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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32071 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 32,071 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. I use it to block out extraneous noise in my condo when I am listening to CDs. I did the hearing test and am also using it to counter mild hearing loss and help with my ability to hear some tracks on the CDs.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly , sound is excellent and noise cancellation too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well pods dont fwll out of your ear and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Get them!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this item online and did store pickup. Smooth process. The AirPods Pro 2 are fantastic. They have good noise cancellation. They also stay in my ear better than the AirPods. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Fit-to-Purpose for Hearing Aids as Before

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a GREAT product, but here's the thing. I used my previous AirPods Pro (2nd Gen with Lighting) as a hearing aid. I liked them better than my $6,000 conventional hearing aids! This USB-C pair is a little better in some ways but less reliable for me as a hearing aid. I hope Apple will change the software to restore its value to me. The problem is that I can't get these to stay in transparency mode with hearing accommodations turned on. Even when I do not choose the new adaptive mode, it still tries to be somewhat adaptive. When I'm listening to someone, it will switch from transparency to adaptive mode and begin to muffle the speaker's voice. If I say something, the AirPods will momentarily revert to transparency mode with hearing accommodating but quickly slip back into a moderated noise cancellation mode, and muffle the speakers' voices. This is killer, sabotaging one of their primary benefits that I used to enjoy and employ extensively in the previous lighting-compatible pair. Again, I hope they will patch the software to fix this. Other PROS: MagSafe USB-C for my new iPhone 15 Pro Max, watch, AirPods ensemble

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally something that stays in my ear! Perfect sound!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really greatly. Works fine, fits fine and the sound is very impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, perfectly fits for my kid. Great noise cancelling features.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfection! Active and Busy Lifestyle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item for someone who's constantly listening to music and taking calls: life on the go!. Lightweight and comfortable and they pick up on sounds/conversation easily without needing to shout.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very comfortable in my small ears. Fast delivery

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. As someone who went from just the plain AirPods to the AirPods Pro 2, I can tell a dramatic difference in sound quality. These are amazing for normal activities such as going to the gym, on a phone call, or for school work/meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Really comfortable and the sound is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Team Apple

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AirPods, I had purchased two more but it was for gifting to family members. They loved them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the first generation. Adaptive audio/conversation boost is a game changer. Huge improvement on noise cancellation and transparency mode as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable & Functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for curbside pickup at Best Buy (great service? Headphones are awesome for on the go work calls. Very comfortable for longer period usage. Also like the ability to noise cancel.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend those AirPods Pro two to any anyone that have a phone that can use this product. It is very convenient. The sound is great Clear easy to use. Just great customer service at Best Buy. I love you from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ok AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are ok. The sound is good but the left AirPod keeps coming “loose” out of my ear and it will sometimes fall out. I have to keep shoving it into my ear canal so it won’t fall out when I’m working out. The right one seems to stay in fairly well. I have even changed the size of the “cushions” but that didn’t seem to help the fit of the left one. It’s kind of annoying to have to keep shoving the AirPod into my ear every few minutes to keep it from falling out. The noise cancellation is pretty good. It tunes out the outside noise very well. It did download and connect fairly quickly to my iPhone when I first bought them. The fit is about my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife buy me this and I have the other ones before this one is better the noise canceling feature and the sound are way better on this new ones plus it no fail out my ear like the other ones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good pair of Airpods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair of Apple AirPods. I like them quite a bit. Don't like that they do fall out especially as I am walking or worse when I am cutting the lawn. I have the largest pads that they come with. Replacing the medium ones that it came with was a scare since it took careful pulling and verifying on You tube if this is the proper way to replace them. Quality is good and some of the features are not as intuitive. I changed the microphone from Standard to voice isolation and that helped quite a bit but the pause of sound when I move which I think is another user setting is a bit annoying. Battery life so far I am very pleased with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Air pods are worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and they do a good job of filtering external noise. Much better than the off brand one that I had been using, as I would expect given the price difference. I got these during Black Friday sale. 4 stars because they are pricey.

    I would recommend this to a friend