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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32001 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 32,001 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great sound but could fit better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound these put out are phenomenal especially the noise cancellation. They always connect to my iphone as soon as I pull them out of the case. Like many apple products, they have a certain esthetic. The case is glossy white and scratches easily. You can get a silicone cover to protect it. The earbuds come with 3 different sized cups. Because of the shape of all apple earbuds, I had issues with them falling out. I ended up finding silicone over the ear hooks that work well but can ot be left on when putting back in case. I replaced a pair of Jaybird buds that had a small wing attached that keeps them in place especially when your on the move.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great ANC and love the USB-C update

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pair of AirPods Pro and I still maintain that it's the best out there. I'm no audiophile, but I love trying headphones and use them a lot for air travel so noise cancellation is important for me. I also own or have owned ANC headphones like the Bose QC 20, Bose QC 35, Sony H.ear, AudioTechnica ATH-ANC7B, and random TaoTronics and Aukey ones. If I wasn't being practical, I would go with the Bose over-ear headphones every day for comfort and my liking of their audio profile. But, in the end, I think it comes down to (borrowing from smartphone cameras), the best headphones are the ones you always have with you. These are small, have good battery life, and just do everything really well. I think you can find a headphone that beats these in each category, but the AirPods Pro are just really above average across all categories. And now that they are using USB-C, I can finally get rid of all the cords I don't need!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfectly integrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t think a pair of headphones could be worth paying this much. Not when perfectly acceptable offerings from anker and such are available for less than half the price. However, after I was given a pair I found they were exactly as described. They connect faster, the noise cancellation works better, the battery lasts longer, and the mic makes me sound better on business calls. I was so satisfied, I bought a pair for my wife. She loves them and because they integrate with the find my app it’s harder for her to lose them. Her phone can tell her where they are and notify her when she has left them behind. Additionally, I walked into Best Buy to get them and could see right away that I was getting a genuine Apple product rather than take my chances with other online only retailers.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    AirPod Pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the AirPod 3s and returned them for the Pros mainly because the Pros stay in the ear much better plus the noise cancellation is great! I use them for working out, cutting the grass and also for hands free calls. The quick connectivity is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Surround sound on steroids!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible sound--spatial audio is amazing! Another HUGE plus is the soft tips in four sizes, which is great for folks with small ears like me. (Never could use those older ear buds because they were't comfortable and wouldn't stay in.) Adaptive audio is the best of both worlds, combining noise cancellation with transparency (so you can answer a call or hear if someone starts speaking to you). The only downside is that if you're compelled to sign along, it'll diminish the sound as soon as you start rockin' out. LOL! Luckily, this feature can be turned off/on, though. Bonus for Apple devotees, after you set up your AirPods with one Apple device (like your iPhone), they'll connect automatically to your other Apple devices where you’re signed in with the same Apple ID (Mac, iPad, Apple Watch, Apple TV). Can also pair with bluetooth-equipped smart TVs, so night owls can watch without disturbing others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro (2nd generation) offer a premium audio experience with rich, well-balanced sound and excellent active noise cancellation, making them ideal for immersive listening.  Users appreciate the comfortable fit and improved battery life, with each charge providing up to six hours of listening time.  Seamless integration with Apple devices enhances user convenience, while features like Transparency Mode and Adaptive Audio provide versatility for various environments.  Overall, the AirPods Pro 2 are a worthwhile investment for those seeking high-quality wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    So much better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new design. These are so much more comfortable and stay in my ear so much better than previous models.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit good they sound good they keep a charge for awhile

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Noise Cancellation Champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding ear buds and they fit perfect. The noice canceling works great, couldn’t have found anything better for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Noise cancellation works great. Battery life is good. They have a customizable comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Love my Air Pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the produce. Only reason i didn’t rate it a 5 is I’ve tried other products with better noise reduction. However, the sound is great, they are very comfortable and they stay in my ear. My frustration with competitor products is they won’t stay in my ear when exercising. These do.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    awesome earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to wear. Fantastic sound quality and noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product to buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods are really good. They have perfect bass and excellent noise cancellation. They fit right in your ears, so you don’t have to worry about them falling out. The technology is impressive, and Siri sounds clear and responsive. Let me know if you’d like it to sound more formal, casual, or professional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge upgrade from the 1st generation that I always loved and used daily. In addition to all the features listed here, the case and each AirPod that’s out of the case all show up in the Find My app. The speaker on the case allows you to make the case play a sound to help you find it and also allows the case to play a chime when it starts charging. I always charge it wirelessly so I love getting that audible confirmation sound. The new adaptive mode is excellent. It’s like a blend between transparency mode and noise cancellation mode. My tinnitus makes me sensitive to other sounds and the adaptive mode really helps along with the personalized audio because people’s voices come through clear but other sounds are reduced. In that respect, these work so much better for that than a $700 pair of HP hearing aid ear buds that I tried. Those HP ear buds are now useless since the right one randomly quit working. I’ve never had that problem with Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Better than previous gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2nd Gen exceeded my expectations! The sound quality is outstanding, noise cancellation is impressive, and they fit comfortably. With seamless integration and long battery life, they’re perfect for music lovers on the go. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my AirPods 2! They're incredibly convenient, with easy pairing and seamless connectivity. The sound quality is crisp, and the battery life is impressive. Great for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Game- for Audio and Accessibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has truly refined the listening experience with the AirPods Pro 2. The sound is crisp, balanced, and immersive, whether you're streaming music, taking calls, or watching videos. The Active Noise Cancellation is top-tier—blocking out ambient noise with impressive precision. And when you need to stay aware of your surroundings, Transparency Mode feels natural and unobtrusive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    In-Ear Headphones that don't bother me!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones and are my favorite AirPods over the Gen 2 and Gen 3. Initially, I tried the AirPod Pro's Gen 1 and I didn't like them, the ear tips bothered my ear; most headphones with in-ear tips bother me. I didn't think the Gen 2 AirPod Pro's would be different, but I read on a review that they changed the silicon type on the AirPod Pro 2's. I decided it was worth another try, since I liked that they were upgraded with USB type C connectors. Whatever Apple did to the in-ear plugs, it now works for me. No earache or bothersome use with the headphones. I love that the transparency mode, as I like to workout outside and being able to converse and be aware of my surroundings is extremely important for safety. I really like these headphones and suggest you try them too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Review on Airpods Pro 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple air pods pro 2 is one of the best airpods you'll ever buy. Wearing them is comfy and a nice fit. You don't need to worry about these falling out. And the sound quality and anc is also very hugh quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2nd Gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic! The sound is clear, noise cancellation is great, and they fit comfortably. The battery lasts a long time, and the touch controls are easy to use. Perfect for anyone who wants top-notch wireless earbuds.

    I would recommend this to a friend