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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32046 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 32,046 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bump, Hump and Funk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so I lost one of my Jlab Epic earbuds so I figured i'd go with the Apple Airpids Pro 2. I'm a musician so I listen to music for work as well as pleasure..... The ears are great... the definition is great... I actually played the same playlist I've been playing for months and I heard things I've never heard before..... As far as listening to music to decipher and learn these ears are amazing BUT..... honestly the fact that Apple doesn't have a custon EQ setting is ridiculous! If I just want to enjoy my music I need to be able to customize my eq settings..... COME ON GUYS!!!! It makes ZERO sense to NOT have a personal, custom setting.... it's actualy dumb... So, I returned the earbuds and went with the Bowers and Wilkens top model... It has everything..... Too bad because ive been riding with Apple products since I toured starting back in 1999.. Oh well, I'll say this if your main objective is listen to spatial stuff and learn music ... these are a great choice!!! BUT if you want to bump and hump and get the funk.... look elsewhere!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality audio and easy to use. Much more comfortable compared to the first gen.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Air Pods Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality, stays in place, great for gym!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best headphones…sound quality, battery life are awesome. It’s what I would expect from an Apple product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds is great, fit is meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is awesome and I have no complaints about that. I don’t love the feature of the sound turning down if the headphones detect your voice. Great idea but in practice kinda sucks if you are like me and have to correct/give commands to your dogs on your walks with them or otherwise have scenarios where you might have to say a word or two every few minutes while listening. I was able to turn this feature off though so all good. My only other complaint is these do not seem to stay in my ears as well as the previous model of AirPod pros. I checked sizing, used the ear fit test to ensure proper fit and they do tend to come loose/fall out which is a bummer and why I went away from in-ear headphones previously before returning for AirPod pros.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these airpods! the noise cancellation is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods Pro 2 Rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the convenience, the six-hour+ run time, and most of all, the noise-cancelling features. I also like the ability to adjust them with an Apple phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    my best buds ;)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect audio and noise cancelling. battery life fantastic. definitely superior to the regular airpods as well as the 1st gen airpods pro.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for my wife. They fit great and she loves the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpod

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and appearance. The airpods are comfortable and easy tp clean.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bought 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and love how long they last!!! Only thing I would change is the foam but overall love the product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise cancelling

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods 2, active noise cancellation is GREAT (better than my over the ear BOSE 700), when I mow the grass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them’

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods. Use them all the time while exercising and working. Good clear sound. I also love the FindMy app because I’m constantly misplacing the pods.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Applelover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them they sound and feel nice and it was so fast and convenient for me to hust have to pull up and someone brung it out to me I appreciate that thank you

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adaptive audio is a great improvement over the previous generation. It automatically reduces the audio if you’re speaking with someone. The noise cancellation was also greatly improved. Great fit and could wear all day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for the wife,,,, she loves them. I had to buy a set, ended up with the pro3s they both sound amazing. Definitely, dont used them while driving the block all sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth the upgrade from original Pros.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, these things are crazy. I loved the original AirPod Pros, and these were worth the upgrade. The noise canceling when you put them in is incredible and the adaptivity of turning down the music when it senses that you're talking to someone is really cool-- super useful at the gym. These somehow seem more comfortable to me than the originals, too. Definitely recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good update from AirPods Gen 2.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB C AirPods Pro 2 are a huge upgrade from the AirPods 2nd Generation. It sits better in my ears, it's more immersive. ANC is great although it felt like there's pressure in my ears when using it (likely just my ears, it will vary per person). Do note, you'll need to be on iOS 17 to actually fully utilize all the features (like Adaptive Audio). If you're not, iOS will prompt you to update when setting your pair up, though you can choose to not update if you don't want to, you'll just lose out on some features like Adaptive Audio. Likewise, macOS Ventura, currently, has no official support for this pair of AirPods. macOS Sonoma will bring support, however macOS Sonoma is not yet in public release, but it is in Release Candidate 2 stage. This should change in the next few days after my review.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Worth it!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been asking myself if I really wanted to purchase an expensive earbud, but good thing this was on sale!!! This is so worth the purchase and I love how it fits my ear. I love the noise cancellation feature and it just so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great pods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear pods you have 4 sizes of ear inserts to choose from to get the perfect fit. and the sound is unbeatable.

    I would recommend this to a friend