Customer Ratings & Reviews

Best purchase I’ve made in a long time! The sound quality, battery life, there so easy to use and connect. I couldn’t be happier!!

It’s been almost 2 years with these earbuds and I couldn’t be happier. They’re still going strong. Noise-cancelling is amazing and it helps me keep the volume low, in turn. It automatically connects to my phone as soon as I open the case, it charges quickly, and the biggest upside is that the earbuds are detachable. Because they’re detachable, the earwax does not go into the earbuds themselves.

These AirPods usually go on sale. Does the job and works really well with any Apple device. Long battery life, recharges fast & noise cancellation.

Great sound comfortable and very long lasting battery

The noise cancelling on these AirPods works really well. I used them when I was on the airplane and they worked very well cancelling the noise of the airplane. They stayed charged for a long time. I have talked over 4 yours using them with noise cancellation on. Great product.

I have been using these for over two years, its been great at sound quality and noice cancellation.

Quite simply the best EarPods I have ever used!.The sound is flawless, I can hear every little instrument in every song that I haven’t heard before. It’s also beautiful looking and fits very comfortably in both ears which was always a problem for me until now.Its one of the best purchase I have made and worth every penny.Highly recommended!!

"I've been using these AirPods for a few weeks now, and I absolutely love them! The sound quality is fantastic, they fit comfortably, and the noise cancellation is really impressive. These AirPods have definitely improved my daily routines!"

The sound quality is amazing. The noise cancellation and transparency mode do a great job balancing the noise around you. Change the silicone ear pieces if you think they’re too small or big to have a comfortable fit. Don’t have problems with them feeling like they’re going to fall out my ears.

Quality of sound, the battery life and the connectivity all working excellent. Best recommended.

[Employee of bestbuy] Owned the AirPods Pro Gen 1 and I have to say the Gen 2 beat it out the park with the bass and clarity. I had to use the equalizer just to make the GEN 1 sound good I have yet to set up equalizer for the GEN 2.

Work as described. Good quality, lasts as advertised and the sound quality is good. Easy interface as turning volume up and down by the ear bud and has no static. Would buy again.

It’s actually very high quality sound, it feels nice in your ears, and the noise cancellation is premium. I was on an airplane and the jets were loud so I put these in and I couldn’t hear a single thing, and there was no audio playing from a device, just noise cancellation.

They fit well. Sound is very good.They charge quickly and last a long time.

The AirPods Pro 2 are a big step up. Noise cancellation is amazing, sound is crisp and clear, and the fit is super comfortable. They work seamlessly with Apple devices, and the new USB-C case is a nice bonus. Great for music, calls, or just tuning out the world. Worth it.

This is a nice version of air pods by Apple. Unfortunately, I had an unpleasant experience with Best Buy’s online chat customer service. Initially, I bought this from BB’s BF deals. A couple of days after I picked these up from our local BB I saw that two other competitors (Target and Amazon) had a lower price for these same Air Pods Pro 2. I tried to do a price match thru the BB app, but it kept telling me they couldn’t verify it. So, I tried the chat option. I told the rep that I saw a lower price and would like a price match. The rep told me they couldn’t price match. I insisted that I have a screen shot and the link of the item from Amazon. However, she insisted they couldn’t price match. She said it’s their policy. I got upset because I know BB does price match. Oh well. I decided to return this item back to our local BB store and buy the lower priced one from Amazon. When I returned this, the associate from our local BB store said I should’ve been given a price match. It’s just a frustrating experience overall. Who knows, maybe the online chat customer service rep wasn’t knowledgeable at all and still needed some extra training. But, BB needs to get their policies straightforward so their customer service reps aren’t giving contradicting answers. I have the chat log too if anyone from BB wants to contact me.

I finally upgraded to AirPods, and I’m honestly blown away. The sound quality is crisp, with surprisingly good bass for such small earbuds. They’re super comfortable and lightweight — I can wear them for hours without any discomfort. The Bluetooth connection is seamless, and switching between my phone and laptop is effortless. The noise cancellation works way better than I expected, and Transparency mode is perfect when I need to stay aware of my surroundings. Plus, the battery life is solid, and the case charges everything quickly. Whether I'm working out, commuting, or taking calls, these have become an essential part of my day. Totally worth it — Apple nailed it with these!

These AirPods are amazing! They last a very long time once fully charged and they fit perfectly. I love the different size ear pieces that is provided in the package. I’ve had mine for well over a year now and they work perfectly !

These fit great very comfortable!! The sound is nice. I can wear them and use my phone and my husband can watch TV without hearing my videos.

Solid device, it picks up what you're listening to automatically without needing to connect. The best thing about this is the noise cancelling that it has just by putting them on, the audio around you without any music playing automatically gets reduced. I don't like that they got rid of the double tap feature that the first generation had (now you have to do this weird tap thing which isn't as intuitive). The soft ear case nubs are good, but they do fall out of my ear (I originally tried the default size and switched to large, I think I'll have to go back to the default size.)