Customer Ratings & Reviews

I got a pair from BestBuy, the ANC was not working. I returned that and got a new pair. Same issue! Then I went directly to apple for diagnossiss. And guess what they said, they are fake !!! I am attaching the report from apple. Apple said, "Could tell by discoloration, case is too wide, hinge is too lose, gap in case, indicator light is not the correct color, and the case makes an unknown ding sound when plugged in and opened." BestBuy did refund me but, I had too visit the store three times. And for a brand like BestBuy, this is very disappointing. I will be avoiding BestBuy from now on. You should too. Not worrth the hassel. A google search shows that this has been going for a long time. May be they just don't care.

A great item, its functionality is great. I RECOMMEND IT

I love this EarPods, they are lightweight, and splendid just what I was looking for.

Very good price and fast delivery no problems you should definitely buy from Best Buy

Good with only apple devices. Couldn’t connect to my desktop system and my windows laptop. But its good to have this for the reason that i could track them if i lose them anywhere.

Excellent AirPods, these just what I wanted all along

Love these airpods only down side is they are easy to lose

I enjoy them way more than I thought I would. Definitely recommend getting a pair

That is an amazing airpods, I really love so much any moment

Straight forward and i got in and out pretty fast when I did my order pick up

Really good deal and a lot better than purchasing directly from the Apple Store.

This is my second AirPod pro and I am loving it. Better features.

So far so good don’t have no problems with the airpods

They are super easy to use and work very well, I enjoy them!

Nice, fit. But does not connect to my laptop so had to buy another pair.

Awesome AirPods love every feature on them way worth it!

These airpods were very nice and convenient, Still use them too this day.

The product was great!!! Timely delivered, well packaged and in good condition.

I ordered Apple AirPods from BestBuy on June 11 as a birthday gift, with delivery promised by June 13. The money was supposed to be charged AFTER I got my package — guess what? The AirPods never showed up, but the money was immediately taken from my account. I called customer service multiple times — no real help, just endless calls and an automated email telling me to “wait until June 26” and then I could maybe request a refund if the package didn’t magically appear. Well, June 27 came. No AirPods. No money back. Nothing. I had to waste my time going to a BestBuy store in person — they looked up my order, shrugged, and told me the order was cancelled. But they still had my money! The best answer they could give me? “Wait until August 26 to get your refund.” So let’s sum this up: No product. Money gone for months. Zero accountability. Useless, careless customer service. I ended up disputing the charge with my bank because BestBuy clearly didn’t care. Never again. If you want to lose money, time, and your mind — order online from BestBuy. If not, STAY AWAY.

great , my husband is a truck driver and these are amazing