Customer Ratings & Reviews

Ordered from BestBuy, received an opened box with defective airpods. No sound during calls! Feels like a returned product was resold. Contacted customer service, but they neither refunded my money nor sent a replacement. Terrible experience! WOULD NOT RECOMMEND.

The AirPods Pro 2 are easily the best wireless earbuds I’ve ever owned. The sound quality is crisp, detailed, and well-balanced with impressive bass and clear vocals. The Active Noise Cancellation works incredibly well, blocking out even loud traffic or chatter, while the Transparency mode feels completely natural. Battery life is great — lasts through a full day of mixed use, and the case charges quickly. The new hearing aid and adaptive audio features are surprisingly useful and make a real difference. Connectivity is flawless with instant pairing and switching between my iPhone and MacBook. As always, Best Buy’s service was excellent — fast delivery, secure packaging, and overall a smooth shopping experience. Highly recommend these!

I’ve been using my Air Buds for a few weeks now, and I have to say—I’m genuinely impressed. For such a compact and affordable pair of wireless earbuds, they deliver way above expectations. Sound Quality: The sound is crisp and clear, with just the right amount of bass. Whether I’m listening to music, taking calls, or watching videos, the audio is full and well-balanced. Vocals sound great, and the bass doesn’t overpower the rest of the mix like it does with some cheaper earbuds. Battery Life: The battery life is fantastic. I easily get 4–6 hours of continuous playtime, and the case holds multiple charges, so I don’t need to worry about running out of power during the day. Perfect for commuting, workouts, or just long days out. Easy to Use: Pairing was instant—literally opened the case, and my phone recognized them right away. They reconnect super fast every time I use them. Touch controls are responsive and intuitive, letting me pause music, skip tracks, or answer calls without needing my phone. Call Quality: I was surprised at how clear my voice sounds during phone calls. Even outside, with wind and traffic noise, the built-in mic handled everything well. Friends and coworkers say I sound clear every time. Comfort + Design: They fit snugly in my ears and stay put—even during workouts or walks. Super lightweight and comfortable, I often forget I’m wearing them. Plus, the sleek, minimalist design looks great.

Not sure why noice cancellation doesn’t work Other wise works great

Instead of receiving my air pod pro 2s i got an opened box with skill candy headphones in them… now they arent even shipping me my item. Whats happened to you best buy?

The AirPods 2 with Active Noise Cancellation are still a solid pick, especially if you want Apple quality without going all-in on the Pro version. The sound is clean and balanced, great for music, TikTok, and calls, and the noise cancelling helps block out stuff like traffic or chatter at school. They’re super easy to connect to iPhones and switch between Apple devices. Comfort is a win since they’re lightweight and easy to wear for hours. Battery life is decent, though not amazing, and newer models exist—but they’re still reliable and convenient for everyday use.

I’ve been using the Apple AirPods Pro 2 for a few months now, and they’ve quickly become my go-to for everything—from work calls to gym sessions and even flights. Apple really stepped things up with this second generation. The sound quality is impressive—clear highs, rich mids, and strong bass without being overpowering. What really stands out is the active noise cancellation. Whether I’m in a noisy workspace or on a plane, it cuts out background noise effectively and helps me stay focused. The transparency mode is equally impressive when I need to stay aware of my surroundings without taking them out. The fit is secure and comfortable—even during long listening sessions or workouts. I appreciate the multiple ear tip sizes, which helped me find a perfect seal. The new touch controls on the stems for volume adjustment are a small but very useful upgrade. Battery life has been solid—I easily get through the day with moderate to heavy use. The MagSafe charging case with Precision Finding and a built-in speaker is also a thoughtful touch, especially for someone like me who occasionally misplaces small items. From an engineering perspective, I’m genuinely impressed with how Apple has integrated so much tech into such a compact, durable product. Seamless connectivity with my Apple devices is just icing on the cake. If you’re looking for premium earbuds that deliver excellent sound, top-tier noise canceling, and a smooth user experience, the AirPods Pro 2 are absolutely worth it.

They sent me Airpods 4 is that the same thing? I am very confused

no matter what i try i can not get them to stay in my ear.. does not fit no matter what size cant answer other ? as i cant get hem to fit

I recently purchased the Apple AirPods Pro, and I've been extremely impressed with their performance. The sound quality is exceptional, with rich bass and crisp, clear highs. The active noise cancellation feature is a game-changer, as it effectively blocks out ambient noise, allowing me to fully immerse myself in my music or podcasts. The design is sleek and comfortable, and I appreciate the customizable fit provided by the multiple ear tip options. The transparency mode is also very useful, allowing me to easily hear my surroundings when needed. The battery life is impressive, and the wireless charging case is a convenient addition. The seamless integration with my Apple devices is a huge plus, and I love the hands-free Siri feature. The setup process was quick and effortless, and the overall user experience has been fantastic. While the AirPods Pro are on the higher end of the price spectrum, I believe they are worth the investment for anyone looking for top-notch wireless earbuds. I highly recommend the Apple AirPods Pro to anyone in the market for high-quality, feature-rich earbuds.

The AirPods Pro (2nd generation) are easily some of the best wireless earbuds available today. The sound quality is rich, balanced, and immersive, making music, movies, and calls sound incredibly clear. Active Noise Cancellation is outstanding and blocks background noise extremely well, while Adaptive Transparency lets you stay aware of your surroundings without removing the earbuds. Everything feels smart and seamless. One of the standout features is the new hearing health functionality. With a compatible iPhone, you can take a quick hearing test and use the earbuds as a personalized hearing aid for mild to moderate hearing loss, enhancing voices and everyday sounds in real time. Battery life is excellent, the fit is comfortable for long listening sessions, and the charging case with Find My support makes them easy to locate if lost. Overall, they deliver a premium, polished experience that works perfectly within the Apple ecosystem.

The AirPods Pro 2 are hands down the best earbuds I’ve ever used. The sound quality is rich and well-balanced, and the Spatial Audio truly elevates the listening experience, especially for movies and games. Active Noise Cancellation is outstanding—it blocks out city noise and airplane engines effortlessly, and Transparency Mode feels natural and intuitive. One standout feature is the hearing assistance—Conversation Boost really helps my dad follow conversations in noisy settings without needing a dedicated hearing device. It’s thoughtful and works surprisingly well. The earbuds are super comfortable even during long wear, and the new USB-C charging case with Find My support is a great upgrade. Battery life is solid and gets me through a full day. Only minor downside: the touch controls can be a little sensitive at times, especially when adjusting the volume or removing them quickly. But it’s a small issue in an otherwise flawless package. If you're considering these, don’t hesitate—they’re worth every penny for the convenience, comfort, and cutting-edge features.

Really disappointed. They were supposedly new, but they didn’t seem like it. They looked used and dirty, and made a strange sound after a while, so I returned them.

Apple EarPods may not be the newest kid on the block, but they continue to impress with their clean design and reliable performance. The fit is comfortable for most ear shapes, and the lightweight design makes them ideal for long use, whether you’re on calls, listening to music, or watching videos. Sound quality is well-balanced with decent clarity in vocals and treble. Bass isn’t overly punchy, but it’s present enough to enjoy casual music. Where the EarPods really shine is in their microphone quality—clear and consistent, making them a solid choice for video calls or voice memos. They connect easily with Apple devices, and the in-line controls are intuitive, letting you adjust volume, play/pause, or skip tracks with ease. The wired connection means zero latency and no charging headaches, which some users still prefer over wireless options. Pros: • Comfortable and lightweight • Great mic quality • Reliable wired connection • Seamless integration with Apple devices Cons: • No noise isolation • Lacks deep bass • Wired format may feel outdated for some

I'm impressed. The design is sleek, and the silicone ear tips in different sizes provide a comfortable and secure fit. The Active Noise Cancellation (ANC) is a game-changer. It effectively cancels out background noise, allowing me to fully immerse myself in my music. The Transparency mode is also handy when I need to hear my surroundings without taking the earbuds out. The sound quality is excellent, with rich bass, clear mids, and crisp highs. The adaptive EQ that adjusts the sound to the shape of my ear is a nice touch. Pairing with my Apple devices was effortless, and the connection is always stable. Siri integration and touch controls make it easy to use. Battery life is solid, giving me around 4.5 hours of listening time with ANC on, and the charging case offers multiple additional charges. A quick 5-minute charge provides about

Best Buy has what they call a Price Match Guarantee. It is not a price match or a guarantee. They should name it “this price, because we feel like it!” They won’t price match outside of Best Buy during a time restriction, and they will only price match one item in your order.

Been having connectivity problems with them now and dont like that

The Apple AirPods Pro (2nd Generation) take everything great about the original Pro model and refine it with improved noise cancellation, better battery life, and enhanced audio quality. With a comfortable fit and seamless Apple ecosystem integration, these are among the best wireless earbuds on the market. Pros: ✅ Outstanding Noise Cancellation – Apple’s Adaptive Active Noise Cancellation (ANC) blocks out even more background noise, making them great for travel and noisy environments. ✅ Exceptional Sound Quality – Upgraded H2 chip delivers clearer, more detailed audio with deeper bass and crisp highs. ✅ Transparency Mode 2.0 – “Adaptive Transparency” reduces loud environmental noises (like sirens) while keeping important sounds audible. ✅ Improved Fit & Comfort – Comes with four ear tip sizes (XS, S, M, L) for a more customized fit. ✅ Longer Battery Life – Up to 6 hours of listening time per charge (compared to 4.5 hours on the previous model) and 30 hours with the case. ✅ Find My & Speaker on the Case – The charging case now has a built-in speaker for alerts and Precision Finding with Apple’s Find My app. ✅ Multiple Charging Options – Charge via USB-C, MagSafe, or Apple Watch charger for more flexibility. ✅ Seamless Apple Integration – Instant pairing, automatic switching between Apple devices, and Spatial Audio with dynamic head tracking for an immersive experience. Cons: ❌ Still Expensive – At a premium price, they may not be the best value for budget-conscious buyers. ❌ Limited Customization – No manual equalizer settings in iOS for fine-tuning audio. ❌ Apple-Only Features – Works best within the Apple ecosystem; Android users will miss out on many features. Who Should Buy It? The AirPods Pro (2nd Gen) are perfect for Apple users who want top-tier noise cancellation, great sound quality, and seamless device integration. Whether you’re commuting, working, or just enjoying music, these earbuds provide an elite listening experience.

The AirPods Pro 2, Apple's second-generation true wireless earbuds, build upon the success of their predecessor. They are designed to provide enhanced sound quality, improved noise cancellation, and a better overall user experience, particularly for Apple device users. #### Key Features 1. **Active Noise Cancellation (ANC)**: The AirPods Pro 2 offer impressive ANC technology, effectively reducing background noise for a more immersive listening experience. 2. **Transparency Mode**: This feature allows users to hear ambient noise while still enjoying music, making it ideal for outdoor use. 3. **Spatial Audio**: With support for spatial audio, users can experience surround sound effects, enhancing the listening experience for movies and music. 4. **Improved Battery Life**: The battery life is extended compared to the previous version, offering up to 6 hours of listening time with ANC enabled, and up to 30 hours with the charging case. 5. **Touch Control**: The new improved touch controls on the stem allow for easy adjustments to volume and playback without needing to reach for the device. #### Performance - **Sound Quality**: Users commend the clear and balanced sound profile, with rich bass performance and detailed mids and highs. - **Noise Cancellation**: The ANC feature is highly effective, blocking out most external sounds, making them ideal for commuting or crowded spaces. - **Comfort**: The updated design and various ear tip sizes ensure a snug fit for different ear shapes, providing passive noise isolation alongside ANC. #### Pros - Superior noise cancellation capabilities. - Excellent sound quality with spatial audio support. - Longer battery life compared to the first generation. - Easy integration with Apple devices. #### Cons - **Price Point**: They come at a premium compared to other earbuds on the market. - **Limited Android Features**: While usable with Android devices, some features are exclusive to iOS, which may limit functionality for non-Apple users. - **Bulkier Design**: Some users might find them slightly bulkier than other true wireless earbuds. #### Conclusion The AirPods Pro 2 are a top choice for Apple users seeking premium true wireless earbuds. With outstanding sound quality, effective noise cancellation, and impressive battery life, they cater well to audiophiles and casual listeners alike. While they may be on the pricier side, the enhanced features and overall performance make them a worthwhile investment, particularly for those embedded in the Apple ecosystem.

I’ve been using the new AirPods Pro 2 for a few weeks now, and they’re easily one of the most impressive upgrades Apple has made. Sound & Noise Cancellation: The audio quality is incredibly balanced — deep bass, clear vocals, and crisp highs. The Active Noise Cancellation (ANC) is powerful enough to mute engine noise or busy surroundings. The Adaptive Transparency mode lets in just the right amount of ambient sound when needed. Hearing Aid Feature: The new Hearing Aid/Conversation Boost feature actually works! It amplifies nearby voices and reduces background noise — perfect for conversations in crowded places. It’s surprisingly natural and comfortable to use for long periods. Comfort & Fit: The silicone tips fit securely and seal well. They stay in place even during long walks or workouts, and I barely feel them in my ears. Battery & Charging: Battery life averages 5–6 hours per charge (with ANC on) and around 30 hours total with the MagSafe case. Charging is fast and convenient — both wireless and USB-C options work great. Connectivity & Extras: Seamless pairing with iPhone, Mac, and iPad. Switching devices feels instant. The Find My integration and case speaker are small touches that really help if you misplace them.