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Customer reviews

Rating 4.8 out of 5 stars with 31992 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 31,992 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are a game-changer! The noise cancellation is top-notch, making music and calls crystal clear. The improved battery life and touch controls for volume adjustment are super convenient. They fit comfortably and stay secure even during workouts. If you’re in the Apple ecosystem, these are a must-have!”

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Seamless and Stylish: Apple AirPods Pro Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the Apple AirPods Pro from Best Buy was smooth and hassle-free. Delivery was prompt and secure. The AirPods Pro offers excellent sound quality with active noise cancellation and a comfortable, customizable fit. Battery life is solid, with over 24 hours of listening time with the charging case. Best Buy's customer service was top-notch. Highly recommended for high-quality, wireless earbuds. Pros: Easy purchase, fast delivery, excellent sound quality, great customer service. Cons: Higher price point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 deliver amazing sound, top-tier noise cancellation, and a super comfortable fit. Battery life is great, and the new case features like Find My and a speaker are really handy. A must-have if you're in the Apple ecosystem!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Get memory foam tips and never have them fall out

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, battery, life, noise, cancellation. Get a set of memory foam tips from Amazon and you’ll never have a problem with them coming out even during exercise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these AirPods! The sound quality is amazing, and they pair seamlessly with all my Apple devices. The battery life is fantastic, and the compact design makes them perfect for on-the-go listening. They’re comfortable to wear for hours and deliver a truly premium audio experience. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Generation upgrade for AirPods ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the new (generation 2) AirPods Pro because I lost my 1st generation AirPods Pro. I am so glad that I did because I feel like they are a huge upgrade from the 1st gen. Although the gen 1 were good, these are better! The noise cancellation feature is amazing. I literally can’t hear anything going on around me other than what I’m listening to. The previous generation was good with this as well, but I didn’t realize how much it could improve. And it did. It is amazing! Also, the transparency mode is incredible as well. I can listen to my AirPods but still be able to hear everything around me like my AirPods aren’t even in! It surprises me every time with how good these are! I find that the new size of cushion they offered also fit my ear better. Those qualities are great but still not my favorite thing thing that these offer. I always complained with my 1st gen that I couldn’t ding my AirPods from my phone. I lost them so many times and spent forever trying to dig through purses, bags, under my bed, etc. looking for them. Which, I finally ended up totally losing and couldn’t find them bc I couldn’t ding them. THESE NEW GENERATION AIRPODS HAVE THIS FEATURE!! And it works incredibly! I’m so happy! The first gen says it will play a sound but you wouldn’t hear it unless you had the AirPod in your ear which was totally pointless. These, ding my AirPods just like I can my phone with my watch or my cell phone. I love them. I have actually FOUND my first generation ones since I’ve purchased these (in my car and had I been able to use the find my AirPods feature maybe I’d have not had to buy new ones) but, I am still so glad I did and will NOT be going back to the first generation. These are awesome!! Do NOT hesitate. Just do it, buy them! You will not regret it. Oh, and before I forget. These actually have a feature that will automatically turn down the sound in your AirPods once you start talking. I’m in love with them. I use them daily. They upgraded in all areas they needed to with this generation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    2nd Generation doesn't dissapoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting way less, to be honest they are really good, long battery life (unexpected but happy), sound is much improved! I really like this format, easy to carry and comfortable in the ear. Apple, again, just hits right.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these for a few months. Noise cancellation is good, sound is clear, and calls are fine. Easy to connect with iPhone and comfortable to wear. Battery life is decent but could be better. Price is high but overall no major complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Best Ear buds noise cancelling Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these ear pods, easy to connect long charge and you can set up to find them. On the airplane the noise cancelling is awesome. Very comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    yesyesysyeyseyse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods Pro 2 with USB-C deliver exceptional active noise cancellation (ANC), rich balanced sound, and innovative hearing aid features via recent iOS updates, making them ideal for Apple ecosystem users like busy psychiatric nurse practitioners handling noisy clinical environments. Battery life offers about 6 hours with ANC on, extending to 30 hours total with the case, though heavy use of adaptive modes can reduce it slightly.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro offer exceptional sound quality with rich bass, clear mids, and detailed highs. The Active Noise Cancellation creates an immersive experience, while Transparency Mode ensures awareness when needed. With seamless connectivity and hands-free Siri, they enhance efficiency, making calls, multitasking, and on-the-go productivity effortless and enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Why aren’t you buying these already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time AirPod purchase and will never use another type again. Sound quality, ease of use, and integration with Apple ecosystem is flawless

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great set of headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the old generation AirPods. Finally decided to upgrade and it was worth it. I use these a lot on the go for phone calls and listening to music while working in the office. The noise cancellation is phenomenal and the transparency mode is super helpful when I need to speak to a fellow coworker and get back to my listening. Really enjoy the wireless charging capabilities, makes it very easy to place and go after charging is done. I had issues with the old gen falling out of my ear but these, no problem at all. Not sure if they upgraded the ear tips but I have a feeling they did so thats super helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Overall good functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro (2nd generation) have received widespread acclaim for their exceptional sound quality, effective noise cancellation, and seamless integration within the Apple ecosystem. Users commend their comfortable design and the convenience of features like Active Noise Cancellation and Transparency Mode, which enhance the listening experience by allowing users to switch between immersive sound and environmental awareness effortlessly. In terms of performance, the AirPods Pro 2 deliver a balanced and natural sound signature with a wide soundstage, providing a rich and engaging audio experience. The bass response is strong and visceral, adding depth to various music genres. Additionally, the noise-canceling capabilities are highly effective, making them suitable for use in noisy environments. Battery life is another highlight, with users noting that the charge seems to last a considerable amount of time, contributing to their practicality for daily use. The charging case adds further convenience, ensuring the earbuds are ready for use throughout the day. Overall, the AirPods Pro 2 are praised for their combination of high-quality audio, user-friendly features, and integration with Apple devices, making them a worthwhile investment for those seeking premium wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Easy to Use and Worth the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product, very reliable, and easy to use. I’ve been using it daily and the sound quality is excellent for the price. The battery lasts long and it connects quickly without issues.”

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    King Kong of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better headphones on the market. The sound and bass is balance so, it’s much cleaner. Taking calls and the noise cancellation is one the best I’ve heard in a long time. I’ve asked my wife several times if she’s able to hear me clearly and she says that she’s able to hear me clear in loud and quiet surroundings. The comfort of the headphones are great I just needed to get some wing tips so when I go to the gym they don’t fall off when I’m running or lifting weights, but overall awesome fit and sound is great. Would 100% recommend anyone to purchase this great wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPods! I love the sound quality, fit test, hearing test, noise cancellation, comfort & fit, battery life, ease to use features, & seamless switching between devices, I actually hear bass, no more tinny music. Highly recommended! These are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    A win

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally using beats headphones and was worried these wouldn’t keep up my use at the gym or wouldn’t provide good sound since I was used to an immersive experience with the beats. These actually exceeded my expectations with noise cancellation! I absolutely love them and the battery life is great. I usually don’t like ear buds because they hurt and make you produce more ear wax but for some reason this hasn’t happened with these. My ears have also been comfortable. I’m glad I made the switch and have been telling my friends about them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Amazing purchase on these Apple AirPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a lot of Apple AirPods and I can tell you these are so great. They stay in my ears easily, even when working outdoors. They last so much longer also since I will make many calls with them and constantly listen to music. They come with different size rubber ear pieces. So I suggest try them all out and see which best fits your ear. 10/10 purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purchase i've made in a while! love the noise cancellation, i was pleasantly surprised how well these work compared to the original ones. i always had discomfort with the hard plastic airpods and with these being cushioned it totally makes a huge difference and i could leave them in for hours without any discomfort! and the sound quality is outstanding! also, i rarely have to charge these even after days of use. love these so much!

    I would recommend this to a friend