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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 32105 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfortable design, and impressive battery life. They also praise its secure fit, reliable connectivity, and effective transparency mode. However, a small number of customers have noted concerns regarding its price and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 32,105 reviews
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    AirPods Pro 2. Innovation in a tiny package

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 with USB-C are a testament to Apple’s ability to refine their hardware while addressing practical user needs. As someone who values cutting-edge technology and nuanced improvements, I found these earbuds to be an impressive step forward. Design and Comfort: The design remains familiar yet iconic, with subtle refinements that enhance usability. The earbuds are lightweight and comfortable for extended wear, a must for those who often multitask between gaming, calls, and exploration of music or podcasts. The snug fit ensures effective noise isolation, which complements the active noise cancellation (ANC) perfectly. Audio Performance: Sound quality is where the AirPods Pro 2 shine. The improved H2 chip delivers an immersive auditory experience, offering richer bass, crisp mids, and detailed highs. Spatial Audio, when paired with head tracking, creates a concert-like environment, ideal for gaming or indulging in cinematic scores. Adaptive EQ tailors the sound profile seamlessly, ensuring the audio resonates beautifully across genres. Noise Cancellation and Transparency Mode: The ANC is stellar, significantly outperforming the first-generation AirPods Pro. It’s incredibly effective in blocking out ambient noise, whether in a bustling cafe or during a walk outdoors. Transparency Mode, on the other hand, is impressively natural. It feels as if you’re not wearing earbuds at all, making conversations and awareness of your surroundings effortless. Connectivity and USB-C: The transition to USB-C is a welcome addition, simplifying charging for those already using modern devices. It reflects Apple’s move toward universal standards, something I appreciate as an advocate for streamlined tech ecosystems. Pairing remains instantaneous with Apple devices, though the buds retain solid connectivity across non-Apple platforms. Battery Life: Battery life is reliable, offering around 6 hours of listening time per charge and up to 30 hours with the case. The USB-C charging makes quick top-ups convenient, and the case’s compatibility with MagSafe and Qi wireless charging provides flexibility. Value for Money: While the AirPods Pro 2 are premium in price, the features and performance justify the cost. For someone who appreciates cutting-edge audio technology and a seamless ecosystem, these earbuds are a worthwhile investment. Verdict: The AirPods Pro 2 with USB-C strike a balance between innovation and refinement. They’re not just an upgrade; they’re a statement of Apple’s commitment to enhancing the user experience in meaningful ways. For anyone immersed in the tech world, these earbuds are a near-perfect choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    AirPod pro 2

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro (2nd generation) deliver excellent sound quality with clear audio and strong bass, along with top-tier noise cancellation that blocks out distractions. They’re comfortable to wear, have a secure fit, and offer seamless connection with Apple devices. The battery life is solid, and features like Transparency Mode make them very convenient for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Volume adjustment is a definite perk

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They definitely cancel out the noise as advertised and I love it. I wasn’t expecting to have the volume adjust when you start speaking even if you’re not on the phone it’s a definite perk when trying to listen to music, but you have kids who love to interrupt. I also love the ability to attach an ear hook so that I can wear them to bed and not worry about losing them in the sheets as I sleep. The hook also helps when working out instead of having to buy a different pair of buds because my ears get sweaty during workouts and they would pop out if it wasn’t for the hook. Some might find it, annoying to store them, but with the right case I have no issues they connect flawlessly and the music sound quality is on point battery life definitely hold holds up its end of the deal. I don’t have to charge these very often and I use them almost on a daily basis.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I returned them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed. They were supposedly new, but they didn’t seem like it. They looked used and dirty, and made a strange sound after a while, so I returned them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Noise Cancellation a Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods Pro 2 and they've completely transformed my listening experience. The active noise cancellation is an absolute game changer - it's incredible how effectively these earbuds block out background noise, whether I'm on a busy commute or trying to focus in a noisy environment. Apple has really outdone themselves with the sound quality. The audio is crisp and clear, with rich bass and detailed highs that make everything from podcasts to music sound fantastic. The transparency mode is equally impressive, allowing me to stay aware of my surroundings when needed without removing the earbuds. The fit is comfortable for extended wear, and the battery life easily gets me through long days. As expected from Apple, the seamless integration with my other devices makes switching between phone calls, music, and videos effortless. Apple continues to set the standard for premium electronics, and these AirPods Pro 2 are another example of why I trust their products. The combination of cutting-edge technology, reliable performance, and that signature Apple polish makes these earbuds well worth the investment. If you're looking for top-tier wireless earbuds with noise cancellation that actually works, these are the ones to get.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    These say they are airpods 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me Airpods 4 is that the same thing? I am very confused

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Crystal Clear Sound, Great Noise Canceling – Worth

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods Pro 2 for a few months now, and they’ve quickly become my go-to for everything—from work calls to gym sessions and even flights. Apple really stepped things up with this second generation. The sound quality is impressive—clear highs, rich mids, and strong bass without being overpowering. What really stands out is the active noise cancellation. Whether I’m in a noisy workspace or on a plane, it cuts out background noise effectively and helps me stay focused. The transparency mode is equally impressive when I need to stay aware of my surroundings without taking them out. The fit is secure and comfortable—even during long listening sessions or workouts. I appreciate the multiple ear tip sizes, which helped me find a perfect seal. The new touch controls on the stems for volume adjustment are a small but very useful upgrade. Battery life has been solid—I easily get through the day with moderate to heavy use. The MagSafe charging case with Precision Finding and a built-in speaker is also a thoughtful touch, especially for someone like me who occasionally misplaces small items. From an engineering perspective, I’m genuinely impressed with how Apple has integrated so much tech into such a compact, durable product. Seamless connectivity with my Apple devices is just icing on the cake. If you’re looking for premium earbuds that deliver excellent sound, top-tier noise canceling, and a smooth user experience, the AirPods Pro 2 are absolutely worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Price Match is Sus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has what they call a Price Match Guarantee. It is not a price match or a guarantee. They should name it “this price, because we feel like it!” They won’t price match outside of Best Buy during a time restriction, and they will only price match one item in your order.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    reliable wireless audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods continue to be one of the most seamless and reliable wireless audio experiences available. Pairing is instant, connectivity is rock solid, and switching between Apple devices happens effortlessly. Sound quality is crisp and balanced for music, calls, and podcasts, and microphone clarity is excellent for phone calls and video meetings. They’re lightweight, comfortable for extended wear, and the battery life is more than enough for daily use, especially with the charging case. If you’re in the Apple ecosystem, AirPods are a no-brainer. Simple, dependable, and polished.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod pro 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2, Apple's second-generation true wireless earbuds, build upon the success of their predecessor. They are designed to provide enhanced sound quality, improved noise cancellation, and a better overall user experience, particularly for Apple device users. #### Key Features 1. **Active Noise Cancellation (ANC)**: The AirPods Pro 2 offer impressive ANC technology, effectively reducing background noise for a more immersive listening experience. 2. **Transparency Mode**: This feature allows users to hear ambient noise while still enjoying music, making it ideal for outdoor use. 3. **Spatial Audio**: With support for spatial audio, users can experience surround sound effects, enhancing the listening experience for movies and music. 4. **Improved Battery Life**: The battery life is extended compared to the previous version, offering up to 6 hours of listening time with ANC enabled, and up to 30 hours with the charging case. 5. **Touch Control**: The new improved touch controls on the stem allow for easy adjustments to volume and playback without needing to reach for the device. #### Performance - **Sound Quality**: Users commend the clear and balanced sound profile, with rich bass performance and detailed mids and highs. - **Noise Cancellation**: The ANC feature is highly effective, blocking out most external sounds, making them ideal for commuting or crowded spaces. - **Comfort**: The updated design and various ear tip sizes ensure a snug fit for different ear shapes, providing passive noise isolation alongside ANC. #### Pros - Superior noise cancellation capabilities. - Excellent sound quality with spatial audio support. - Longer battery life compared to the first generation. - Easy integration with Apple devices. #### Cons - **Price Point**: They come at a premium compared to other earbuds on the market. - **Limited Android Features**: While usable with Android devices, some features are exclusive to iOS, which may limit functionality for non-Apple users. - **Bulkier Design**: Some users might find them slightly bulkier than other true wireless earbuds. #### Conclusion The AirPods Pro 2 are a top choice for Apple users seeking premium true wireless earbuds. With outstanding sound quality, effective noise cancellation, and impressive battery life, they cater well to audiophiles and casual listeners alike. While they may be on the pricier side, the enhanced features and overall performance make them a worthwhile investment, particularly for those embedded in the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    BEST NOISE CANCELING HEADPHONES EVER!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HANDS Down the best! Invest your money into these! It even has a setting incase you lose them that allows them to beep loudly for you to find them! I have needed this my entire life. Yes, they are just head phones. But the best. And no I’m not getting paid or anything out of this review! This is just me loving them. As a mom who stays busy, keeping these in my ear allows me to literally cancel out all background noise. For my self and for the other person. Also I love that when I have them in it will read my text messages to me and I just reply via voice text! Get them! You need them! You won’t regret it! OH yeah! One more favorite thing about them! I can have my case charged 100% and my actual air pods battery be low, and place the AirPods inside the case and it still charges them without even having to be plugged up!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great deal - Great product!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro (2nd Generation) take everything great about the original Pro model and refine it with improved noise cancellation, better battery life, and enhanced audio quality. With a comfortable fit and seamless Apple ecosystem integration, these are among the best wireless earbuds on the market. Pros: ✅ Outstanding Noise Cancellation – Apple’s Adaptive Active Noise Cancellation (ANC) blocks out even more background noise, making them great for travel and noisy environments. ✅ Exceptional Sound Quality – Upgraded H2 chip delivers clearer, more detailed audio with deeper bass and crisp highs. ✅ Transparency Mode 2.0 – “Adaptive Transparency” reduces loud environmental noises (like sirens) while keeping important sounds audible. ✅ Improved Fit & Comfort – Comes with four ear tip sizes (XS, S, M, L) for a more customized fit. ✅ Longer Battery Life – Up to 6 hours of listening time per charge (compared to 4.5 hours on the previous model) and 30 hours with the case. ✅ Find My & Speaker on the Case – The charging case now has a built-in speaker for alerts and Precision Finding with Apple’s Find My app. ✅ Multiple Charging Options – Charge via USB-C, MagSafe, or Apple Watch charger for more flexibility. ✅ Seamless Apple Integration – Instant pairing, automatic switching between Apple devices, and Spatial Audio with dynamic head tracking for an immersive experience. Cons: ❌ Still Expensive – At a premium price, they may not be the best value for budget-conscious buyers. ❌ Limited Customization – No manual equalizer settings in iOS for fine-tuning audio. ❌ Apple-Only Features – Works best within the Apple ecosystem; Android users will miss out on many features. Who Should Buy It? The AirPods Pro (2nd Gen) are perfect for Apple users who want top-tier noise cancellation, great sound quality, and seamless device integration. Whether you’re commuting, working, or just enjoying music, these earbuds provide an elite listening experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Game Changer for Everyday Life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly didn’t expect these to live up to the hype, but the AirPods Pro 2 completely exceeded my expectations. The noise cancellation is incredible — whether I’m relaxing by the pool, working, traveling, or just trying to tune out background noise, the sound quality is crystal clear and immersive. The comfort is another huge win. I can wear them for hours without them bothering my ears, and the battery life has been excellent. The hearing aid feature is also surprisingly impressive and makes conversations and everyday sounds feel more natural and clear. What really stands out is how seamless they are with Apple devices. Everything just works instantly without any hassle. Easily one of the best tech purchases I’ve made in a long time. Highly recommend to anyone looking for premium earbuds that actually deliver on performance, comfort, and convenience.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Airpods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having connectivity problems with them now and dont like that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Received Pre-Opened Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new product, but it arrived already opened and quite dirty. Though the return was processed, the hassle and loss of trust were undeniable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Truly Next-Level Sound and Comfort – A Game-Change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are hands down the best earbuds I’ve ever used. The sound quality is rich and well-balanced, and the Spatial Audio truly elevates the listening experience, especially for movies and games. Active Noise Cancellation is outstanding—it blocks out city noise and airplane engines effortlessly, and Transparency Mode feels natural and intuitive. One standout feature is the hearing assistance—Conversation Boost really helps my dad follow conversations in noisy settings without needing a dedicated hearing device. It’s thoughtful and works surprisingly well. The earbuds are super comfortable even during long wear, and the new USB-C charging case with Find My support is a great upgrade. Battery life is solid and gets me through a full day. Only minor downside: the touch controls can be a little sensitive at times, especially when adjusting the volume or removing them quickly. But it’s a small issue in an otherwise flawless package. If you're considering these, don’t hesitate—they’re worth every penny for the convenience, comfort, and cutting-edge features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Premium Sound and Seamless Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are easily the best wireless earbuds I’ve ever owned. The sound quality is crisp, detailed, and well-balanced with impressive bass and clear vocals. The Active Noise Cancellation works incredibly well, blocking out even loud traffic or chatter, while the Transparency mode feels completely natural. Battery life is great — lasts through a full day of mixed use, and the case charges quickly. The new hearing aid and adaptive audio features are surprisingly useful and make a real difference. Connectivity is flawless with instant pairing and switching between my iPhone and MacBook. As always, Best Buy’s service was excellent — fast delivery, secure packaging, and overall a smooth shopping experience. Highly recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Enhanced Experience with AirPods Pro (2nd Generati

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Apple AirPods Pro (2nd generation) with MagSafe Case (USB‑C) for a few months now, and overall, my experience has been excellent. Here’s a breakdown of my thoughts: Pros: Superior Sound Quality: The audio clarity is outstanding, with rich bass and clear treble. Noise cancellation is highly effective, making it perfect for commuting and traveling. Comfort and Fit: The earbuds fit snugly and comfortably in my ears, even during long listening sessions. The different-sized ear tips are a great addition for customizing the fit. Convenient Charging: The MagSafe case with USB‑C charging is very convenient. It charges quickly and efficiently, and the magnetic attachment is a nice touch. Improved Battery Life: The battery life is noticeably better than the previous generation. I can go for several days without needing to recharge. Seamless Connectivity: Pairing with my iPhone and other Apple devices is effortless and seamless. The automatic switching between devices is a major plus. Cons: Price: They are quite expensive, which might be a consideration for some buyers. Limited Customization: While the touch controls are intuitive, there’s limited customization available for them. Occasional Connectivity Issues: Rarely, I experience brief connectivity drops, though they resolve quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Far Exceeded My Expectations

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit wary of my decision to purchase these. I have had mixed results with keeping the basic AirPods in my ears, and while the sound quality was acceptable in the originals, it was not outstanding. I purchased these after the OTC hearing aid features were announced in hopes that they might help me as hearing aids in difficult acoustic environments. I was also hopeful that the noise cancelling features might be useful for air travel. I have a pair of Bose noise cancelling headphones that I love, but they take up a lot of room in my carry-on. The AirPods Pro 2 have exceeded my expectations in all respects. They stay in my ears, the sound quality is very good, and the noise cancelling is excellent. I have come to especially enjoy the transparency mode, where I can listen to audio and still hear what is going on around me and carry on a conversation. These get a lot of use every day, and the battery life is excellent. They have been especially useful for air travel, in that they take up almost no room, and provide great audio and excellent noise cancelling during flights. A postscript regarding my 4-star sound quality rating. I am a musician, and I do most of my critical listening on studio monitors and a large home sound system with superb speakers. I have never encountered an earbud that I would call "excellent". That being said, these are the best-sounding earbuds I have ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    What more could you want, tried and true product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a tried and true option. You know you’re getting quality. It’s a staple item in my purse. Battery is great, I’ve lost them, washed them and dried them several times (somehow have still worked) and on occasion I have had to replace one of them after getting eaten by my dog and I still come back to them. When my coworker said she didn’t have headphones, like not just not on her but just didn't own any I felt stunned. What did she use for noise cancellation when drying her hair, or when napping at the beach, or when running to avoid hearing herself breathe?!? Anyways 10/10, noise cancellation works good, sound is good, battery is good, they’re comfortable. Idk what else you could ask for, I do like all the features too on how seamless it works with my iPad and Mac phone and Apple TV I mean what else could you want.

    I would recommend this to a friend