Customer Ratings & Reviews

These are the only pictures I took. This is the representative who handled it over phone and shipped a replacement he stated for us to send in the Walmart  one we received which shows ot was received by you guys already showing proof of the item we got which was NOT best buy airpods and we clearly know Best Buy does not have Walmart  merchandise. I've talked to 3 representatives over phone since after him because kept saying it was preparing for pickup at a Highland store because I feared this would happen again so requested for it to be picked up by ME. Now I have paid for some airpords  we never got instead were stolen or switched during shipping them. These are a Christmas  gift for our daughter. I understand  and realize the reason for an investigation  but we have done everything  we were asked to do in order to receive our airpods for our daughter before c and we still have NO airpods but paid for these. Please please something  has to be done this is stressful  and very upset as we have purchased other items for our kids for Christmas  from best buy and we receeived those items through delivery ordered airpods and this happens.

Excellent Condition! Excellent service, thats all I can say with bestbuy

The Apple AirPods Pro are a premium pair of true wireless earbuds that offer a blend of high-quality audio, effective noise cancellation, and seamless integration with Apple’s ecosystem. Design and Comfort: Featuring a sleek, glossy white design, the AirPods Pro come with three sizes of silicone ear tips, ensuring a secure and comfortable fit for various ear shapes. This in-ear design not only enhances comfort but also contributes to improved sound quality and noise isolation compared to the standard AirPods. Additionally, the earbuds have an IPX4 rating, making them resistant to splashes and sweat, suitable for workouts and light rain.  Sound Quality: The AirPods Pro deliver a balanced audio experience with rich bass and clear highs. Whether you’re listening to bass-heavy tracks or orchestral pieces, the earbuds provide a satisfying and immersive sound profile. Adaptive EQ technology automatically tunes the music to the shape of your ear, enhancing the listening experience.  Noise Cancellation and Transparency: One of the standout features is the Active Noise Cancellation (ANC), which effectively reduces ambient noise, making them ideal for commuting or focusing in noisy environments. The Transparency mode allows external sounds to pass through, enabling awareness of your surroundings without removing the earbuds. This feature is particularly useful for conversations or when you need to be alert to your environment.  Controls and Connectivity: The force sensor on the stem of each earbud provides intuitive controls for music playback, calls, and switching between ANC and Transparency modes. Hands-free access to Siri is also available, allowing for voice control. The H1 chip ensures a stable and seamless connection with Apple devices, facilitating quick pairing and device switching.  Battery Life: The AirPods Pro offer up to 4.5 hours of listening time on a single charge with ANC enabled, and more than 24 hours of total listening time with the wireless charging case. The case supports Qi-certified chargers and provides fast charging capabilities. Pros: • Effective Active Noise Cancellation  • Comfortable and secure fit • High-quality sound with Adaptive EQ  • Seamless integration with Apple devices • Sweat and water-resistant design Cons: • Premium price point • Battery life could be longer • Limited customization options for sound preferences Verdict: The Apple AirPods Pro are a top-tier choice for those seeking high-quality true wireless earbuds with excellent noise cancellation and seamless integration with Apple devices. While they come at a premium price, their performance and features justify the investment for users within the Apple ecosystem.

Unfortunately, the product packaging was not in good condition when it was delivered.

As an avid music enthusiast and tech aficionado, I recently had the opportunity to test out the highly anticipated Apple AirPods Pro 2. Here's my in-depth review: Design & Comfort: The AirPods Pro 2 maintain the sleek, minimalist design of their predecessors, with a slightly refined shape for improved fit and comfort. The silicone ear tips provide a snug and customizable fit, ensuring a secure seal for immersive sound and active noise cancellation. Sound Quality: Apple has once again delivered exceptional audio quality with the AirPods Pro 2. The dynamic range is impressive, offering crisp highs, rich mids, and deep, punchy bass. Whether I'm listening to my favorite tunes or taking calls, the sound is clear and balanced, elevating my overall listening experience. Active Noise Cancellation (ANC): One of the standout features of the AirPods Pro 2 is their advanced ANC technology. With the ability to block out external noise, I can enjoy my music or focus on tasks without any distractions. Whether I'm commuting, working in a busy café, or simply trying to unwind at home, the ANC feature helps create a more immersive and enjoyable audio experience. Transparency Mode: The Transparency Mode is a welcome addition, allowing me to stay aware of my surroundings while still enjoying my music or podcasts. Whether I need to hear announcements at the airport or have a quick conversation without removing my earbuds, the feature works seamlessly, providing clear and natural sound transparency. Battery Life & Connectivity: The AirPods Pro 2 offer impressive battery life, providing several hours of continuous playback on a single charge. The wireless charging case ensures convenient and hassle-free charging, whether I'm at home or on the go. Additionally, the seamless connectivity with Apple devices makes pairing and switching between devices effortless, enhancing the overall user experience. Conclusion: In conclusion, the Apple AirPods Pro 2 deliver an exceptional audio experience with their sleek design, customizable fit, and advanced features such as active noise cancellation and transparency mode. Whether you're a music lover, frequent traveler, or professional on-the-go, these earbuds are sure to impress with their superior sound quality and intuitive functionality. Highly recommended for anyone in search of premium wireless earbuds.

Was looking for a AirPods that were on sale and here I found them

The product is excellent, I just had a problem with late delivery

best in the market but the charging port changing from previous generation is forcing us to maintain multiple charging cables.

I purchased two pairs of AirPods pro 2 but the second pair arrive defective with static in the right ear pod.

Amazing I love them ! Work perfectly wether you are rising one or both at the same time

Need bigger earplugs for my ears, because the biggest one keeps slipping out my ear

Not giving the Airpods Pro a bad review, just the extremely bad purchase experience at Best Buy in Nampa, ID. Had set up the purchase online with a $45 trade-in for the original Airpods Pro. When I arrived at the store for pickup, the service person would not honor the trade-in, said he would go $29 max for the original Airpod Pros. He was very unprofessional, pawing over the trade-in items and stating their value wasn't worth $45, making imaginary claims of scratches on the case, which had been in an "Armored" protective case since day of purchase. Recommend anyone wanting to do business with Best Buy in the Treasure Valley area to head to over to Boise, ID

Item was fake. I bought two airpods but When i opened the other box, the sticker was tampered and the airpods has no protective plastic cover, no charger and there was even hair! I tried to return the same day that I receive the package, but bestbuy didnt accept it and told me to start a return process through mail, which I did. Now, i got an email that they will return the item to me because it doesnt have the serial number. The same reason why I am returning the item to best buy because there is no way that I will pay for something like this! Do something about it!

I like it but I think it’s a little big for my ears:)

Product looked brand new, no issues. Delivered on time

I bought these to accommodate my documented hearing loss and these were unable to quantify my hearing loss in order to assist with the loss. My hearing loss may be too much for the system.

7.05 out of 10 but nothing in life is perfect feature are exactly

The AirPods Pro 2 with USB-C are a testament to Apple’s ability to refine their hardware while addressing practical user needs. As someone who values cutting-edge technology and nuanced improvements, I found these earbuds to be an impressive step forward. Design and Comfort: The design remains familiar yet iconic, with subtle refinements that enhance usability. The earbuds are lightweight and comfortable for extended wear, a must for those who often multitask between gaming, calls, and exploration of music or podcasts. The snug fit ensures effective noise isolation, which complements the active noise cancellation (ANC) perfectly. Audio Performance: Sound quality is where the AirPods Pro 2 shine. The improved H2 chip delivers an immersive auditory experience, offering richer bass, crisp mids, and detailed highs. Spatial Audio, when paired with head tracking, creates a concert-like environment, ideal for gaming or indulging in cinematic scores. Adaptive EQ tailors the sound profile seamlessly, ensuring the audio resonates beautifully across genres. Noise Cancellation and Transparency Mode: The ANC is stellar, significantly outperforming the first-generation AirPods Pro. It’s incredibly effective in blocking out ambient noise, whether in a bustling cafe or during a walk outdoors. Transparency Mode, on the other hand, is impressively natural. It feels as if you’re not wearing earbuds at all, making conversations and awareness of your surroundings effortless. Connectivity and USB-C: The transition to USB-C is a welcome addition, simplifying charging for those already using modern devices. It reflects Apple’s move toward universal standards, something I appreciate as an advocate for streamlined tech ecosystems. Pairing remains instantaneous with Apple devices, though the buds retain solid connectivity across non-Apple platforms. Battery Life: Battery life is reliable, offering around 6 hours of listening time per charge and up to 30 hours with the case. The USB-C charging makes quick top-ups convenient, and the case’s compatibility with MagSafe and Qi wireless charging provides flexibility. Value for Money: While the AirPods Pro 2 are premium in price, the features and performance justify the cost. For someone who appreciates cutting-edge audio technology and a seamless ecosystem, these earbuds are a worthwhile investment. Verdict: The AirPods Pro 2 with USB-C strike a balance between innovation and refinement. They’re not just an upgrade; they’re a statement of Apple’s commitment to enhancing the user experience in meaningful ways. For anyone immersed in the tech world, these earbuds are a near-perfect choice.

Great headphones for my new iPhone. First time apple user

The fit isn’t that great for me I tried all the fittings and it still falls out my ear and sometimes disconnects mid conversation. Then they don’t stay charged long for as much as they cost. I don’t get 6 hours out of a charge.