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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32037 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 32,025 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound canceling!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like you get to listen to all your favorite songs for the first time. Super clear sound. Great for people like me who get easily overstimulated by sounds really blocks out noise. Only con is that after hours of use they can make my ears uncomfortable. My ears might be a tad bit too small but not enough to take away from my music experience!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    MR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to connect and has incredible sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better sounding than the original pro. Incredibly comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound quality and features really the only problem would be battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound is impeccable, case is durable and battery last a very decent time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic earbuds. Use it every day and noise cancellation is the best I have ever used

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great headphones

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These airpods have been a great way to listen to music at the gym without having to worry too much about background noise. I'm able to immerse myself easily in what I'm doing without getting distracted.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love These!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest update to the AirPods are awesome. They automatically lower the volume if you begin a conversation. They work beyond amazing on airplanes where there are crying children. I recommend these to anyone who has an iPhone or Apple products. We had a slight learning curve hooking up 2 pairs to an iPad to watch movies, but once we figured that out no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mild to moderate hearing loss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son who has mild to moderate hearing loss He has needed extra help with his hearing loss issues since birth He teaches and works in community services This purchase has been a great help for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent transparency mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent transparency mode! Found this really helpful while walking in street and listening to music. Works pretty well with Android phone too (can use the sensor on the earbuds to reduce/increase volume, switch to ANC/Transparency mode)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound. Horrible mic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant quality improvement from the first generation of AirPods Pro. Been using these for around a year with no issue, whereas my Gen 1's had problems what felt like monthly. Audio quality is great and the new pinch/slide controls are super easy. Would have been five stars if the microphone quality didn't take a huge plunge from other versions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son and he absolutely loves all things Apple. He seems really impressed with these earbuds. When he uses them when on a call to me the noise canceling is amazing! So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mind blowing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best I ever had, awesome features awesome sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great and well worth the money. Sound canceling is tip of the line

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open-box and It was Amazing Quality!!! Air-Pods are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product had the older model but theses are a lot better and great price match

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great bluetooth headphones to get one sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first AirPods, but I am amazed at the clarity of the sound for their size. Bass is a bit lacking, but I would expect that. They seem to charge fairly quick in the case. They only come with a USB-C charge cable. My charger must be a bit slow as the case takes a while to charge. I got these on sale originally and worth that price, not full list. On major complaint is that I usually use these with my Apple Watch during walk/job/run and they tend to quickly pair to the phone. I have to turn off Bluetooth on the phone to get them to stay paired to the watch.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 2nd generation and I am so glad I did!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carry them everywhere, amazing sound quality and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is very good doesn’t stay in ears

    I would recommend this to a friend