Customer Ratings & Reviews

Bought them for my son’s birthday and he loves them. Uses them everyday.

Excellent service the gentleman that helped me was very patient and helpful.

This is an awesome product for a great value. A small delivery issue but resolved very quickly

Originally I was excited to get some AirPods again. I bought them about a month ago & started having trouble with them. Made an appointment with Apple to get to the root & they did. Swapped out the old for the new & still satisfied with my purchase. Get them if you considering, great with tuning the world out.

If I could give it no stars I would. When I received the package I was excited to open it but when I opened the AirPod box, the earbuds looks old and used. So I proceeded for a return. A few weeks later I re received the AirPods in the mail. I called and asked why, they told me that the serial number didn’t match the box, me being confused and asked for more information about it. They said that I had to go call a different number which I did. This costumer service told me to return it and they’ll give me a refund . Not too long ago I re received the AirPods in the mail again. So I called costumer service once again, they didn’t help me out at all nor did they even try to ask. All they told me was the serial number doesn’t match the box . And then proceeded to hang up on me. I waited 40ish minutes on call just for her to hang up on me. Now not only do I have the used AirPods with me, but also loosing money because of this problem. I am very disappointed in this and wouldn’t recommend people buying it too

One of the great product purchased from Best Buy, always love the staff very friendly and nice

I enjoy the airpods I got from Best Buy. I really enjoy listening to them when I am at work

If i was an apple fan boy, i would rate 5 stars. Since i am not, i have to rate 4 stars. These buds constantly fall out of my ear. Have tried all tips and all angles. No luck. Went back to the base model apple buds.

I am very happy with my purchase. I would recommend this product to my friends/family.

Perfect all the time! The product is wonderful and so is the experience of shopping at Best Buy!

The airpods are nice themselves but they need to stick with the lightning port!

Tends to fall out my ear here and there but nonetheless one of the best headphones out there!

They work very well. As expected as they are Apple. The ANC is amazing too.

I have always wanted to own one and I have no regrets at all.I will highly recommend.

Excellent product with good price at Best Buy shop

they work super well i love them so much and super easy to pair

Love it! I use them every time I workout. I would highly recommend them to everyone.

Good they got here so fast buy them now there the best

Excellent my favorite the employees is very well and very good I love best buy

Great choice of earbuds I recommend it to anyone. Had the olds ones and switched