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Customer reviews

Rating 4.8 out of 5 stars with 31982 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 31,982 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    USB-C! Better than AirPods Pro 3, I said it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a pair for 2 years but broke them. I got the AirPods Pro 3, they did not fit well and the treble drowned out all the details from the mids. I went back and purchased another pair of Pro 2 and the sound is so much smoother and balanced. As an audiophile, I could listen to these all day. The mic, AND, and transparency are still all excellent. The case has better battery life than the Pro 3 as well!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Elevate Your Listening Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a pair of Apple AirPods from Best Buy, and I couldn’t be more delighted with my purchase. These wireless earbuds have exceeded my expectations in every way, and I am thrilled to share my experience with you. First and foremost, the sound quality is outstanding. The AirPods deliver crisp, clear audio with impressive bass, making for an immersive listening experience. Whether I’m enjoying my favorite music, watching movies, or taking calls, the sound quality is consistently excellent. The noise cancellation feature is a game-changer, as it effectively drowns out background noise, allowing me to focus on my content without distractions. The comfort and fit of these AirPods are superb. They feel incredibly light in my ears, and I can wear them for extended periods without any discomfort. The seamless pairing with my Apple devices is also a huge plus. The moment I open the case, the AirPods connect effortlessly, and I can switch between my iPhone, iPad, and MacBook without any hassle. Battery life is another area where the AirPods shine. I can use them for hours on a single charge, and the charging case provides additional power on the go. This is perfect for long commutes or travel, as I don’t have to worry about running out of battery. One feature I’ve come to appreciate is the touch controls on the AirPods. It’s so convenient to pause or skip tracks, adjust the volume, or activate Siri with a simple tap. The controls are intuitive and responsive, adding to the overall user-friendly experience. Best Buy’s service was top-notch. The staff was knowledgeable, friendly, and helped me choose the perfect AirPods for my needs. The in-store or online shopping experience at Best Buy is always a pleasure, with a wide range of tech accessories and devices to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional Sound and Noise Cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro 2 deliver excellent noise cancellation, clear and balanced sound, and a comfortable fit, making them a top choice for Apple users. Battery life is solid at around 6 hours per charge, and the integration with Apple devices is seamless. While the price is premium, they are a great value for those wanting high-quality wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Crystal-clear sound, smart features, and worth the

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the AirPods Pro 2 from Best Buy on June 6, 2025, and I’m genuinely impressed. The sound quality is even better than the first-gen — especially the bass and noise cancellation. What really stood out to me is the new hearing aid feature, which subtly amplifies voices in busy environments. It’s a game-changer for crowded spaces or anyone with mild hearing issues. They pair instantly with all my Apple devices, the battery lasts longer, and the fit is secure enough for workouts and long walks. Plus, Best Buy’s shipping was fast and reliable. Would I recommend them? Absolutely.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with these AirPods Pro 2. The sound quality is clear with strong bass, and the active noise cancellation works very well, especially in noisy environments. They fit comfortably and stay in place. Setup was quick and easy, and the battery lasts long enough for daily use. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Blown away

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the switch from another big brand after their lifespan ended. These have blown me away. Battery life last all day, best noise canceling and sound. I don’t leave home without my AirPods now. I can operate heavy equipment or even mow the lawn while having a phone conversation and the person on the other end not even know.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    GET THESE ASAP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hands-down the best earbuds I’ve ever owned! The active noise cancellation is next level — it blocks out distractions effortlessly and makes listening to music, podcasts, or calls feel completely immersive. What really blew me away, though, is the hearing aid feature. It’s incredibly helpful in enhancing clarity in conversations, especially in noisy environments. Apple truly stepped up the game with this one. The sound quality is crystal clear, the fit is super comfortable, and the battery life holds up beautifully throughout the day. Huge shoutout to Best Buy for having them in stock and making the purchase experience smooth and easy. If you’re on the fence about upgrading — do it. These are worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    A Sound Investment in Modern Convenience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Pro with a USB-C connector, and I have been thoroughly impressed with their performance. The combination of Apple's renowned sound quality and the convenience of USB-C charging makes them a fantastic choice. The sound quality is exceptional, with crisp highs, rich mids, and deep bass, making for an immersive listening experience. The active noise cancellation is top-notch, effectively blocking out ambient noise, whether I'm on a noisy commute or just want some peace and quiet at home. The USB-C connector is a game-changer for me. It's versatile and widely compatible with many devices, making charging hassle-free. The battery life is excellent, ensuring that I can enjoy my music and calls for extended periods without worrying about running out of power. The fit and comfort of the AirPods Pro are superb, thanks to their customizable ear tips. They stay securely in place during workouts and daily activities. The transparency mode is also handy for staying aware of your surroundings without removing the earbuds. Overall, the AirPods Pro with the USB-C connector offer an outstanding combination of sound quality, convenience, and versatility. They are a worthy investment for anyone looking for high-quality wireless earbuds with a modern charging solution.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great Performing AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with these. They provide great sound, block out external sounds, and are cofortable. My last pair lasted years, and I am sure these will do the same. Connect automatically, and the charge seems to last forever.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Just what I needed!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 offer excellent noise cancellation, improved sound quality, and a comfortable fit for long use. Transparency mode sounds natural, and they pair instantly with Apple devices. A major improvement over previous generations.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Clear, convenient, wireless, everyday essential

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound: Clear + crisp. Great for worship, voice memos, & casual editing. Mic: Solid in quiet spaces. Good for Zoom/TikTok, not pro-level. Comfort: Super lightweight. Pro = noise canceling, regular = simple fit. Battery: 4–6 hrs per use, 24+ hrs w/ case. Best For: Everyday listening, worship sessions, content creation on the go. Not Ideal For: Studio-level mixing or noisy environments. Verdict: Perfect if you’re in the Apple world & need reliable, wireless sound. Not a studio replacement — but amazing for lifestyle & ministry flow.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best earbuds iv ever owned. Back when the Bose noise cancellation came out I bought it for $300 then a couple of years later I got the AirPods Pro and not only is the noice cancellation better but the case is smaller, I don’t even notice the AirPods are in my ear sometimes. Transparency mode is something else, I can hear even more when I have them on. But if you want a more better experience then the Apple max headphones are a step above this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods offer clean sound, reliable battery life, and effortless pairing within the Apple ecosystem. They’re lightweight, comfortable, and extremely convenient for everyday use. Although a bit pricey and best suited for Apple users, they remain one of the most dependable and easy-to-use wireless earbuds available

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for Apple users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are simply great - they fit well, the sound produced is incredible, and the connectivity with Apple products is of course seamless. Have previously always used Sony earbuds (eg WF-1000XM4) and been happy with their fit and performance. Sometimes, however, the connectivity with Apple products wasn’t always perfect… there would be a pause trying to connect or I’d need to open the Bluetooth menu to connect, etc. I tried regular AirPods as an alternative and found the fit uncomfortable - they always felt like they were about to come out. Bought these for my partner and was able to try them… and was impressed enough to buy a second set for myself. If you’re in the Apple ecosystem these are the buds to go with… otherwise if you are not then I’d personally recommend the Sony lineup of wireless earbuds instead.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    These are great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They continue to be great and be a simple pop in and play solution to ear buds. They’re comfortable and I love the seamless connection between my iPhone and iPad. The ANC is also great and transparency mode works great too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 5 Star needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro Gen 2 deliver an exceptional audio experience with immersive active noise cancellation. The improved design ensures a secure fit, and the transparency mode is a game-changer for staying aware of surroundings. Seamless connectivity and impressive battery life make these a top-notch choice for anyone seeking premium wireless earbuds. Overall, a stellar upgrade that earns a well-deserved 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with my purchase, the sound quality, noise cancellation is perfect, stick in my ear without falling. I’m an electrician I move around constantly and they don’t fall. I hardly have to charge them. Long distance from my phone, I can control volume, pause, change song go back all in the AirPod and if I have to talk to someone the AirPods itself decreases volume to a point where I don’t have to do anything in order to talk to someone and it’s so fast that there’s no interruption also once I’m done talking to someone the AirPods increases back the volume to where it was before all by itself!!. Cannot be any happier with this product. Highly recommend it to anyone looking for high quality products and compact!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality and Comfort!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods (Pro 2) for a few days now, and I’m incredibly impressed. The sound quality is outstanding, with deep bass and clear highs that make music, podcasts, and calls a pleasure. The fit is comfortable and secure—perfect for workouts or long listening sessions. They’ve made some great design improvements compared to earlier models, and I appreciate the adaptive EQ, which adjusts the sound to my ear shape. The battery life is fantastic! I can go for hours without worrying about charging, and the Lightning Charging Case is super convenient and charges quickly. One of the standout features is the Spatial Audio with dynamic head tracking—it truly makes you feel like you’re in the middle of the action. Overall, the AirPods (Pro 2) are a great investment for anyone looking for premium audio quality, comfort, and seamless integration with Apple devices. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great update! Great upgrade!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, a great update to Apple Airpods Pro. It now has Adaptive Listening (depending on the environmental sounds) and Conversation Awareness (it lowers down the volume of whatever you are listening to when you are talking, then comes back up a few seconds when you stopped talking. Battery life is longer than the first gen for sure. Maybe a 30% additional time. When using it on a phone call, caller cannot hear the background noises. The only change on the Magsafe case is the area on the side where you can attach a lanyard.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent travel headphones, excellent sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro 2nd Gen with the MagSafe case and USB-C for a few weeks now, and they have truly exceeded my expectations. The sleek and modern design is classic Apple, and the lightweight earbuds are incredibly comfortable to wear, even for extended periods. The inclusion of multiple silicone tips made it easy to find the perfect fit, enhancing both comfort and sound isolation. The sound quality is outstanding, with balanced audio that delivers punchy bass, clear mids, and crisp highs. The Adaptive EQ feature customizes the sound to my ears, making every song sound fantastic. Active Noise Cancellation (ANC) is highly effective, blocking out most background noise, which is perfect for my noisy work environment. The Transparency Mode is equally impressive, allowing me to stay aware of my surroundings when needed. The Spatial Audio with Dynamic Head Tracking provides an immersive experience, making movies and games feel like they come to life. The new MagSafe case with USB-C is a game-changer, adding convenience to my charging routine. Overall, these earbuds have made my daily commute and work sessions much more enjoyable, and I highly recommend them to anyone in the market for high-quality wireless earbuds.

    I would recommend this to a friend