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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 31556 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 31,556 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro (2nd Generation)

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and top-tier noise cancellation. The transparency mode sounds very natural, and they’re comfortable even for long use. Battery life is solid, and they pair instantly with Apple devices. The added features make a noticeable upgrade from the previous version.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FAKE and GARBAGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these decemeber 22, 23 from best buy rhinking they will be the same as apple. Nope , at first they work fine than after weeks of using them they randomly disconnect and connect every single time a noise comes up they disconnect and i cant hear phone calls/videos/meeting because they keep doing that. I hate them so much dont bother buying these fake airpods id rather buy them at apple never again best buy they have the worse return policy and costumer service .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One of buds is broken

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One bud is actually damaged, it is running out of battery while another bud is around 80%, I just used it for two weeks and can not refund it now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    An Upgrade Worth Every Penny: AirPods Pro (2nd Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid user of Apple products, I was eagerly anticipating the release of the AirPods Pro (2nd generation) with the new MagSafe Case (USB-C), and they did not disappoint. Here's why these have become my go-to earbuds: Sound Quality: The sound quality is superb, offering rich, immersive audio with deep bass, clear mids, and crisp highs. The active noise cancellation (ANC) is significantly improved, effectively drowning out ambient noise, making it perfect for both commuting and focusing on work. Comfort and Fit: Apple has maintained the comfortable and secure fit of the original AirPods Pro. The silicone tips come in multiple sizes, ensuring a snug fit for any ear shape. I can wear them for hours without any discomfort, which is a big plus for long listening sessions. Battery Life: The battery life has seen a noticeable improvement. I can now enjoy up to 6 hours of listening time with ANC on, and the MagSafe case provides additional charges, extending total usage to over 30 hours. The USB-C charging port is a welcome update, aligning with the latest Apple ecosystem. MagSafe Case: The inclusion of the MagSafe case is a game-changer. It offers convenient wireless charging and securely attaches to my MagSafe charger. The case itself is sturdy and sleek, providing ample protection for the AirPods. Connectivity: The H2 chip ensures seamless connectivity and quick pairing with my iPhone and other Apple devices. Switching between devices is effortless, thanks to the improved Bluetooth performance. Additional Features: The new adaptive transparency mode adjusts to the noise level around you, ensuring you stay aware of your surroundings without compromising on audio quality. The spatial audio with dynamic head tracking adds a new dimension to my listening experience, making it feel like I'm right in the middle of the action. Conclusion: The AirPods Pro (2nd generation) with MagSafe Case (USB-C) are a fantastic upgrade. The enhancements in sound quality, noise cancellation, battery life, and connectivity make them a worthwhile investment. Whether you're a long-time Apple fan or new to the ecosystem, these earbuds will elevate your audio experience to new heights. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    A Seamless Sonic Experience: Apple AirPods Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Apple AirPods Pro (2nd Gen) in the elegant White color, and I must say, the experience has been nothing short of exceptional. As an avid user of Apple products, my expectations were high, and these AirPods Pro surpassed them in every aspect. Sound Quality: The audio quality is simply outstanding. The dynamic range, clarity, and depth of sound are unparalleled. The active noise cancellation is a game-changer, immersing me in my music or podcasts while effectively blocking out external noise. Whether I'm on a crowded subway or working in a bustling coffee shop, the AirPods Pro create a cocoon of audio bliss. Comfort and Design: The fit is snug and comfortable, thanks to the customizable ear tips. I appreciate that Apple includes multiple sizes to ensure a perfect fit for everyone. The compact and stylish design of the earbuds is complemented by the sleek MagSafe Case. It not only provides a secure and convenient way to store the AirPods but also adds a touch of sophistication. MagSafe Convenience: The integration of MagSafe technology in the case is a genius move. The magnetic alignment is satisfyingly precise, ensuring the AirPods stay in place and charge effortlessly every time I put them back in the case. It's a small detail, but it makes a significant difference in the overall user experience. Battery Life: The battery life is impressive, offering hours of use on a single charge. The MagSafe Case extends the usability even further, providing a quick and convenient way to charge on the go. The seamless integration with the rest of my Apple ecosystem, from my iPhone to my MacBook, is a testament to Apple's commitment to a cohesive user experience. Ease of Use: Pairing and connectivity are seamless, thanks to the H1 chip. The AirPods Pro automatically connect to my devices when I open the case, and the controls are intuitive. Siri integration allows for hands-free operation, adding an extra layer of convenience. In conclusion, the Apple AirPods Pro (2nd Gen) with MagSafe Case in White exemplify the epitome of wireless earbud technology. The combination of stellar sound quality, comfort, MagSafe convenience, and seamless integration into the Apple ecosystem makes these earbuds a must-have for anyone seeking a premium audio experience. While the price point is higher, the value and performance justify the investment. I wholeheartedly recommend the AirPods Pro to anyone in search of top-notch wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 have a comfortable design with durable buds and a well-designed case, although the case scratches easily and the charging pins are sensitive to debris. The sound quality is impressive, with clear audio and good microphone quality, although some features like Conversation Awareness are less practical. The Active Noise Cancellation (ANC) is effective in blocking out consistent noises and unpredictable noises that are low in volume, making them a great choice for travel and everyday use. The AirPods Pro offer excellent noise cancellation and transparency modes, though the latter is not as clear as removing the earbuds. Battery life is adequate, with quick charging capabilities providing additional listening time. New features in iOS 18, including hearing health and protection, are particularly noteworthy, especially for those with hearing loss. Upgrading to AirPods Pro 2 is recommended if you have the original AirPods or AirPods 2/3 with a degraded battery, or if you have the first-gen Pros and are interested in the new features. Upgrading to the Pro 2s with USB-C from the Pro 2s with Lightning is not recommended unless you have connectivity issues with the Lightning version and need the feature for a specific device. The AirPods 4 are not recommended over the Pro 2s due to inferior noise cancellation and lack of volume controls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect blend of comfort, sound quality and more..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro offer a compelling blend of comfort, sound quality, and convenience. Their active noise cancellation is top-notch, making them ideal for noisy environments. The Transparency mode is a standout feature, allowing users to hear their surroundings without removing the earbuds. The design is sleek and the fit is customizable with different ear tip sizes. However, the battery life could be better, especially compared to some competitors. Overall, the AirPods Pro deliver an excellent experience for Apple ecosystem users looking for wireless earbuds with advanced features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    My Take on the AirPods Pro 2

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro 2 for a bit now, and honestly, they’re just solid. The sound is clean, the bass hits the way it should, and the noise cancellation is way better than I expected. They make everything — music, calls, podcasts — feel smoother. The comfort is on point too. They stay in place, don’t bug my ears, and the battery life easily gets me through the day. The case upgrades are nice, especially being able to find it easier and charge with USB‑C. Overall, they’re just easy. They work every time, sound great, and make life a little quieter when I need it. Definitely glad I grabbed them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Amazing Sound, Seamless Experience!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods 2nd Generation for a few weeks now, and I must say—they’ve exceeded my expectations! The sound quality is crisp and clear, with well-balanced bass and treble. Whether I’m listening to music, watching movies, or taking calls, the audio is consistently excellent. What really sets these apart is the effortless pairing and integration with Apple devices. As soon as I open the case, they connect instantly to my iPhone or iPad. The H1 chip really does make a difference when it comes to speed and stability. The battery life is also impressive. I can get around 5 hours of listening time on a single charge, and the charging case gives me multiple charges throughout the day—perfect for travel or long commutes. They're also super lightweight and comfortable, even during long periods of use. I barely notice I’m wearing them. Overall, the AirPods 2nd Gen are a great investment if you're in the Apple ecosystem. Simple, reliable, and great audio performance—Apple really nailed it with these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro - A Revolution in Wireless Audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple's AirPods Pro have set a new standard for true wireless earbuds, seamlessly combining cutting-edge technology with the iconic design and user-friendly experience we've come to expect from Apple products. After spending time with the AirPods Pro, it's clear they are a significant leap forward in the world of wireless audio. Design and Comfort: The AirPods Pro feature a compact, in-ear design that is not only discreet but also incredibly comfortable. The inclusion of three different sizes of silicone ear tips ensures a secure fit for various ear shapes, providing not only comfort but also an effective seal for immersive sound and active noise cancellation. Audio Quality: Despite their small size, the AirPods Pro deliver impressive audio quality. The custom-designed drivers produce clear and balanced sound, covering a wide range of frequencies. Bass is punchy, mids are crisp, and highs are detailed, offering a delightful listening experience across various genres. The Adaptive EQ feature further enhances the audio quality by automatically tuning the sound to the shape of the user's ear. Active Noise Cancellation (ANC): One of the standout features of the AirPods Pro is their industry-leading Active Noise Cancellation. The technology effectively blocks out external sounds, immersing the user in their music or podcasts. Whether in a noisy commute or a bustling coffee shop, the ANC adapts in real-time, creating a serene listening environment. Transparency Mode: The Transparency Mode is a thoughtful addition, allowing users to stay aware of their surroundings without removing the earbuds. This is especially handy for situations where being cognizant of ambient sounds is essential, such as during a conversation or while walking on busy streets. Controls and Siri Integration: The force-sensitive controls on the stem of each earbud make it easy to play/pause music, skip tracks, and answer calls with a simple touch. Siri integration adds another layer of convenience, enabling hands-free control for various tasks using voice commands. Sweat and Water Resistance: The AirPods Pro are rated IPX4 for sweat and water resistance, making them suitable for workouts and outdoor activities. This durability, combined with their secure fit, ensures they stay in place even during more strenuous activities. Battery Life: While the battery life of around 4.5 to 5 hours per charge may not lead the industry, the included wireless charging case provides multiple additional charges, extending the total listening time to a more than satisfactory level. Conclusion: The Apple AirPods Pro deliver an unparalleled wireless audio experience, seamlessly blending comfort, functionality, and sound quality. With features like Active Noise Cancellation, Transparency Mode, and Siri integration, they cater to the needs of both audiophiles and everyday users. While they come with a premium price tag, the AirPods Pro justify the investment with their exceptional performance and integration into the Apple ecosystem, making them a top choice for those seeking a high-quality, hassle-free audio solution.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolutely Amazing – Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my AirPods Pro 2nd Gen! The sound quality is incredibly crisp, with deep bass and clear highs. The noise cancellation is next-level—perfect for work, travel, or just tuning out distractions. Transparency mode is super natural, almost like not wearing earbuds at all. Battery life is excellent, and the case charges them up quickly. I also love the new volume control on the stems—such a small change, but super convenient. They’re comfortable to wear for hours, and the fit feels secure. If you're thinking about upgrading or buying your first pair, don't hesitate. These are easily the best earbuds I’ve ever used. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    “Perfect Balance of Sound and Convenience”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using AirPods for a while now, and I’m very impressed with both the sound quality and the convenience. The audio is crisp and clear, with strong bass and balanced tones. They connect instantly to my iPhone and switch seamlessly between my devices, which makes them super easy to use. The battery life is solid, and the charging case makes it simple to keep them powered throughout the day. They’re also very comfortable to wear, even for long periods of time, and stay in place surprisingly well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a product saying it was excellent, it didn't come in the original box and there was no rubber on both sides. I don't recommend it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Overall Pleased With Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Pro (2nd generation) and I’m honestly really impressed. The sound quality is crisp and clear, and the noise cancellation works incredibly well—perfect for blocking out background noise when I’m working or traveling. They’re also very comfortable to wear for long periods, and the battery life has been great so far. Pairing with my phone was instant and super easy. Overall, I’m very happy with this purchase and would definitely recommend them to anyone looking for high-quality wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the AirPods Pro 2. The sound quality is clear and powerful, with deep bass. Active Noise Cancellation works extremely well and blocks outside noise effectively. Transparency mode feels natural, they are comfortable to wear, and the battery life easily lasts throughout the day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a positive experience with these. I haven’t had any issues with connectivity, the sound is great, the ear piece that goes into the ear is comfortable and doesn’t hurt my ear, and they have really good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Best AirPods I’ve Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easily the best AirPods I’ve owned so far. The sound quality is excellent, noise cancellation works great, and they’re very comfortable for long use. Battery life is solid and they connect instantly to my Apple devices. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great sound and outside noise reduction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy my new ear buds. They are comfortable and have different sizes of the rubber tips to select from to give you a customized fit. Sound quality is great and the surrounding noise reduction is greatly appreciated since that was my main reason for purchasing. The battery life so far has been really good. They pair up easily to my iPhone and iPad. Happy with these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro have change the way experience audio on the go. I Here's a concise rundown of what makes them stand out: Design & Comfort: The sleek design and customizable fit of the AirPods Pro make them incredibly comfortable to wear for extended periods. The silicone ear tips come in different sizes to ensure a snug fit for every ear shape, and they stay securely in place whether I'm working out or commuting. Active Noise Cancellation: The active noise cancellation feature is a game-changer, blocking out external sounds and immersing me in my music or podcasts. It's perfect for drowning out background noise in busy environments or focusing on tasks without distractions. Transparency Mode: When I need to stay aware of my surroundings, Transparency Mode lets in outside sound, making it easy to have conversations or listen for announcements without removing the AirPods Pro. It strikes the perfect balance between isolation and awareness. Sound Quality: Despite their compact size, the AirPods Pro deliver impressive sound quality. The bass is rich, the mids are clear, and the highs are crisp, creating an enjoyable listening experience across a variety of genres. Convenience: The seamless integration with Apple devices is a standout feature. From quick pairing with my iPhone to automatic switching between my iPad and MacBook, using the AirPods Pro is effortless. Plus, the touch controls on the stems make it easy to adjust volume, skip tracks, or activate Siri without reaching for my device. Battery Life: While the battery life may not be the longest compared to some competitors, the AirPods Pro's quick charging capability more than makes up for it. A quick 5-minute charge can provide around an hour of listening time, and the wireless charging case extends the battery life for on-the-go use. Conclusion: In summary, the Apple AirPods Pro are a premium option for anyone seeking convenience, comfort, and exceptional sound quality in wireless earbuds. Whether you're a music enthusiast, frequent traveler, or busy professional, they deliver an unparalleled audio experience.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t know I’m not sure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda muffle sounding and yes they can fall out of your ears which has happened to me. They come with different head sizes for the earpieces so that’s OK I’m trying to fall in love with these but I haven’t fallen in love with them yet.

    No, I would not recommend this to a friend