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Customer reviews

Rating 4.8 out of 5 stars with 31979 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers value the clear sound quality and impressive battery life that lasts all day. They also appreciate the comfort of the product in their ears and its easy connectivity, particularly when switching between devices. Its portability is another positive aspect, making it convenient to carry around.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 31,979 reviews
  • Rated 1 out of 5 stars

    tampered

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a brand new one and received a used one even if the box was sealed. Best Buy is giving me a hard time to send a replacement. This is extremely disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Apple AirPods 2pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods 2 offer clear sound quality, a comfortable fit, and seamless connectivity with Apple devices. Pairing is instant, and switching between devices is smooth. The battery life is reliable for daily use, and the compact charging case is very convenient. Purchased from Best Buy, and the buying experience was easy with fast delivery. Overall, a great choice for everyday wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Best one you can buy for this price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality: The audio quality on the AirPods Pro 2nd Gen is nothing short of exceptional. The dynamic range, clarity, and depth of sound immerse you in a captivating audio experience. From crisp highs to powerful lows, the earbuds deliver a premium listening experience across various genres. 2. Active Noise Cancellation (ANC): The ANC feature is a game-changer. Whether in a bustling city or on a noisy commute, the AirPods Pro effectively eliminates ambient noise, allowing you to enjoy your music or calls without any disruptions. The transparency mode is equally impressive, providing a seamless transition between noise cancellation and awareness of your surroundings. 3. Comfort and Design: Apple has mastered the art of designing comfortable earbuds, and the AirPods Pro 2nd Gen is no exception. The ear tips create a secure and snug fit, and the lightweight design ensures extended usage without any discomfort. The sleek, compact case is not only aesthetically pleasing but also practical for on-the-go charging. 4. Battery Life: The battery life on the AirPods Pro 2nd Gen is impressive, providing hours of usage on a single charge. The quick charge feature is particularly handy, ensuring that a short charge break can give you extended listening time. 5. User-Friendly Interface: The seamless integration with Apple devices and the intuitive touch controls make using the AirPods Pro a delight. From answering calls to adjusting volume and skipping tracks, the touch-sensitive controls are responsive and easy to master. 6. Connectivity: The H1 chip's efficiency ensures a swift and stable connection, whether you're switching between devices or using the earbuds for hands-free calls. The automatic pausing when removing an earbud is a thoughtful touch. Conclusion: The AirPods Pro 2nd Gen reaffirms Apple's commitment to delivering an unparalleled audio experience. With exceptional sound quality, advanced features, and a design that prioritizes comfort, these earbuds set a new standard in the wireless earbud market. If you're looking for a premium audio solution that seamlessly integrates with your Apple ecosystem, the AirPods Pro 2nd Gen is undoubtedly a top contender.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    New Apple Airpods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of AirPods but I had the original ones without noise cancellation The noise cancellation works great and the sound is crystal clear. I love them. They come with 4 different sized ear peices so you get the best fit for you. These are a big step up from my original pair that I had and used for years. I am looking forward to having these for years to come also. The charge lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolutely Amazing – Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my AirPods Pro 2nd Gen! The sound quality is incredibly crisp, with deep bass and clear highs. The noise cancellation is next-level—perfect for work, travel, or just tuning out distractions. Transparency mode is super natural, almost like not wearing earbuds at all. Battery life is excellent, and the case charges them up quickly. I also love the new volume control on the stems—such a small change, but super convenient. They’re comfortable to wear for hours, and the fit feels secure. If you're thinking about upgrading or buying your first pair, don't hesitate. These are easily the best earbuds I’ve ever used. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are excellent. The noise cancellation is incredibly strong, the sound is richer and more detailed, and the transparency mode feels natural. They fit comfortably, stay in place, and the case with Find My makes them easy to track. Battery life is solid, and switching between Apple devices is seamless. If you want premium sound, comfort, and top-tier noise cancellation, these are a fantastic choice. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Wireless Earbuds Yet – Crystal Clear Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro 2 are a game-changer when it comes to wireless earbuds. The combination of active noise cancellation, crisp sound quality, and the new hearing aid feature makes these the best AirPods yet! Sound & Noise Cancellation: Crystal clear audio with deep bass and balanced mids/highs. Active Noise Cancellation (ANC) is phenomenal—blocks out background noise completely, making music and calls sound amazing. Transparency Mode is great for hearing surroundings without removing the earbuds. Comfort & Features: Super comfortable fit with multiple ear tip sizes for a snug, secure feel. Hearing aid feature is a fantastic addition, making conversations clearer for those who need extra assistance. Battery life is solid, lasting several hours on a single charge, with the case providing extra charges on the go. Final Thoughts: If you're looking for top-tier wireless earbuds, the AirPods Pro 2 are worth every penny. Whether for music, calls, or daily use, these deliver unmatched quality and convenience. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the AirPods Pro (2nd generation) and I couldn’t be happier. The sound quality is outstanding – crisp highs, rich mids, and surprisingly powerful bass for such small earbuds. The active noise cancellation is even better than the original, blocking out most background noise whether I’m at the gym, commuting, or just relaxing at home. The fit is super comfortable thanks to the different ear tip sizes, and they stay in place even during long runs. Transparency mode feels incredibly natural, almost like I’m not wearing them. Also, the case with the built-in speaker and Find My support is a great addition. Battery life is solid too – I easily get 5-6 hours on a single charge with ANC on, and the case provides several extra charges. Overall, if you’re looking for premium earbuds with top-notch performance and comfort, the AirPods Pro 2 are absolutely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional Sound and Comfort!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro 2 have truly set a new standard for wireless earbuds. From the moment I started using them, I was blown away by the exceptional sound quality and noise cancellation capabilities. The audio is crisp and clear, with deep bass and balanced tones that enhance any listening experience. The noise cancellation feature is outstanding, effectively blocking out ambient noise and allowing me to fully immerse myself in my music or podcasts. The Transparency mode is equally impressive, providing a seamless transition to hear my surroundings when needed. Comfort is another area where the AirPods Pro 2 excel. The earbuds fit snugly in my ears, and the different size options for the silicone tips ensure a perfect fit for anyone. I can wear them for hours without any discomfort, whether I'm working out or just relaxing. Battery life is robust, and the charging case is compact and convenient, making it easy to carry around. The integration with Apple devices is flawless, providing a hassle-free and intuitive user experience. Overall, the Apple AirPods Pro 2 are a fantastic investment for anyone seeking high-quality, comfortable, and feature-rich wireless earbuds. I highly recommend them to anyone looking to elevate their audio experience!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    My AirPods Pro: Elevating my Audio Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Pro, and my experience has been exceptional. Here's why I liked them: Sound Quality: The sound quality is fantastic, with deep bass, clear mids, and crisp highs. The active noise cancellation works brilliantly, blocking out background noise effectively. When I need to be aware of my surroundings, the transparency mode is a great feature, allowing ambient sound to filter in seamlessly. Comfort: The fit is incredibly comfortable. The silicone tips come in three sizes, ensuring a snug fit for various ear shapes. I can wear them for extended periods without discomfort, making them perfect for long listening sessions or phone calls. Convenience: The integration with Apple's ecosystem is smooth. Pairing with my iPhone and switching between devices is effortless. The touch controls are intuitive, allowing me to control music playback, answer calls, and activate Siri without taking out my phone. Battery Life: The battery life is impressive. I get about 4.5 hours of listening time with noise cancellation on, and the charging case provides multiple additional charges, easily lasting me throughout the day. Build Quality: The build quality is premium, as expected from Apple. The case is compact and sturdy, with a satisfying magnetic closure. The AirPods themselves feel durable and well-made. Dislikes: My only minor gripe is the price. They are on the expensive side, but considering the features and performance, I believe they are worth the investment. Overall, the AirPods Pro have exceeded my expectations in every way. They deliver superb sound quality, comfort, and convenience, making them a worthwhile purchase for anyone looking for high-quality wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Best AirPods I’ve Ever Owned

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally left these in my pocket and they went through the washing machine over two years ago. I honestly thought they were ruined, but after drying them out they still worked perfectly. Since then I’ve used them almost every day and they still sound great. The noise cancellation, battery life, and connection are all still solid. Definitely one of the most durable Apple products I’ve owned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    These AirPods Pro 2 are on another level!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if I really needed an upgrade, but wow — the AirPods Pro 2 blew me away. The sound is super clean, the bass hits just right, and the noise cancelling is way better than I expected. I can actually focus in noisy places now, which is a game-changer for work and travel. And when I switch to Transparency Mode, it feels like I’m not even wearing earbuds. Wild. One of the coolest surprises? The hearing boost feature. It subtly amplifies voices and makes conversations clearer, especially in loud spots. It’s like having a little audio assistant in your ear. They’re also really comfortable, and the new case with the speaker + Find My support is such a smart update. Battery life holds up all day for me too. Honestly, they’re not cheap — but for everything they do, I think they’re totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    excellent Sound Quality & Ultimate Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these AirPods a few weeks ago, and they have exceeded my expectations. The sound quality is outstanding, with deep bass and a perfectly balanced mix of mids and highs. The noise cancellation works impressively well, blocking out background noise and making it easy to focus on music or calls. The fit is super comfortable, even for extended use, and they stay securely in place during workouts. The battery life is solid, lasting several hours on a single charge, and the fast charging feature is a lifesaver. Seamless connectivity with Apple devices is another huge plus—switching between my iPhone, iPad, and Mac is effortless. The touch controls are intuitive and responsive, making it easy to adjust volume, skip tracks, or answer calls without reaching for my phone. Overall, these AirPods are worth every penny. If you’re looking for top-notch wireless earbuds with great sound, comfort, and reliability, I highly recommend them!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use these air pods much, so I’m finding out now, that the right side pod doesn’t want to connect. This is the first time I have had any trouble with any of the air pods I have bought in the past. I don’t know if I can still return them. I am disappointed!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    AirPods Gen 2: Make Untangling Headphones a Relic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey Apple aficionados and music enthusiasts alike! I recently took the plunge into the wireless audio wonderland with the Apple AirPods Gen 2, and let me tell you, I feel like I've entered a new era of earbud enlightenment. First off, the pairing process was smoother than my morning coffee – seamless and delightful. It's like the AirPods whispered sweet nothings to my iPhone, and they instantly became the perfect musical soulmates. No more untangling earphone knots; it's all about that instant connection. Now, let's talk about design – these little pods are sleeker than a catwalk model at a tech fashion show. They snugly nestle in your ears, making you feel like a secret agent from the future, or at least like someone who doesn't deal with the hassle of wires anymore. The sound quality? It's like having a personal concert in your ears. The bass drops harder than my jaw did the first time I tried them on. Whether you're into the classics or the latest chart-toppers, the AirPods Gen 2 deliver audio bliss with a side of "did I just hear that guitar riff for the first time?" revelations. Oh, did I mention the magic trick? Double-tap for Siri. It's like having your very own virtual assistant at your beck and call. Siri, play my favorite song. Siri, tell me a joke. Siri, help me come up with a witty review for my new AirPods... Oh, wait, scratch that last one. Battery life? It's like these little pods have their own Energizer bunny. They just keep going and going, providing the perfect soundtrack for my day. In conclusion, the Apple AirPods Gen 2 are not just earbuds; they're a lifestyle upgrade. They've cut the cord, added a touch of magic, and turned my everyday playlist into a symphony of wireless happiness. If you're still stuck in the wired world, it's time to join the AirPods party – your ears will thank you! Yours wirelessly, [A Happy AirPods Convert]

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    “Perfect Balance of Sound and Convenience”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using AirPods for a while now, and I’m very impressed with both the sound quality and the convenience. The audio is crisp and clear, with strong bass and balanced tones. They connect instantly to my iPhone and switch seamlessly between my devices, which makes them super easy to use. The battery life is solid, and the charging case makes it simple to keep them powered throughout the day. They’re also very comfortable to wear, even for long periods of time, and stay in place surprisingly well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cracks and faulty touch pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked fine but a couple of falls from not even that high of a distance broke the touchpad on the right one and major cracks in the left one. Also, you can't get it engraved like you can on the Apple website. Makes me doubt if they were new or just refurbished.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Loving the case speakers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Pro 2, and they have exceeded my expectations in every way. The active noise cancellation is noticeably improved compared to the first generation, making it perfect for commuting or focusing in noisy environments. Transparency mode is also impressive, providing clear and natural ambient sound when needed. The sound quality is exceptional, with deeper bass, clearer mids, and crisper highs, creating a balanced and immersive listening experience. The adaptive EQ adjusts the sound profile to fit your ears, enhancing the overall experience. Battery life has been slightly extended, and the case now includes a speaker for Find My functionality, which is a thoughtful addition for those prone to misplacing small gadgets. In terms of comfort, the AirPods Pro 2 continue the tradition of being lightweight and snug, with various ear tip sizes to ensure a secure fit. I’ve worn them for hours without any discomfort. Overall, the AirPods Pro 2 are a solid upgrade and worth the investment for anyone looking for premium wireless earbuds with top-notch features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro Gen. 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple never disappoints! These are an awesome product overall, and if you use multiple products within the Apple ecosystem then you will be highly satisfied! I have yet to use a product that comes close to what these offer. The sound quality is superb. The ability to seamlessly swap between devices depending on what is playing or what you are doing is amazing. The noise cancellation and transparency cannot be touched. Using Siri voice commands adds an extra level of convenience that other products cannot offer. The battery life and form factor are top notch. If you are coming from Gen 1, the upgrades to Find My, make keeping up with these a breeze. You can even play a sound using your phone in order to locate them if you do not want to open Find My and go through all of that. The touch controls and gestures work without issue. They are some of the most lightweight and comfortable earbuds that I have used as well. All in all, you will not be disappointed if you decide to pick these up!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Fit

    Rated 5 out of 5 stars

    "Superb sound, seamless connectivity. AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple's AirPods Pro (2nd generation) with MagSafe Case (USB-C) in White is a testament to the brand's commitment to superior quality and design. The audio quality is spectacular, providing a crystal-clear, immersive sound experience that is unrivaled. The active noise cancellation is highly effective, allowing you to concentrate on your music or calls irrespective of your surroundings. The AirPods Pro is designed for comfort, fitting securely in the ear, and the inclusion of different sized ear tips makes them suitable for virtually any user. The sweat and water-resistant feature make them an excellent choice for workouts or use in various weather conditions. The standout feature, however, may be the seamless integration with Apple devices. From instant pairing to handy functions like audio sharing and spatial audio, the AirPods Pro truly enrich the Apple ecosystem. The MagSafe Case, with its USB-C compatibility, offers a fast and convenient charging solution. It ensures your AirPods are protected and powered up, ready for use at any time. The case also supports wireless charging, adding another layer of user convenience. In conclusion, the AirPods Pro (2nd generation) with MagSafe Case (USB-C) in White is more than just a pair of wireless earbuds. They are a comprehensive audio solution that delivers superior sound, comfort, and convenience, making them a worthy investment for Apple users. They may come with a premium price tag, but the value they offer is undeniable.

    I would recommend this to a friend