Customer Ratings & Reviews

Not giving the Airpods Pro a bad review, just the extremely bad purchase experience at Best Buy in Nampa, ID. Had set up the purchase online with a $45 trade-in for the original Airpods Pro. When I arrived at the store for pickup, the service person would not honor the trade-in, said he would go $29 max for the original Airpod Pros. He was very unprofessional, pawing over the trade-in items and stating their value wasn't worth $45, making imaginary claims of scratches on the case, which had been in an "Armored" protective case since day of purchase. Recommend anyone wanting to do business with Best Buy in the Treasure Valley area to head to over to Boise, ID

I like it but I think it’s a little big for my ears:)

The Apple AirPods Pro (2nd generation) are easily some of the best wireless earbuds I’ve used. The sound quality is excellent, with clear highs, deep bass, and balanced audio that makes music, podcasts, and calls sound great. The Active Noise Cancellation works extremely well, blocking out background noise and creating a more immersive listening experience, while Transparency Mode lets you hear your surroundings when needed. One of the standout features is the new hearing health functionality, including the ability to perform a hearing test and use the earbuds as an over-the-counter hearing aid for mild to moderate hearing loss. This feature makes them not only great for entertainment but also incredibly useful for everyday communication. The earbuds are comfortable to wear for long periods thanks to the different silicone tip sizes, and the battery life is solid, providing around 6 hours of listening time on a single charge with additional charges from the case. The seamless connection with Apple devices is another big plus—pairing is quick, and switching between devices like an iPhone, iPad, or Mac is effortless. Overall, the AirPods Pro 2 deliver premium sound, excellent noise cancellation, and innovative hearing features in a compact and comfortable design. They’re a fantastic choice for anyone looking for high-quality wireless earbuds that offer both performance and useful health-focused technology.

Product looked brand new, no issues. Delivered on time

7.05 out of 10 but nothing in life is perfect feature are exactly

I purchased two pairs of AirPods pro 2 but the second pair arrive defective with static in the right ear pod.

The fit isn’t that great for me I tried all the fittings and it still falls out my ear and sometimes disconnects mid conversation. Then they don’t stay charged long for as much as they cost. I don’t get 6 hours out of a charge.

I bought these to accommodate my documented hearing loss and these were unable to quantify my hearing loss in order to assist with the loss. My hearing loss may be too much for the system.

Average sound quality, frequent distortions observed, and not so great noise cancellation. Also, surprisingly it disconnects abruptly when in use with my iPhone. Believe it’s just with my AirPods, cause my friends don’t experience distortions or connectivity issues with their AirPods. Maybe I just have a faulty piece.

Great headphones for my new iPhone. First time apple user

They were for my gf her old ones acting up so i get her same ones she was happy

Not as good as they used to be and very overrated for the price and they now use US-C ports so you’d have to buy new chargers and everything if you have an Apple phone but I mean they’re still average but I would invest in smth else unless you really want these

Work pretty well. They don't charge as fast as my Samsung ear buds though.

One of the earphones doesn't work great sometimes.

The AirPods Pro 2 that is received from the Marketplace vendor was not a genuine Apple product because I found that to be either a used product or a refurbished one or a fake product. The Marketplace vendor was quite response when I messaged them about the product, but they did not confirm the genuineness of the AirPods. Also, I couldn’t update the firmware for n the AirPods, which raised my concern and hence I returned the product.

The Apple AirPods Pro are a stunning mix of premium design, top-notch sound quality, and seamless Apple ecosystem integration that has made them my go-to earbuds. 1. Exceptional Sound and Noise Cancellation • Immersive Audio Quality: The sound is crisp, balanced, and offers impressive depth. Whether I’m listening to music, watching a movie, or on a call, everything sounds rich and clear. The bass has a satisfying punch without overpowering the mids and highs. • Active Noise Cancellation: The ANC is outstanding—blocking out background noise effortlessly. Whether I’m on a noisy commute or in a bustling cafe, the AirPods Pro create a bubble of peace, letting me fully focus on what I’m listening to. 2. Transparency Mode and Adaptive Features • Seamless Transparency Mode: I love how easy it is to switch to Transparency Mode, which lets in just the right amount of ambient sound. It’s incredibly useful for staying aware of my surroundings without taking out my earbuds. • Adaptive Audio: The new Adaptive Audio mode adjusts volume and noise control automatically based on my environment, making it a breeze to transition between quiet and noisy settings. 3. Premium Comfort and Design • Perfect Fit: The AirPods Pro come with multiple ear tips, ensuring a snug fit that’s comfortable even during extended wear. The in-ear design feels secure, whether I’m working out or taking calls. • Compact and Durable: The design is sleek and discreet, while the charging case is small enough to fit easily in my pocket. The AirPods Pro are also water and sweat-resistant, perfect for all-day wear in any setting. 4. Seamless Apple Ecosystem Integration • Effortless Pairing: Pairing with my iPhone and switching between Apple devices is nearly instant, and I love the auto-switching feature. Plus, the “Hey Siri” hands-free voice command makes it easy to control playback or get information without touching my device. • Find My Feature: The integration with the Find My app is super handy, especially for locating a misplaced AirPod or the case itself. 5. Battery Life and Convenience • Long Battery Life: With up to 6 hours of listening time with ANC, and an extra 30 hours with the charging case, I rarely worry about running out of juice. The wireless charging case adds even more convenience, making it simple to keep the AirPods Pro charged up. • Quick Charging: A quick five-minute charge gives around an hour of listening time, which is perfect for those busy days when I forget to charge them. Conclusion The Apple AirPods Pro are more than just earbuds—they’re a complete experience. They combine premium sound, powerful noise cancellation, and the convenience of seamless Apple integration into a lightweight, comfortable design. For anyone in the Apple ecosystem or looking for high-quality, intuitive earbuds, the AirPods Pro are a fantastic investment that truly lives up to the hype.

The AirPods Pro 2s are an easy 5 stars for me. I used them for over a year before moving to the Pro 3s, and honestly, they set such a high bar that it is hard for anything else to beat them. Day to day, they just worked every time I put them in my ears: quick connection, stable audio, and no random disconnects or weird glitches. The controls on the stem were genuinely game changing. Being able to play, pause, skip tracks, and adjust the volume right from the stick of the bud meant I rarely had to reach for my phone. It made walking, commuting, or working at my desk feel much more seamless, because everything I needed was literally at my fingertips. On top of that, the head gesture controls to accept or reject calls felt almost futuristic. A quick motion to handle a call without fumbling for a button or screen was incredibly convenient and quickly became something I relied on. Sound quality was excellent across the board, with clear vocals, detailed highs, and satisfying bass that never felt muddy. The noise cancellation was strong enough that I could tune out background noise and really focus, whether it was music, podcasts, or calls. Transparency mode was also very natural, so I could stay aware of my surroundings without feeling like the sound was artificial or harsh. Comfort and reliability rounded out the experience. I could wear them for long stretches without discomfort, and they stayed secure enough for everyday use. The case was compact and easy to pocket, with enough battery life between the buds and the case to get me through long days without worrying. Overall, the AirPods Pro 2s are simply amazing in almost every way and remain one of the best audio products I have ever owned.

My experience with the AirPods Pro 3 has been nothing short of exceptional. Apple has once again set a new benchmark for wireless earbuds, delivering seamless functionality combined with superior audio performance. Setup and Connectivity The setup was effortless, as expected with Apple devices. A quick tap to pair, and the AirPods Pro 3 were ready to go. Switching between devices in the Apple ecosystem was instant and smooth, making it incredibly convenient for multitasking between my iPhone, Mac, and iPad. Sound Quality The sound quality is a significant step up. The enhanced drivers produce richer bass, clearer mids, and crisper highs, offering an immersive listening experience. Whether I was enjoying music, podcasts, or calls, every sound came through with remarkable clarity and balance. Active Noise Cancellation and Transparency Mode The improved Active Noise Cancellation (ANC) effectively blocks out background noise, creating a perfect bubble of sound even in noisy environments. The upgraded Transparency Mode feels more natural, making it easy to stay aware of my surroundings when needed. Comfort and Fit Apple has nailed the ergonomics with the AirPods Pro 3. The buds are incredibly comfortable, even during long listening sessions. The updated silicone tips provide a secure fit, ensuring they stay in place during workouts or commutes. Battery Life and Charging Battery life is excellent, lasting hours on a single charge with ANC active. The MagSafe charging case is compact and convenient, providing multiple recharges on the go. The addition of USB-C is a welcome upgrade, adding versatility to the charging experience. Additional Features The adaptive audio feature is a game-changer, seamlessly adjusting to your environment for optimal sound. Spatial audio continues to be a standout, especially for watching movies or engaging in immersive experiences. Overall Experience The AirPods Pro 3 deliver a flawless combination of premium sound, advanced features, and effortless usability. Apple has truly refined what was already an industry leader in wireless audio. For anyone looking to elevate their audio experience, the AirPods Pro 3 are an unbeatable choice.

I’ve been using the AirPods Pro 2 for a while now and honestly, they’re the best earbuds I’ve ever owned. The sound quality is crystal clear, with great bass and balanced highs. The noise cancellation is incredible—it blocks out background noise almost completely, which makes a huge difference when I’m at work, at the gym, or even traveling. They are also super comfortable to wear for long periods. The fit feels secure but not tight, and I love that Apple includes different ear tip sizes so you can find the perfect match. The transparency mode is another great feature—it feels so natural, like you’re not even wearing earbuds when you turn it on. Battery life is solid, and the MagSafe charging case with the built-in speaker is very convenient. It makes it easy to find if I misplace it. Overall, these AirPods Pro 2 are totally worth the price. If you want premium sound, comfort, and noise cancellation, this is the way to go.

AirPods Pro 2 Review The AirPods Pro 2 are an impressive upgrade over their predecessor, delivering an outstanding listening experience that sets a new standard for wireless earbuds. Apple has fine-tuned nearly every aspect, making these earbuds a must-have for both casual listeners and audiophiles. Sound Quality: The sound quality is exceptional, with deeper bass, clearer mids, and crisp highs. The adaptive EQ enhances the listening experience by tailoring the sound to your ear shape. Apple’s new H2 chip significantly improves audio processing, delivering a richer and more immersive experience. Active Noise Cancellation (ANC): The ANC is remarkably better, blocking out even more ambient noise than the original AirPods Pro. Whether you’re in a noisy coffee shop or on a busy street, the noise cancellation creates a serene bubble for your music or podcasts. Transparency Mode: Transparency mode feels incredibly natural, making it easy to switch between enjoying your content and staying aware of your surroundings. The feature feels almost magical when holding a conversation without needing to remove the earbuds. Comfort and Fit: The updated design includes additional ear tip sizes, ensuring a perfect fit for a wide range of users. They’re lightweight and comfortable for long periods, whether you’re working, commuting, or working out. Battery Life: With up to 6 hours of listening time on a single charge (and up to 30 hours with the case), the battery life is impressive. The case now supports precise Find My tracking and even comes with a lanyard loop for convenience. Extra Features: The touch-sensitive volume controls on the stems are a welcome addition, making adjustments seamless. Integration with the Apple ecosystem remains top-notch, offering effortless pairing and device switching. Overall, the AirPods Pro 2 deliver exceptional value with top-tier audio performance, improved features, and a refined design. They are a worthy investment for anyone looking for high-quality wireless earbuds.