Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$239.00
Save $10.99
The comparable value is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 32042 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 32,042 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    People who work at the store need massive training

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods Pro are great. I give ‘em a 10! However, walking into a Best Buy somehow they always make you feel like you’re a criminal. It’s only when you need help they all scatter like cockroaches.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was contemplating returning them at first but I compared them to my old Gen1 Pros and the sound is better(should be) and they just feel overall better in my ears personally.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Easy setup for top quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast setup. Amazing sound jump from iPods 2 to Pro. Auto connected to iPad after iPhone setup. Amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Earbuds with Great Noise Cancellation

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these AirPods. The functionality of the transparency mode as well as adaptive audio are my favorite. Two things I’ve noticed about the AirPods I have owned previously: The case scratches extremely easily and the AirPods, when dislodged from the case, also get scraped up easily, even if you only drop them once. My recommendation for this is to buy a case with the AirPods to keep them on good condition and try your best to keep the pods themselves in the case to avoid scratches. They are not the best at connecting to other devices that are not Apple-made products. I have a lot of feedback from others saying when on video calls with AirPods on my laptop I sound “underwater”.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods battery and sound quality are exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, stylish and the noise cancelation is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    R.E AirPods Pro 2

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good but sometimes the connectivity isn’t the best it will chip out or disconnect randomly or you start to get static if you have them for a while other than that solid product great noise cancellation and different ears to fit your size ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently came to the USA and I brought Mac book and Apple EarPods pro 2 and It’s was awesome, very good noise cancellation, in one word I loved it❤️

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Give them a try!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute great sound isolation and its hard to believe such sound can come from a tiny device and what little is known about this is it works as a medical grade heqaring aid device. my hard of hearing parent can hear with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best version yet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new AirPods Pro with USB-C are a game-changer! The sound quality is phenomenal, with enhanced noise cancellation and immersive Spatial Audio. The convenience of USB-C charging is a huge plus, making it easy to use one cable for all my devices. The improved dust resistance and Lossless Audio are fantastic additions. Overall, these AirPods Pro are a must-have for any Apple enthusiast. Highly recommend! ⭐⭐⭐⭐⭐

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for when ever you work in loud environments really comfortable to wear i enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod Pto Ear bf

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity of the sound and noise cancellation is the greatest. The comfortable sound and fit is no word to express this immaculate feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best in the market

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, what you get is plenty. They just need to upgrade the ear part so it stays in better, overall great quality and holds charge for a good amount of time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air pods! They fit and feel great while wearing. Great sound and noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods for the win

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, you can never go wrong with Apple products. True noice cancellation and great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Hearing Aid feature

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad has uncomfortable hearing aids and never wears them; I figured this would be the best of both world and took a chance after several YouTube reviews. Once he took the hearing test- he stated it was accurate and the TV’s began to be lowered. It’s nice to see that he has his hearing restored and not missing out on vital conversations with the grandkids as well as not causing us all to go deaf ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid pair of earbuds, would buy again

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them every day for work and they have held up extremely well. I have dropped them from ladders on accident, gotten the right one doused in jet fuel once, and used them in light rain. When I got them I expected them to break pretty quickly but I have been pleasantly surprised. Before these I had many cheaper pairs of earbuds break on me within 3-4 months while these are still working fairly well to this day. Definitely happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods , they are easy to set up with phone and they are comfortable in your ear. The sound is good and I would recommend to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Airpods pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a Christmas gift. My sister loves them. She uses them daily and she says they are so comfortable. She never has a problem with them dying since she charges them nightly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A perfect pair of hearphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift to my husband when it was on sale. But i thought about tryung them before gofting it to hom and guess what, it is amazing. Very clear sound and 100 percent nose cancellation. Love it and keeping it for myself and getting another one for my hubby

    I would recommend this to a friend