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Customer Ratings & Reviews

$239.00
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The comparable value is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 32043 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 491 Showing 9,801-9,820 of 32,043 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Better that expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these cause my 1st generation Pros started to have issues. Battery life if much improved, sound and noise cancellation is much improved. Bluetooth range seems less but that could be my pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as an upgrade for our teenage daughter for xmas. She said she was blown away by the sound quality compared to her old Apple Ipods. The noise reduction on these new ones are great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Why did I wait so long?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, setup took minutes. The sound quality is excellent and the noise cancellation feature is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Airpod sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's to say they are airpods. Work well good sound and fits well in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great all-around earbuds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for all-around use. The Active Noise Cancellation feature is much improved over the first generation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My new Airpods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my iPhone 12 pro max. Stays in ear and great sound quailty

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Noise cancellation works great. Waterproof tested perfectly. The only downside to these are poor fitting. They don’t fit well and may fall off when moving my head.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, connects well, overall a great pair of earbuds to invest in for the long run

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Apple AirPods Pro review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods Pro - great purchase , easy to connect and use and really good battery backup . Loved the product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. Excellent sound. Just tend to fall out of my ears more than the regular Airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone, works great, loud with many other features as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Sound proof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very comfortable fit non slip and great for my preteen. Long lasting charge

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My favorite accessories

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my next purchase from my favorite store. I love buying here again and again. I recommend these headphones, they make life so much more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for the Value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I have ever owned. They recently broke after 2 years of heavy rough use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product I like the sun quality and it’s fit in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Much needed upgrade over 1st Gen AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ANC seems better than my Beats Studio Pro to me. The sound is great, I love the Adaptive Audio and Conversation Awareness feature. Also cool when you are on a call and watching a video on your phone. Does and excellent job of separating both audio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality earbuds, usually use them for the gym and they work great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on the Airpods Pro #2 are suburb compared to the first Airpods Pro. The noise cancellation is on point and the new cool features addons really set the bar high for this model.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Outstanding Customer Service recognized and apprec

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to bestbuy for this purchase was really one ofnthe best experiences iv3 had. The woman at the register was more than pleasant, she made me feel totally important as a customer. When i made the purchase, I realized i needed to purchase another item. When i came back to the counter, anothe4 person was going to assist me but she stopped them and said "my customer has come back and I take care of my customers". Ive been to multiple bestbuys but this one (located at Pentagon City, VA) is the one I will definitely go back to... even though there are several other locations between where I live (Laurel, MD). Wish i remembered her name because she is a true superstar...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good choice of headphones, awesome noise callelation that helps to enjoy a very good listen Music, ir you talk the volume get down automatically (that´s very helpfull).

    I would recommend this to a friend