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Customer Ratings & Reviews

$239.00
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The comparable value is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 32046 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 32,046 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent quality.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Worth the penny. Enough battery life and best build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods Pro Second Generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent material and quality of airpods. My son loves them! The sound cancellation is incredible! If I had an iphone, i would definitely buy myself a pair. The battery life is great! My son just told me he hasn't charged them in 2 days. And he uses them 24/7.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good sound quality. Convient different size nibs.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The AirPods you didn’t know you needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought 4 pairs, 2 for me and 2 were gifts. Everyone including myself has loved the sound quality and comfort. Totally recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Soft and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, soft with sound proof. Does not get off the ears . Helps privacy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had previous generations and I can say these are great. Worth the price, great sound, and they really hold a charge. I charge them maybe once a week and I use them everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Approved

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple didn’t disappoint. Quality and sound is superb. Connectivity is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Recommend!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything came in the box, nothing missing! Very easy to connect to my phone!! The noise cancellation is very useful for me especially in louder environments. Worth spending the amount of money!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new features. Noise cancelling feature is a game changer when I am trying to focus. They are comfortable in-ear and sound quality is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best audio out there! I own AirPod Max as well but these are for my daily use, workout and work. I really enjoy the sound quality and the great feel. My whole family owns a pair, we love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Quality and Great Value!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this product for a few weeks now, and I’m genuinely impressed. The quality is top-notch, it works exactly as advertised, and it’s made a noticeable difference in my daily routine. Shipping was fast, the packaging was secure, and setup/use was very straightforward. I also appreciated the clear instructions and attention to detail. Highly recommended—definitely worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Works great with IPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with IPhone 15. Sound great and battery life is fairly impressive. Still waiting for the promised “hearing aid” update which I think will be a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for iPhone. No brainer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are sick! Great sound quality and noise cancellation. Also, the transparency mode is so good that I legit just leave it in my ears all day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these!! Ease of use, long lasting charge. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is amazing, fit in ear really well and sound amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great with great sound. Love it. It was a great birthday gift too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Groovy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the transparency and the noice cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the AirPods Pro 2 from Best Buy, and I couldn't be happier with my purchase. The entire experience, from browsing on the website to the in-store pickup, was seamless. The sound quality of the AirPods Pro 2 is exceptional, delivering rich and immersive audio. The noise cancellation feature is a game-changer, making my listening experience even more enjoyable, especially in noisy environments. Best Buy's service was top-notch. The in-store staff were friendly, knowledgeable, and assisted me in finding the right product for my needs. The ordering process was straightforward. I appreciate the reliability of Best Buy and their commitment to customer satisfaction. These AirPods have exceeded my expectations, and I highly recommend both the product and Best Buy for anyone looking for a great shopping experience. Thank you, Best Buy, for making my purchase so enjoyable!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earbud's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds .This is the third pair of pros I have bought, two were gifts and after my over the ear headphones stopped working I decided to go with these . The sound quality is good and the battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, comfortable and good quality, highly recommend

    I would recommend this to a friend