Customer Ratings & Reviews

Ordered from BestBuy, received an opened box with defective airpods. No sound during calls! Feels like a returned product was resold. Contacted customer service, but they neither refunded my money nor sent a replacement. Terrible experience! WOULD NOT RECOMMEND.

I’ve been using the AirPods Pro (2nd generation) for a while now, and I can confidently say they’ve exceeded my expectations. The sound quality is crystal clear with rich bass and well-balanced mids and highs, making music and podcasts a true pleasure to listen to. The Active Noise Cancellation is simply amazing—it blocks out background noise better than any other earbuds I’ve tried. On the flip side, Transparency Mode feels so natural that I often forget I’m even wearing them. Comfort is another strong point. The AirPods Pro 2 fit securely in my ears without causing fatigue, even during long listening sessions. I also appreciate the improved battery life; they easily last me through a workday, and the MagSafe charging case is super convenient. One feature that really stands out is the Adaptive Audio, which adjusts the sound based on my environment. It makes commuting, working, or relaxing at home a seamless experience. If I had to mention a minor downside, it would be that the price is still on the higher side. However, given the quality, features, and Apple ecosystem integration, I believe they are worth every penny. Overall, the AirPods Pro 2 are an outstanding upgrade—perfect for anyone who values premium sound, comfort, and smart features. Highly recommended!

Apple AirPods continue to be one of the most seamless and reliable wireless audio experiences available. Pairing is instant, connectivity is rock solid, and switching between Apple devices happens effortlessly. Sound quality is crisp and balanced for music, calls, and podcasts, and microphone clarity is excellent for phone calls and video meetings. They’re lightweight, comfortable for extended wear, and the battery life is more than enough for daily use, especially with the charging case. If you’re in the Apple ecosystem, AirPods are a no-brainer. Simple, dependable, and polished.

HANDS Down the best! Invest your money into these! It even has a setting incase you lose them that allows them to beep loudly for you to find them! I have needed this my entire life. Yes, they are just head phones. But the best. And no I’m not getting paid or anything out of this review! This is just me loving them. As a mom who stays busy, keeping these in my ear allows me to literally cancel out all background noise. For my self and for the other person. Also I love that when I have them in it will read my text messages to me and I just reply via voice text! Get them! You need them! You won’t regret it! OH yeah! One more favorite thing about them! I can have my case charged 100% and my actual air pods battery be low, and place the AirPods inside the case and it still charges them without even having to be plugged up!

no matter what i try i can not get them to stay in my ear.. does not fit no matter what size cant answer other ? as i cant get hem to fit

Instead of receiving my air pod pro 2s i got an opened box with skill candy headphones in them… now they arent even shipping me my item. Whats happened to you best buy?

I recently purchased the Apple AirPods Pro 2 and they've completely transformed my listening experience. The active noise cancellation is an absolute game changer - it's incredible how effectively these earbuds block out background noise, whether I'm on a busy commute or trying to focus in a noisy environment. Apple has really outdone themselves with the sound quality. The audio is crisp and clear, with rich bass and detailed highs that make everything from podcasts to music sound fantastic. The transparency mode is equally impressive, allowing me to stay aware of my surroundings when needed without removing the earbuds. The fit is comfortable for extended wear, and the battery life easily gets me through long days. As expected from Apple, the seamless integration with my other devices makes switching between phone calls, music, and videos effortless. Apple continues to set the standard for premium electronics, and these AirPods Pro 2 are another example of why I trust their products. The combination of cutting-edge technology, reliable performance, and that signature Apple polish makes these earbuds well worth the investment. If you're looking for top-tier wireless earbuds with noise cancellation that actually works, these are the ones to get.

The AirPods Pro 2 with USB-C are a testament to Apple’s ability to refine their hardware while addressing practical user needs. As someone who values cutting-edge technology and nuanced improvements, I found these earbuds to be an impressive step forward. Design and Comfort: The design remains familiar yet iconic, with subtle refinements that enhance usability. The earbuds are lightweight and comfortable for extended wear, a must for those who often multitask between gaming, calls, and exploration of music or podcasts. The snug fit ensures effective noise isolation, which complements the active noise cancellation (ANC) perfectly. Audio Performance: Sound quality is where the AirPods Pro 2 shine. The improved H2 chip delivers an immersive auditory experience, offering richer bass, crisp mids, and detailed highs. Spatial Audio, when paired with head tracking, creates a concert-like environment, ideal for gaming or indulging in cinematic scores. Adaptive EQ tailors the sound profile seamlessly, ensuring the audio resonates beautifully across genres. Noise Cancellation and Transparency Mode: The ANC is stellar, significantly outperforming the first-generation AirPods Pro. It’s incredibly effective in blocking out ambient noise, whether in a bustling cafe or during a walk outdoors. Transparency Mode, on the other hand, is impressively natural. It feels as if you’re not wearing earbuds at all, making conversations and awareness of your surroundings effortless. Connectivity and USB-C: The transition to USB-C is a welcome addition, simplifying charging for those already using modern devices. It reflects Apple’s move toward universal standards, something I appreciate as an advocate for streamlined tech ecosystems. Pairing remains instantaneous with Apple devices, though the buds retain solid connectivity across non-Apple platforms. Battery Life: Battery life is reliable, offering around 6 hours of listening time per charge and up to 30 hours with the case. The USB-C charging makes quick top-ups convenient, and the case’s compatibility with MagSafe and Qi wireless charging provides flexibility. Value for Money: While the AirPods Pro 2 are premium in price, the features and performance justify the cost. For someone who appreciates cutting-edge audio technology and a seamless ecosystem, these earbuds are a worthwhile investment. Verdict: The AirPods Pro 2 with USB-C strike a balance between innovation and refinement. They’re not just an upgrade; they’re a statement of Apple’s commitment to enhancing the user experience in meaningful ways. For anyone immersed in the tech world, these earbuds are a near-perfect choice.

I'm impressed. The design is sleek, and the silicone ear tips in different sizes provide a comfortable and secure fit. The Active Noise Cancellation (ANC) is a game-changer. It effectively cancels out background noise, allowing me to fully immerse myself in my music. The Transparency mode is also handy when I need to hear my surroundings without taking the earbuds out. The sound quality is excellent, with rich bass, clear mids, and crisp highs. The adaptive EQ that adjusts the sound to the shape of my ear is a nice touch. Pairing with my Apple devices was effortless, and the connection is always stable. Siri integration and touch controls make it easy to use. Battery life is solid, giving me around 4.5 hours of listening time with ANC on, and the charging case offers multiple additional charges. A quick 5-minute charge provides about

They sent me Airpods 4 is that the same thing? I am very confused

I’ve been using the Apple AirPods Pro 2 for a few months now, and they’ve quickly become my go-to for everything—from work calls to gym sessions and even flights. Apple really stepped things up with this second generation. The sound quality is impressive—clear highs, rich mids, and strong bass without being overpowering. What really stands out is the active noise cancellation. Whether I’m in a noisy workspace or on a plane, it cuts out background noise effectively and helps me stay focused. The transparency mode is equally impressive when I need to stay aware of my surroundings without taking them out. The fit is secure and comfortable—even during long listening sessions or workouts. I appreciate the multiple ear tip sizes, which helped me find a perfect seal. The new touch controls on the stems for volume adjustment are a small but very useful upgrade. Battery life has been solid—I easily get through the day with moderate to heavy use. The MagSafe charging case with Precision Finding and a built-in speaker is also a thoughtful touch, especially for someone like me who occasionally misplaces small items. From an engineering perspective, I’m genuinely impressed with how Apple has integrated so much tech into such a compact, durable product. Seamless connectivity with my Apple devices is just icing on the cake. If you’re looking for premium earbuds that deliver excellent sound, top-tier noise canceling, and a smooth user experience, the AirPods Pro 2 are absolutely worth it.

Really disappointed. They were supposedly new, but they didn’t seem like it. They looked used and dirty, and made a strange sound after a while, so I returned them.

Apple AirPods Pro (2nd generation) deliver impressive sound quality in a compact design. The active noise cancellation is powerful, while Transparency mode keeps you aware of your surroundings. They’re comfortable, easy to use, and integrate perfectly with Apple devices. With up to about 6 hours of battery life, they’re excellent for music, calls, and everyday use.

Best Buy has what they call a Price Match Guarantee. It is not a price match or a guarantee. They should name it “this price, because we feel like it!” They won’t price match outside of Best Buy during a time restriction, and they will only price match one item in your order.

The AirPods Pro 2 are easily the best wireless earbuds I’ve ever owned. The sound quality is crisp, detailed, and well-balanced with impressive bass and clear vocals. The Active Noise Cancellation works incredibly well, blocking out even loud traffic or chatter, while the Transparency mode feels completely natural. Battery life is great — lasts through a full day of mixed use, and the case charges quickly. The new hearing aid and adaptive audio features are surprisingly useful and make a real difference. Connectivity is flawless with instant pairing and switching between my iPhone and MacBook. As always, Best Buy’s service was excellent — fast delivery, secure packaging, and overall a smooth shopping experience. Highly recommend these!

Great Audio Quality and Comfort Apple AirPods have excellent sound quality with clear audio and well-balanced bass. Voices are crisp, and the volume is more than enough for music and phone calls. The noise cancellation works very well and helps block out distractions. They are very comfortable to wear, fit well in the ears, and the battery life is long-lasting. The connection with Apple devices is fast and seamless, making them very easy to use every day. I highly recommend them for their quality, comfort, and performance.

the AirPods box was open. And they worked well only 20 days.

The AirPods Pro 2, Apple's second-generation true wireless earbuds, build upon the success of their predecessor. They are designed to provide enhanced sound quality, improved noise cancellation, and a better overall user experience, particularly for Apple device users. #### Key Features 1. **Active Noise Cancellation (ANC)**: The AirPods Pro 2 offer impressive ANC technology, effectively reducing background noise for a more immersive listening experience. 2. **Transparency Mode**: This feature allows users to hear ambient noise while still enjoying music, making it ideal for outdoor use. 3. **Spatial Audio**: With support for spatial audio, users can experience surround sound effects, enhancing the listening experience for movies and music. 4. **Improved Battery Life**: The battery life is extended compared to the previous version, offering up to 6 hours of listening time with ANC enabled, and up to 30 hours with the charging case. 5. **Touch Control**: The new improved touch controls on the stem allow for easy adjustments to volume and playback without needing to reach for the device. #### Performance - **Sound Quality**: Users commend the clear and balanced sound profile, with rich bass performance and detailed mids and highs. - **Noise Cancellation**: The ANC feature is highly effective, blocking out most external sounds, making them ideal for commuting or crowded spaces. - **Comfort**: The updated design and various ear tip sizes ensure a snug fit for different ear shapes, providing passive noise isolation alongside ANC. #### Pros - Superior noise cancellation capabilities. - Excellent sound quality with spatial audio support. - Longer battery life compared to the first generation. - Easy integration with Apple devices. #### Cons - **Price Point**: They come at a premium compared to other earbuds on the market. - **Limited Android Features**: While usable with Android devices, some features are exclusive to iOS, which may limit functionality for non-Apple users. - **Bulkier Design**: Some users might find them slightly bulkier than other true wireless earbuds. #### Conclusion The AirPods Pro 2 are a top choice for Apple users seeking premium true wireless earbuds. With outstanding sound quality, effective noise cancellation, and impressive battery life, they cater well to audiophiles and casual listeners alike. While they may be on the pricier side, the enhanced features and overall performance make them a worthwhile investment, particularly for those embedded in the Apple ecosystem.

The Apple AirPods Pro (2nd Generation) take everything great about the original Pro model and refine it with improved noise cancellation, better battery life, and enhanced audio quality. With a comfortable fit and seamless Apple ecosystem integration, these are among the best wireless earbuds on the market. Pros: ✅ Outstanding Noise Cancellation – Apple’s Adaptive Active Noise Cancellation (ANC) blocks out even more background noise, making them great for travel and noisy environments. ✅ Exceptional Sound Quality – Upgraded H2 chip delivers clearer, more detailed audio with deeper bass and crisp highs. ✅ Transparency Mode 2.0 – “Adaptive Transparency” reduces loud environmental noises (like sirens) while keeping important sounds audible. ✅ Improved Fit & Comfort – Comes with four ear tip sizes (XS, S, M, L) for a more customized fit. ✅ Longer Battery Life – Up to 6 hours of listening time per charge (compared to 4.5 hours on the previous model) and 30 hours with the case. ✅ Find My & Speaker on the Case – The charging case now has a built-in speaker for alerts and Precision Finding with Apple’s Find My app. ✅ Multiple Charging Options – Charge via USB-C, MagSafe, or Apple Watch charger for more flexibility. ✅ Seamless Apple Integration – Instant pairing, automatic switching between Apple devices, and Spatial Audio with dynamic head tracking for an immersive experience. Cons: ❌ Still Expensive – At a premium price, they may not be the best value for budget-conscious buyers. ❌ Limited Customization – No manual equalizer settings in iOS for fine-tuning audio. ❌ Apple-Only Features – Works best within the Apple ecosystem; Android users will miss out on many features. Who Should Buy It? The AirPods Pro (2nd Gen) are perfect for Apple users who want top-tier noise cancellation, great sound quality, and seamless device integration. Whether you’re commuting, working, or just enjoying music, these earbuds provide an elite listening experience.

The AirPods Pro 2 are hands down the best earbuds I’ve ever used. The sound quality is rich and well-balanced, and the Spatial Audio truly elevates the listening experience, especially for movies and games. Active Noise Cancellation is outstanding—it blocks out city noise and airplane engines effortlessly, and Transparency Mode feels natural and intuitive. One standout feature is the hearing assistance—Conversation Boost really helps my dad follow conversations in noisy settings without needing a dedicated hearing device. It’s thoughtful and works surprisingly well. The earbuds are super comfortable even during long wear, and the new USB-C charging case with Find My support is a great upgrade. Battery life is solid and gets me through a full day. Only minor downside: the touch controls can be a little sensitive at times, especially when adjusting the volume or removing them quickly. But it’s a small issue in an otherwise flawless package. If you're considering these, don’t hesitate—they’re worth every penny for the convenience, comfort, and cutting-edge features.