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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32034 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 32,022 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds great, wide selection of ear inserts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and the noise canceling is great for ear buds. Also having a wide selection of rubber ear inserts allowed me to find the perfect fit

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    My new AirPods Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new AirPods are great and a step up from previous ones I have had. Great sound and connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, until you put on noise canceling then it starts to cut off and skip in the right ear. Nice sounds but for the price they shouldn’t have issues

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Best AirPod yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods have several excellent improvements. The noise cancelling options, Transparency, Adaptive and Cancelling all work well. Battery life is more than I need. Only downside is the hearing aid feature doesn’t work well in noisy restaurants. I.e. restaurants Worth a try. Good value when purchased on sale. I got mine for $189.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! The noise cancelation is great! When I’m listening to music or a podcast and I start talking to someone it automatically pauses and then after I’m done talking it automatically continues. I love these! Worth the money! Even when I’m studying and not listening to music I still use them just for the nose cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Comfort and Powerful Noise Canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods Pro 2 for almost one year, and I’m really impressed. The noise cancellation feature is excellent, blocking out background sounds so well. The fit and comfort are outstanding too — they sit in the ears securely but never cause any pain, even after long use. I especially appreciate that they don’t make my ears hurt, which is a big improvement compared to other earbuds I’ve tried.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth every penny. They’re perfect for anyone in the Apple ecosystem who values high-quality sound, advanced features, and comfort. If you’re looking for a premium pair of wireless earbuds, these are an easy recommendation!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    really nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great quality, a big step up from the original airpods. Noise cancellation is insanely good, especially with custom ear fit tips. No ear aches from the headphones and great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome pair of in ear noise cancelling hps

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Apple did it again. Great fit, awesome noise canceling (Ive had Bose since the first in-ear noise canceling wired headphones, then the sport ones and still own those as well as a pair of 35s Over the ear). Will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Superb upgrade from Gen 2 AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my Gen 2 AirPods after a couple years of good use and the level of quality, function and fit is phenomenal. Great for my daily use from working in-office to going on runs to just listening to music in bed without disturbing my partner. Very much worth it if you’re making a big generation jump like I did.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Apple ear buds !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Apple product. Super clear sound. Noise canceling works very well, especially on this second gen pro. Battery life is good, could last a whole flight, if not, you have the charging case. Pop them in there and in 10 min you’ll have another few hours of listening time. Love the seamless connection to my phone and macbook

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Unexpected upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these because my first gen airpod pros had died and were beyond my apple care warranty - these were on sale and therefore about the same price as having apple replace the first gen ones with more first gen ones. I was expecting more or less the same experience - what I got was a significantly improved sound across the board, better noise cancelation, better battery life, and new features, including conversation aware and volume control on the headphones themselves. I may have upgraded sooner if I'd known they'd improved so much.,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional - I love the noise cancellation and the personalization setting

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great in ear headphones. They have great sound, The noise cancellation works great. The battery life is very good. They charge fast when connected to USB-C and they gave the option to be wirelessly charged as well.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    BETTER THAN EXPECTED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first Apple AirPods, I’ve always owned other brands of earbuds due to the sound quality but these exceeded my expectations. I primarily use earbuds to listen to music, the sound is just as good as any of my other top of the line ones. An added bonus is that syncing between my Apple devices is seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! Perfect for on the go, airport, or even office….Great noise cancellation….however not everyone’s earns will be perfect fit so that’s a downside,,,,,I can use these for anything except jogging or basketball basically anything that involves a lot of movement. (Lot of movement? Would recommend Powerbeats Pro)… Other than that I love the features and how easy it is to carry them in your pocket or bag and best part is if you loose them they have a tracker and noise tracker as well. Overall great investment

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple did the impossible with these ones, basically ear buds that sound 98% close to those big over the ear or on ear headphones, plus the features like transparency is top notch, every family member I have, own one, and haven't heard a single complain, sound quality, battery, everything is hard to even compare to any competitor. best in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancelling and the fit. Work great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in the ear so much better than the older ones. Sound is really good! Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, battery life, and great fit. Would recommend.

    I would recommend this to a friend