Customer Ratings & Reviews

I am an overall Apple fan. I love my AirPods and these are great. I do think the anc could be better.

i use them all the time at work and they are a life saver for someone who gets bored and wants to boost the mood a little with some good music.

Good product works well. Noise cancelling is improved. Occasionally has issues that can easily be resolved. good product.

This retailer, "NextGen Tech," sent me counterfeit airpods. Counterfeit. Imposters. The serial number listed on the package was bogus. Best Buy online blamed me, not this third party retailer. Luckily the store helped me return this bogus product. Beware shoppers - much of what's on Best Buy's website is not from Best Buy, but from these third party merchants. And when there is a problem with these merchants, Best Buy throws up their hands and says they can't help, even though Best Buy is the party that I paid. Don't buy from this merchant, or any other third party merchant that Best Buy has on their website, unless you are certain you can trust them.

My son loves them, and the feature of location and keeping track of them when lost or misplaced.

Best Buy Best Price Ordered it here at best buy couldn’t match the price anywhere.

Is good easy to lose though which kinda sucks otherwise its Good

Absolutely love it. Order was ready less then an hour I love that.

Wont be upgrading for a while. These are great. Haven’t had any issues. They are pretty easy to find too.

After researching several different brands and comparing prices, Best Buy beat them all. I purchased the AirPod Pro 2 Gen. Good product. Geek squad refurbished has my vote!!!!!

by hearing it is good but slightly dropped it would be good especially so that it is not dropped easily

Loveeee no issues. I ordered and picked up the same day. Fast and friendly.

I purchased these headphones on may 29th and gave them as a gift 2 weeks later. They were sealed and new. When connecting them they weren’t connecting correctly and when they did it was static and bad quality. We took them into the geek squad to look at them and they informed us the serial number on the box and on the AirPods match but when you connect them to the device the serial number is different. They guessed someone switched it there or at the factory in Vietnam. Although they can see we were scammed they told us there’s nothing they can do as it’s 6 days outside the return window and we need to call apple. Apple said it has to be brought in and the nearest Apple Store is 2 hours away one way. What a racket, they sell counterfeit headphones as new and original and then refuse to help and do nothing even when they can see and admit that’s what they did. I’ve gone ahead and attached photos of the two serial numbers of what it should be and what it is when connected. I’ve been a Best Buy customer for over 20 years and a card holder since 2011 and am insanely disappointed In them. I’ve never complained or had issues but this is nuts they sell them and don’t help. Best Buy customer no more and card is on the way to the trash. Also the geek squad took my wife’s unlocked phone to the back room out of our sight To check on these headphones. You should never take someone’s unlocked phone to a back room. It should be done in front of you. It’s a big security issue and they were gone with it for like 10 minutes. Just all around bad service by a company we were loyal to and were scammed by.

The Apple AirPods Pro 2 are hands-down the best wireless earbuds I’ve ever owned. Apple has refined nearly every aspect from the first generation, creating an experience that feels both premium and effortless. Sound Quality: The audio is rich, balanced, and crisp across all ranges. The improved Adaptive Audio and Personalized Spatial Audio make every song feel immersive—whether I’m listening to classical, pop, or podcasts. The new H2 chip delivers deeper bass and clearer mids without any distortion, even at higher volumes. Noise Cancellation & Transparency Mode: The Active Noise Cancellation (ANC) is incredibly effective—easily blocking out traffic, plane noise, and background chatter. The Adaptive Transparency Mode is also a game-changer, automatically adjusting to loud sounds around you without losing awareness of your environment. Comfort & Fit: Apple includes multiple ear tip sizes, and the fit is secure yet comfortable for long listening sessions. They’re light enough that I forget I’m wearing them, even during workouts or long flights. Battery Life & Charging: Battery life has noticeably improved—around 6 hours on a single charge, and more than 30 hours with the MagSafe case. The case itself is compact, charges via Lightning, USB-C, MagSafe, or even an Apple Watch charger—super convenient! Smart Features: The Find My integration and built-in speaker on the charging case make locating them so easy. Touch controls for volume adjustment are smooth and intuitive. Pairing and switching between Apple devices are instant, as always. Verdict: The AirPods Pro 2 deliver outstanding sound, world-class noise cancellation, and seamless Apple ecosystem integration. They’re pricey, but worth every penny for the quality and convenience they provide.

I love the AirPods work really well I still have them

To be honest, I really love this product the way in Best Buy customer service work Thank you for the great service thank you Apple too

Awesome product! Gifted this to my sister she was so happy!...loved the product

Best Airpods for portability and price, eartips can be hit or miss though

Very friendly and helpful environment, the product was exactly as advertised, 100% satisfied

The feature it has when there background noise even if it’s a car passing by it lowers my music , also tge ear bud the smallest one still fall out of my ears. The tracking device I like even with the case both will chime even if the pods are separate from the case .