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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32064 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 32,064 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great apple product.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in the ear can wear for hours no problem, great battery life and amazing sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Solid headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, fast charging, good noise cancelation. Solid headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had Samsung buds from having Samsung phones, but these are my first apple airpods and wow are these awesome. The noice canceling is awesome on these things. The adaptive noice canceling is good as well. Spatial Audio works well on these, overall I like these a lot. They sit in the ear a lot better than both the buds I use to have. Had the 1st and 2nd iterations and these AirPod pro2’s have had zero issue with falling out or ear fatigue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for almost 2 years, and it still feels new. Tough quality and multi purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most greatest purchase I made the noise cancellation the adaptive hearing and even the conversation awareness feature has help so much it is good for the gym at home and whatever you need it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Step up from the original Pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the original Pros several years back. The Pro 2s, while similar to the originals definitely add several features i was hoping for. Volume control on either headphone really should have been available all along, but someone dropped the ball. Answering and rejecting calls using motion is super clever. Being able to use them as hearing aids is super useful too. To many features to go on about. Adaptive and transparent functions are cool, but i feel like they need to be more refined. Maybe in a future update the sensitivity can be easier to adjust. All in all, i love then, but wait for the occasional sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First experience with Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first purchase from Best Buy since I arrived in the U.S. The item came in perfect condition and the delivery was very fast. I really liked the promotion because I got it at a reduced price. Overall, I’m very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Silence is golden, and the case is smarter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation on these is mind-blowing; it blocks out almost everything, which is perfect for my commute. The new "Adaptive Audio" is great because I don't have to take them out to hear someone talking to me; it just adjusts automatically. I also love the speaker on the charging case; finding it with "Find My" when it slips into the couch cushions is a life-saver.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sound. Easy fit in ears good feels like your in the theater by yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great giftgreat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect and the noise cancelation is excellent. My son never hears me lol

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Noise cancellation works greqt

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation works great & clarity of music. Charge is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Best ones to date

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best air pods yet! They fit so well with the smaller ear pieces. I have small ears so the previous air pods were too big and hurt my ears. I have not used the hearing aid feature yet I do plan it, that was the reason i purchased these

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love These

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually trying to get different brand of earbuds other than AirPods, because my previous AirPods only had a size small rubber earpiece, & I have small ear holes, when I go to the gym to work out, they always fall out, so I didn’t wanna get AirPods again. However I decided to give these a try only because they finally are offering an XS size rubber earpiece. That was definitely a game changer for me! The XS fit so much better! With the size extra small they never fall out now. So now I’m back to loving my AirPods again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Opened my eyes and ears to some great technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never wanted ear buds before because I didn’t want to be sonically isolated from my immediate surroundings. This product absolutely resolves that concern by optionally reacting to ambient sounds and passing them through, reducing the source (music, etc) volume automatically. Now, if someone asks me a question while I’m listening to my phone, I can choose to answer or I can pretend not to hear them - my choice. Seriously, the sound quality of these earbuds is excellent. Using them with noise-canceling engaged provides an excellent listening experience. Great highs, bass and everything in between. As an unexpected bonus, the hearing aid function really helps overcome some mild hearing loss I didn’t even realize I had. I sometimes didn’t quite catch dialogue from the TV, but these buds add the clarity I used to miss. Overall, I am extremely happy with the quality and functionality of these earbuds and I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Air Pod Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and battery life. I would buy this product every time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fit and features are exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, with several options. Excellent sound and the hearing aid feature is a great addition, the hearing test is almost the same as the result from my audiologist. I use the pass through and adaptive options, helps with my hearing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for wife… easily adjusted for ears! Typical Apple quality!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very nice, and with the different modes to still hear everything but still be listening to music makes these headphones better than pretty much anything else. The different size ear tips help you find the perfect fill to block the most noise. Easily the best headphones you can get.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are incredible. They serve their purpose perfectly, the sound quality is amazing and they fit my ears nicely. The rubber that can be changed is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Airpods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable, have great audio, great features and they charge very fast. You can easily connect them to windows pcs, use them for video games if you want, the microphone quality is pretty good and the noise canceling feature is great.

    I would recommend this to a friend