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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32010 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 32,010 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Earbuds!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are amazing! Comparing the noise cancellation from the previous model to this model, I’d have to say this is much better. The battery life is amazing. I charge my case about twice a week and I use my AirPods every day for about 3 hours

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is the best feature. Also when ur out side you can listen to your music and still hear whats going on as your walking down the street.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Versatile Earbuds with Impressive Hearing Assistan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods Pro 2 from Best Buy, and they've exceeded my expectations, particularly with the new hearing aid feature. The setup was straightforward—after updating my iPhone to iOS 18.1, I took the built-in hearing test, which customized the audio to my specific needs. The improvement in sound clarity, especially during conversations, is remarkable. While they're not a full replacement for traditional hearing aids, they offer a convenient and discreet solution for those with mild to moderate hearing loss. The active noise cancellation and transparency modes further enhance the listening experience. Overall, these earbuds are a fantastic investment for both entertainment and hearing assistance

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great upgrade from the previous generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as an upgrade from my previous pros these are just that a UPGRADE. The noise cancelling is great when I need it but it's also great that they will automatically turn down when I start having a conversation with someone. The battery life is amazing and last me for what feels like forever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work and Entertainment All on ONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter if you are a student or at your office ! During a call , conference or video meeting you can hear all in detail and also you will sound excellent! Perfect for those who love music since one of the features I really like its the auto volume , let say you are listening one of your best tunes and some talks to you the volume lower automatically and once you finish to talk volume will increase again where you left ! Had to say also aren’t the best option for the gym , run. Bottom line ! The best option for music ! Strong and clear bass , balanced audio !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome, easy to use and connect to my devices, battery life is great and noise cancellation is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Noise Cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These airpods have been a game changer. I love the noise cancellation features and the fact that the hearing test results can be applied to you standard settings to compensate for loss. However. That feature seems to only allowed with newer software versions

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the AirPod Pro is a great buy. Sound quality is good and the battery life has improved. The only feature I miss is the double tap option that is available on the first generation.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE these. I had never experienced active noise cancellation or head tracking before and I was shook the first time I used them, lol! I upgraded to these from the original AirPods because they weren't staying in my ears and these stay much better. Super clear quality, good bass. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise canceling amazed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect AirPods! I was amazed of how the noise canceling works with your phone. Not only that, but you can actually modify it to where it can be noise canceling or transparency & listen to everything that is happening around you. Like if your ear buds were a microphone to the outside world.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these while on an awesome sale. My older earbuds did not stay in my ear when walking. Love how these new AirPods stay in my ear, great sound quality for music and phone calls, love that I can operate Siri with these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound and feel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second pair of Air Pods for the past few years and this one was definitely better! It is so great with the sound and the noise cancellation. The battery life is also amazing. I don't like though that the charger doesn't work with other Apple items. This one I can't charge in the car or in the house with the same charger as my phone. Other than that one issue, it is definitely worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Air pods pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with these new AirPods Pro, I’ve always been a fan of the pro version and these are just amazing, my old ones lasted me over 5 years, but overall they were very easy to connect, the battery lasts a good time, and they just great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the old models. traded them in and had the new ones working within 30 seconds. the noise cancelling is better and the tips fit better. added to find my is a huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had the first the air pods and we made the upgrade to these. She hasn’t looked back since. They fit well in her ears and she loves the way the sounds too. Apple once again has once again done an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, long lasting, and comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third set I have owned. The first two were just ok so I tried 3 to 4 other brands and hated them. They were returned. Apple is the most comfortable, so I waited as long as I could for any improvements. I had to study the difference between the various generations and features. This second generation set seems the best. I am finally very happy. Now...I just hope they will last a reasonable amount of time . So, I highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy these again and again. Comfort, user friendly, and great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphone’s Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and the noise canceling is my favorite and these are the first time i have ever had airpods pro i came from the basic Airpods and I Love The USB-C ot goes along with my New Iphone Pro Max

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear and Good sound. I like the most.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones the noise cancellation is amazing very comfortable in my ear never having to take them out when someone is talking to me thanks to personalized volume its simply amazing i love Apple products

    I would recommend this to a friend