’s no interruption also once I’m done talking to someone the AirPods increases back the volume to where it was before all by itself!!. Cannot be any happier with this product. Highly recommend it to anyone looking for high quality products and compact!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best AirPods Yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are a massive upgrade and worth every penny. The sound quality is outstanding, with richer bass and clearer highs compared to the previous version. The noise cancellation is top-notch, making it easy to block out distractions whether I’m working, commuting, or just relaxing. The new Adaptive Transparency mode is a game-changer—it reduces loud noises while still keeping me aware of my surroundings. The fit is super comfortable, and the multiple ear tip options ensure they stay secure no matter what I’m doing. The battery life has also improved, lasting me all day without needing a recharge. Plus, the new case features a built-in speaker and Find My support, which makes it so much easier to locate if I ever misplace it. If you’re looking for premium earbuds with incredible sound, comfort, and features, the AirPods Pro 2 are the way to go. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Clear, convenient, wireless, everyday essential

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound: Clear + crisp. Great for worship, voice memos, & casual editing. Mic: Solid in quiet spaces. Good for Zoom/TikTok, not pro-level. Comfort: Super lightweight. Pro = noise canceling, regular = simple fit. Battery: 4–6 hrs per use, 24+ hrs w/ case. Best For: Everyday listening, worship sessions, content creation on the go. Not Ideal For: Studio-level mixing or noisy environments. Verdict: Perfect if you’re in the Apple world & need reliable, wireless sound. Not a studio replacement — but amazing for lifestyle & ministry flow.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I love these, use every day!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods Pro 2 for a while now, and they’re simply the best in-ear wireless earbuds I’ve experienced. The sound quality is incredible—Apple has really refined the balance with deep bass, clear mids, and sharp highs, making music, calls, and even podcasts sound fantastic. Noise cancellation is impressive, blocking out background noise completely, and with Transparency mode, it’s easy to stay aware of your surroundings when needed. The spatial audio feature is immersive and adds a rich, three-dimensional quality that makes you feel like you're in the middle of the action. Plus, the fit is comfortable and secure; they stay in place without discomfort even during longer listening sessions. Finally, they integrate seamlessly with my iPhone, allowing for easy switching between devices and Siri commands. Overall, the AirPods Pro 2 exceed all expectations—highly recommended for anyone seeking top-notch wireless earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional Sound and Noise Cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro 2 deliver excellent noise cancellation, clear and balanced sound, and a comfortable fit, making them a top choice for Apple users. Battery life is solid at around 6 hours per charge, and the integration with Apple devices is seamless. While the price is premium, they are a great value for those wanting high-quality wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best earbuds iv ever owned. Back when the Bose noise cancellation came out I bought it for $300 then a couple of years later I got the AirPods Pro and not only is the noice cancellation better but the case is smaller, I don’t even notice the AirPods are in my ear sometimes. Transparency mode is something else, I can hear even more when I have them on. But if you want a more better experience then the Apple max headphones are a step above this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Game changer for flying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey there! So, I've been rocking the Apple AirPods Pro 2nd Gen, and let me tell you, they're a total game-changer! The sound quality is next-level – like, seriously, it feels like you're in your own little world of music bliss. The bass hits just right, the highs are super crisp – it's like a party for your ears. Now, let's talk about that magic noise cancellation. It's like putting on a mute button for the world. I can be in my own bubble of tunes without being bothered by anything else. And when I need to be aware, that transparency mode kicks in, so I'm not totally in my own world. Fit-wise, these buds are like the Goldilocks of earbuds – just right. They stay snug, and I don't have to worry about them falling out during a jog or whatever. Plus, they can handle a bit of sweat and rain, so they're my go-to for workouts. The touch controls are a game-changer too. I can change tracks, adjust volume, or summon Siri without digging out my phone. Super handy! And that wireless charging case? It's like a little tech nest for my earbuds. Quick charge is a lifesaver when I forget to juice them up overnight. All in all, the Apple AirPods Pro 2nd Gen is like having a concert in your ears. If you want a combo of awesome sound, comfort, and cool features, these are a no-brainer. Apple knocked it out of the park with these – definite must-have in my book!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods 2 are reliable and easy to use, especially with iPhone. Pairing is instant, sound is clear for calls and music, and battery life is solid for daily use. great comfort and seamless Apple integration make them worth buying.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Essential Sound Companions for Every Day

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the AirPods Pro 2, and I can honestly say they are some of the best headphones I've ever used. The sound quality is fantastic, with rich bass and clear highs that make listening to music a joy. The active noise cancellation is impressive, allowing me to block out distractions and fully immerse myself in whatever I’m listening to. Comfort is another big plus; they fit perfectly in my ears and are lightweight enough that I can wear them for hours without any discomfort. Whether I’m working out, commuting, or just relaxing at home, these headphones have become an essential part of my daily routine. I’m not sure how I would get through my day without them. The seamless integration with my Apple devices is a game changer, and the battery life is more than enough to last me throughout the day. Overall, I highly recommend the AirPods Pro 2 to anyone looking for great sound, comfort, and convenience!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple Air Pod 2nd Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods Pro (2nd generation) with MagSafe Case, and I must say, they have exceeded my expectations. The active noise cancellation feature is fantastic, allowing me to enjoy my music without any distractions even in noisy environments. The transparency mode is also very useful, especially when I need to be aware of my surroundings. The MagSafe Case is a game-changer in terms of convenience. It attaches magnetically to my devices, making charging effortless and ensuring that my AirPods are always ready to go when I need them. The design is sleek and stylish, adding a touch of sophistication to my tech accessories. Sound quality is superb, with clear and balanced audio across different genres. The customizable ear tips provide a comfortable and secure fit, making them suitable for long listening sessions or workouts. The water and sweat resistance is also a bonus, giving me peace of mind when using them during workouts or outdoor activities. While the battery life could be a bit longer, the fast-charging feature mitigates this to some extent. Overall, I highly recommend the Apple AirPods Pro with MagSafe Case to anyone looking for premium wireless earbuds with top-notch features and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Light years ahead of any other product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing to dislike about AirPods Pro 2, except maybe the price, but they’re worth it. Sounds quality is superb compared to the first generation. I actually sold my gen 1 Pros and went back to the AirPods 2. How so much bass can come from such small drivers, I’ll never know. The highs are crisp and clear and distortion does not exist, even with the volume on 100%. Mids are full and clear and not burried in the highs and lows. Definitely turn on Headphone Accommodations in accessibility settings to fine tune the sound to your liking. Noise Control is much better, letting almost no sounds in and because of the vent placement change, there’s no suction anymore. Transparency Mode is sorcery, idk how they do it, but they do it better than any other earbuds. The new adaptive mode works well with conversation detection to be able to listen to your audio but still be able to converse randomly as needed. The case now works with find my on its own and has a speaker to play sounds along with precision finding. Battery life is better than stated, I easily get more than 6 hours from a single charge and I’ve only had to recharge the case one time with over a month of daily use. Quit hesitating and just buy them. You won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with these AirPods Pro 2. The sound quality is clear with strong bass, and the active noise cancellation works very well, especially in noisy environments. They fit comfortably and stay in place. Setup was quick and easy, and the battery lasts long enough for daily use. Definitely worth it.

    I would recommend this to a friend