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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32046 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 32,046 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound really good, good quality and good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPod pro review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for the money. Genuine product from Best Buy. Great sound quality and very quick to pair. Good product to diagnose your hearing problems

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re comfortable, and sound amazing, if you don’t like hearing your surroundings, then you should consider buying these

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a new pair for my wife and she says they are a game changer. She loves them. Very comfortable to wear and the sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A noteable but unnecessary upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as my first generation Air Pod Pro was losing battery life and the sale on the 2nd generation was good ($154). The sound is just as good if not better. The active noise cancellation is definitely a bit better. I have no use, thankfully, for the hearing aid function (yet). If my 1st gen still had some juice, I definitely wouldn’t have passed on this. For an alternative that sounds almost as good with slightly less noise cancelling and less iPhone integration, consider the Soundcore A40s. For $50, you could buy a few so you always have something handy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Game changer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely in love with these headphones! My son popped his in my ear one day, and I was amazed at the quality, I waited about six months to save up to purchase mine because to me it seemed frivolous at the time. I’ll tell you what I use them darn your daily and they have helped me in so many situations where I needed to tune out others to be able to focus. I am very grateful thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Portable, Powerful, and Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple really outdid themselves with the new AirPod pros. I’ve always been a fan of Apple products and I really like the AirPod series this new Apple AirPod Pro allows the users to have adaptive noise canceling features and also has conversational awareness. As for me, I’m always on the phone for work and also walk my dog for over 10 miles a day sometimes in the morning my neighbors will talk to me and used to be really difficult when I had the old AirPods because I would have to turn them off and then obviously listen to what my neighbors had to say and then turn them back on now I know that sounds easy to do but it’s a lot more challenging to do that when you have a large dog and you don’t want to drop your phone or lose your AirPods. Now, with the new AirPod pros, I don’t have to worry about that. PS. This entire review was written with my voice while wearing the airpods. Go buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received product as described. Great quality and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for audio books

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended by a friend and she was right... these are the best ear buds ever!!! I listen to a lot of audio books and the noise cancelling feature is perfect. Laundry room, kitchen, gardening, outdoor projects and such I can still hear every word of the novel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC is amazing. I use these 6+ hours a day Monday through Friday, charge is fantastic and the comfort and sound are unrivaled in the space. These are still going strong for me years later.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well. music sounds great. Noise cancellation is amazing. Really helps with my hearing loss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product, worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I use the hearing aide feature on these AirPods and it works quite well for me as well as using them for entertainment purposes and they’re just great! I would highly recommend this product to anyone looking for an alternative to traditional hearing aides and I also would recommend them to anyone looking for a great product to listen to your music, movies, podcasts, etc on just a great product all the way around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My new iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Good quality. The battery life is great too. The sound is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphone, they are the best! The noise cancellation is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get them!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds you can get the A NC is amazing and just android apple these are last ones you need!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, well worth the purchase. Fairly priced. Super comfortable and sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are a huge upgrade from the AirPod pros. The battery is better and the quality is better from the previous version by far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AirPod 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Industry-leading Active Noise Cancellation (ANC) with 2× more noise reduction than the original Pro • Adaptive Transparency, Spatial Audio, volume swipe gesture, and real-time hearing health features (FDA‑cleared hearing aid functionality) . • Battery life: ~6 hrs per charge, up to ~30 hrs with case . • Robust hardware: USB‑C/MagSafe case with speaker and U1 chip for Find My tracking .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Purchase! Love, love, love them!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new AirPod Pros. She said they felt wonderful in her ears. The sound is terrific. She has had several different brands but these are the best by far. Well worth the price! Would definitely recommend to friends and family. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much more than the first pair I had . Much more comfortable fit in the ear and less likely to fall out.

    I would recommend this to a friend