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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31207 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 31,207 reviews
  • Rated 1 out of 5 stars

    One of buds is broken

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One bud is actually damaged, it is running out of battery while another bud is around 80%, I just used it for two weeks and can not refund it now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect blend of comfort, sound quality and more..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro offer a compelling blend of comfort, sound quality, and convenience. Their active noise cancellation is top-notch, making them ideal for noisy environments. The Transparency mode is a standout feature, allowing users to hear their surroundings without removing the earbuds. The design is sleek and the fit is customizable with different ear tip sizes. However, the battery life could be better, especially compared to some competitors. Overall, the AirPods Pro deliver an excellent experience for Apple ecosystem users looking for wireless earbuds with advanced features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    A Seamless Sonic Experience: Apple AirPods Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Apple AirPods Pro (2nd Gen) in the elegant White color, and I must say, the experience has been nothing short of exceptional. As an avid user of Apple products, my expectations were high, and these AirPods Pro surpassed them in every aspect. Sound Quality: The audio quality is simply outstanding. The dynamic range, clarity, and depth of sound are unparalleled. The active noise cancellation is a game-changer, immersing me in my music or podcasts while effectively blocking out external noise. Whether I'm on a crowded subway or working in a bustling coffee shop, the AirPods Pro create a cocoon of audio bliss. Comfort and Design: The fit is snug and comfortable, thanks to the customizable ear tips. I appreciate that Apple includes multiple sizes to ensure a perfect fit for everyone. The compact and stylish design of the earbuds is complemented by the sleek MagSafe Case. It not only provides a secure and convenient way to store the AirPods but also adds a touch of sophistication. MagSafe Convenience: The integration of MagSafe technology in the case is a genius move. The magnetic alignment is satisfyingly precise, ensuring the AirPods stay in place and charge effortlessly every time I put them back in the case. It's a small detail, but it makes a significant difference in the overall user experience. Battery Life: The battery life is impressive, offering hours of use on a single charge. The MagSafe Case extends the usability even further, providing a quick and convenient way to charge on the go. The seamless integration with the rest of my Apple ecosystem, from my iPhone to my MacBook, is a testament to Apple's commitment to a cohesive user experience. Ease of Use: Pairing and connectivity are seamless, thanks to the H1 chip. The AirPods Pro automatically connect to my devices when I open the case, and the controls are intuitive. Siri integration allows for hands-free operation, adding an extra layer of convenience. In conclusion, the Apple AirPods Pro (2nd Gen) with MagSafe Case in White exemplify the epitome of wireless earbud technology. The combination of stellar sound quality, comfort, MagSafe convenience, and seamless integration into the Apple ecosystem makes these earbuds a must-have for anyone seeking a premium audio experience. While the price point is higher, the value and performance justify the investment. I wholeheartedly recommend the AirPods Pro to anyone in search of top-notch wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great sound and outside noise reduction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy my new ear buds. They are comfortable and have different sizes of the rubber tips to select from to give you a customized fit. Sound quality is great and the surrounding noise reduction is greatly appreciated since that was my main reason for purchasing. The battery life so far has been really good. They pair up easily to my iPhone and iPad. Happy with these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    New Apple Airpods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of AirPods but I had the original ones without noise cancellation The noise cancellation works great and the sound is crystal clear. I love them. They come with 4 different sized ear peices so you get the best fit for you. These are a big step up from my original pair that I had and used for years. I am looking forward to having these for years to come also. The charge lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro - A Revolution in Wireless Audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple's AirPods Pro have set a new standard for true wireless earbuds, seamlessly combining cutting-edge technology with the iconic design and user-friendly experience we've come to expect from Apple products. After spending time with the AirPods Pro, it's clear they are a significant leap forward in the world of wireless audio. Design and Comfort: The AirPods Pro feature a compact, in-ear design that is not only discreet but also incredibly comfortable. The inclusion of three different sizes of silicone ear tips ensures a secure fit for various ear shapes, providing not only comfort but also an effective seal for immersive sound and active noise cancellation. Audio Quality: Despite their small size, the AirPods Pro deliver impressive audio quality. The custom-designed drivers produce clear and balanced sound, covering a wide range of frequencies. Bass is punchy, mids are crisp, and highs are detailed, offering a delightful listening experience across various genres. The Adaptive EQ feature further enhances the audio quality by automatically tuning the sound to the shape of the user's ear. Active Noise Cancellation (ANC): One of the standout features of the AirPods Pro is their industry-leading Active Noise Cancellation. The technology effectively blocks out external sounds, immersing the user in their music or podcasts. Whether in a noisy commute or a bustling coffee shop, the ANC adapts in real-time, creating a serene listening environment. Transparency Mode: The Transparency Mode is a thoughtful addition, allowing users to stay aware of their surroundings without removing the earbuds. This is especially handy for situations where being cognizant of ambient sounds is essential, such as during a conversation or while walking on busy streets. Controls and Siri Integration: The force-sensitive controls on the stem of each earbud make it easy to play/pause music, skip tracks, and answer calls with a simple touch. Siri integration adds another layer of convenience, enabling hands-free control for various tasks using voice commands. Sweat and Water Resistance: The AirPods Pro are rated IPX4 for sweat and water resistance, making them suitable for workouts and outdoor activities. This durability, combined with their secure fit, ensures they stay in place even during more strenuous activities. Battery Life: While the battery life of around 4.5 to 5 hours per charge may not lead the industry, the included wireless charging case provides multiple additional charges, extending the total listening time to a more than satisfactory level. Conclusion: The Apple AirPods Pro deliver an unparalleled wireless audio experience, seamlessly blending comfort, functionality, and sound quality. With features like Active Noise Cancellation, Transparency Mode, and Siri integration, they cater to the needs of both audiophiles and everyday users. While they come with a premium price tag, the AirPods Pro justify the investment with their exceptional performance and integration into the Apple ecosystem, making them a top choice for those seeking a high-quality, hassle-free audio solution.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the AirPods Pro (2nd generation) and I couldn’t be happier. The sound quality is outstanding – crisp highs, rich mids, and surprisingly powerful bass for such small earbuds. The active noise cancellation is even better than the original, blocking out most background noise whether I’m at the gym, commuting, or just relaxing at home. The fit is super comfortable thanks to the different ear tip sizes, and they stay in place even during long runs. Transparency mode feels incredibly natural, almost like I’m not wearing them. Also, the case with the built-in speaker and Find My support is a great addition. Battery life is solid too – I easily get 5-6 hours on a single charge with ANC on, and the case provides several extra charges. Overall, if you’re looking for premium earbuds with top-notch performance and comfort, the AirPods Pro 2 are absolutely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    These AirPods Pro 2 are on another level!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if I really needed an upgrade, but wow — the AirPods Pro 2 blew me away. The sound is super clean, the bass hits just right, and the noise cancelling is way better than I expected. I can actually focus in noisy places now, which is a game-changer for work and travel. And when I switch to Transparency Mode, it feels like I’m not even wearing earbuds. Wild. One of the coolest surprises? The hearing boost feature. It subtly amplifies voices and makes conversations clearer, especially in loud spots. It’s like having a little audio assistant in your ear. They’re also really comfortable, and the new case with the speaker + Find My support is such a smart update. Battery life holds up all day for me too. Honestly, they’re not cheap — but for everything they do, I think they’re totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Pro 2: The Pinnacle of True Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro 2 are more than an upgrade—they are a revelation in wireless sound technology. With each generation, Apple refines what it means to listen on the go, and this time, the experience is nothing short of transformative. Sound Quality: From the moment you pop them in, you’ll notice a strikingly natural and balanced sound signature. The bass is present and punchy, mids are rich, and highs sparkle without harshness. Whether you’re sinking into a spatial audio concert or catching every detail of a FaceTime call, the AirPods Pro 2 shine. The Adaptive EQ and H2 chip mean the sound profile adjusts to your ears perfectly every time—music sounds alive, voices are crystal clear, and immersion is complete. Noise Cancellation: Apple’s active noise cancellation is world-class. On a busy city street or a crowded subway, all distractions gently fade into silence. With a tap, Transparency Mode lets in the world again, keeping you safe and aware. In practical tests, these buds outpaced most competitors, even challenging over-ear headphones. It’s that impressive. Design and Comfort: The iconic white finish, compact MagSafe case, and customizable silicone ear tips (now with five sizes) guarantee comfort for every ear. They’re sweat, water, and dust resistant, ready for the gym or daily adventure. The fit is snug yet gentle—even after hours of listening, there’s no discomfort. Features & Integration: Up to 8 hours of playtime per charge (with ANC on), 30+ hours total with the case Seamless Apple ecosystem pairing and Find My support New FDA-cleared hearing aid and hearing protection features—groundbreaking accessibility! Touch controls, hands-free Siri, and heart rate sensing for workouts

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve had the AirPods Pro Second Generation since launch and wanted to share my thoughts about them after over 2 years of daily use. I upgraded from the 1st Generation AirPods Pro, which I also had since they launched, and liked them a lot. And before that, I had the original AirPods, which I also loved. So I think it’s safe to say I’m well-credentialed in my knowledge of AirPods and their use in everyday life. I’m going to break down this review into sections: Design, Sound Quality, Active Noise Cancellation (ANC) and Transparency mode, battery life, experience using iOS 18 and the new features it brings to AirPods, noticeable upgrades from my first-gen AirPods Pro, whether it’s worth upgrading to from a previous pair of AirPods, whether you should choose AirPods Pro or the new AirPods 4 with ANC, and Final Thoughts. Feel free to not read all of it or skip around. I’m mainly writing this because it’s interesting to me, and hopefully, some of you in this sub will find it interesting as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t know I’m not sure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda muffle sounding and yes they can fall out of your ears which has happened to me. They come with different head sizes for the earpieces so that’s OK I’m trying to fall in love with these but I haven’t fallen in love with them yet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Top Standard ear buds!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my AirPods Pro Gen 1 for a while, and they were absolutely amazing—until I lost the left ear bud. I tried and picked up a pair of google earbuds, but after a short time, I quickly remembered why AirPods are the standard. I returned the google buds and grabbed the Gen 2s, and I couldn’t be happier! These earbuds are incredible. The setup is super user-friendly, and they fit perfectly, comfortable fit that stays in place even during workouts. The audio quality is top-notch. The noise cancellation is a game-changer too; it’s so effective that I can block out the world, whether I’m at the gym, on a plane. The battery life is great. The design is sleek and clean and you can now control the volume using Siri or by sliding your fingers over the stem. I use them daily for workouts, frequent phone calls, and even travel. I can’t recommend them enough. If you’re looking for premium, reliable earbuds that just work, the AirPods Pro Gen 2 are totally worth the investment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    tampered

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a brand new one and received a used one even if the box was sealed. Best Buy is giving me a hard time to send a replacement. This is extremely disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Also trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. The algorithm is making me use fifty characters to say these ear plugs are trash

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Wireless Earbuds Yet – Crystal Clear Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro 2 are a game-changer when it comes to wireless earbuds. The combination of active noise cancellation, crisp sound quality, and the new hearing aid feature makes these the best AirPods yet! Sound & Noise Cancellation: Crystal clear audio with deep bass and balanced mids/highs. Active Noise Cancellation (ANC) is phenomenal—blocks out background noise completely, making music and calls sound amazing. Transparency Mode is great for hearing surroundings without removing the earbuds. Comfort & Features: Super comfortable fit with multiple ear tip sizes for a snug, secure feel. Hearing aid feature is a fantastic addition, making conversations clearer for those who need extra assistance. Battery life is solid, lasting several hours on a single charge, with the case providing extra charges on the go. Final Thoughts: If you're looking for top-tier wireless earbuds, the AirPods Pro 2 are worth every penny. Whether for music, calls, or daily use, these deliver unmatched quality and convenience. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro have change the way experience audio on the go. I Here's a concise rundown of what makes them stand out: Design & Comfort: The sleek design and customizable fit of the AirPods Pro make them incredibly comfortable to wear for extended periods. The silicone ear tips come in different sizes to ensure a snug fit for every ear shape, and they stay securely in place whether I'm working out or commuting. Active Noise Cancellation: The active noise cancellation feature is a game-changer, blocking out external sounds and immersing me in my music or podcasts. It's perfect for drowning out background noise in busy environments or focusing on tasks without distractions. Transparency Mode: When I need to stay aware of my surroundings, Transparency Mode lets in outside sound, making it easy to have conversations or listen for announcements without removing the AirPods Pro. It strikes the perfect balance between isolation and awareness. Sound Quality: Despite their compact size, the AirPods Pro deliver impressive sound quality. The bass is rich, the mids are clear, and the highs are crisp, creating an enjoyable listening experience across a variety of genres. Convenience: The seamless integration with Apple devices is a standout feature. From quick pairing with my iPhone to automatic switching between my iPad and MacBook, using the AirPods Pro is effortless. Plus, the touch controls on the stems make it easy to adjust volume, skip tracks, or activate Siri without reaching for my device. Battery Life: While the battery life may not be the longest compared to some competitors, the AirPods Pro's quick charging capability more than makes up for it. A quick 5-minute charge can provide around an hour of listening time, and the wireless charging case extends the battery life for on-the-go use. Conclusion: In summary, the Apple AirPods Pro are a premium option for anyone seeking convenience, comfort, and exceptional sound quality in wireless earbuds. Whether you're a music enthusiast, frequent traveler, or busy professional, they deliver an unparalleled audio experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    excellent Sound Quality & Ultimate Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these AirPods a few weeks ago, and they have exceeded my expectations. The sound quality is outstanding, with deep bass and a perfectly balanced mix of mids and highs. The noise cancellation works impressively well, blocking out background noise and making it easy to focus on music or calls. The fit is super comfortable, even for extended use, and they stay securely in place during workouts. The battery life is solid, lasting several hours on a single charge, and the fast charging feature is a lifesaver. Seamless connectivity with Apple devices is another huge plus—switching between my iPhone, iPad, and Mac is effortless. The touch controls are intuitive and responsive, making it easy to adjust volume, skip tracks, or answer calls without reaching for my phone. Overall, these AirPods are worth every penny. If you’re looking for top-notch wireless earbuds with great sound, comfort, and reliability, I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Comfortable!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro 2 are by far my favorite wireless earbuds! They’re incredibly comfortable to wear, even for long periods, and the sound quality is amazing — crisp, balanced, and immersive. The Active Noise Cancelling works flawlessly, blocking out distractions, and the new hearing aid feature is a fantastic bonus for everyday use. They connect seamlessly to my devices, and the battery life easily gets me through the day. Worth every penny for comfort, sound, and convenience. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Subtle but noticeable updates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are a game-changer. The sound quality is incredibly clear with rich bass and crisp highs, and the Active Noise Cancellation is seriously impressive — perfect for tuning out distractions. The Transparency Mode feels natural and is great for staying aware when needed. Battery life is solid, and the updated case with Find My support is a nice touch. They fit comfortably for hours, and the improved touch controls make them super easy to use. Whether you’re commuting, working out, or just relaxing, these are easily the best wireless earbuds I’ve used. Apple nailed it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Game-Changer in Wireless Audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are a remarkable upgrade in every way. From crystal-clear audio quality to next-level noise cancellation, they deliver a premium listening experience that’s hard to beat. The adaptive transparency mode works seamlessly, letting in just the right amount of ambient sound when needed. The improved battery life and new case with Find My support make everyday use even more convenient. The fit is snug and comfortable, perfect for workouts or long listening sessions. Pairing is instant with Apple devices, and the spatial audio creates an immersive, theater-like soundstage. If you’re looking for top-tier wireless earbuds with smart features, rich sound, and unbeatable integration with the Apple ecosystem, the AirPods Pro 2 are hands down the best choice.

    I would recommend this to a friend