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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31208 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 31,208 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Outstanding Sound and Features Worth Every Penny!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Sound and Features – Worth Every Penny! ⭐⭐⭐⭐⭐ I recently purchased the AirPods Pro 2 from Best Buy, and they’ve exceeded all my expectations! The sound quality is phenomenal, with deep bass and crystal-clear highs. The Active Noise Cancellation is like magic—it blocks out distractions perfectly, whether I’m working, commuting, or just relaxing. The transparency mode is also impressive, allowing me to stay aware of my surroundings without removing the earbuds. The fit is incredibly comfortable, even for long periods, and the multiple ear tip options make it easy to find the perfect size. The battery life is stellar, lasting longer than I expected, and the charging case is sleek and easy to carry. Pairing with my devices was seamless, and I love the added features like precision finding and volume swipe controls. Best Buy’s service was excellent as always—the pickup was quick and hassle-free. If you’re on the fence about upgrading, don’t hesitate. The AirPods Pro 2 are worth every penny. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sound Quality Unmatched

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The improvement over the Gen 1 is night and day, once you feel the sound quality, you’ll never consider other headphones, the noise cancellation is equally amazing, it will completely fade out all noise, and the transparency mode is something I never thought I would need but now I can’t live without, you can listen to music while staying aware of your surroundings this feature is even better when you enable the Adaptive mode which intelligently cancels out really loud noises while keeping awareness of your surroundings. These earbud also have a Spatial Audio mode which makes it so your music sounds like a concert, and your movies feel like you’re at a movie theater, a truly underrated feature. Also battery last forever and then you charge for 5 min and you’re good to go for plenty of hours

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Pro 2: Premium Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple’s AirPods Pro 2 deliver an exceptional listening experience. The active noise cancellation is stronger, transparency mode feels natural, and sound quality is richer with deeper bass. Battery life has improved, and the new case with Find My support is super handy. Comfortable for long wear, they’re a perfect balance of convenience and premium audio, making them a worthwhile upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Air 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality with clear audio and deep bass. Very comfortable to wear, easy to connect, and battery life is impressive for daily use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Game Changer for Everyday Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the best earbuds I’ve used. The noise cancellation is shockingly effective — blocks out background noise even at the gym or on a plane. Transparency mode is super clear and feels natural when talking to people without needing to take them off. Sound quality is rich, with noticeable improvements in bass and clarity compared to the previous version. The fit is secure and comfortable for long wear, and the new case features (like the speaker and lanyard loop) are actually useful. Battery life holds up well too. Well worth the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Subpar earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound qualify is bad. Noise cancelling is barely there. Not worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Top-Tier choice for Apple users

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro (2nd Gen) deliver exceptional sound quality, improved noise cancellation, and a comfortable fit, making them one of the best wireless earbuds on the market. With Adaptive Transparency, Spatial Audio, and longer battery life, they offer a premium listening experience. The MagSafe charging case now includes a built-in speaker and Find My support for added convenience. ✅ Pros: Excellent Active Noise Cancellation (ANC) Rich, clear sound with deep bass Comfortable fit with multiple ear tip options Improved battery life and MagSafe charging case Seamless Apple ecosystem integration ❌ Cons: Pricey compared to competitors Limited customization for non-Apple users Still no high-resolution audio support Overall, a top-tier choice for Apple users who want premium sound, comfort, and top-notch noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Fit

    Rated 5 out of 5 stars

    "Superb sound, seamless connectivity. AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple's AirPods Pro (2nd generation) with MagSafe Case (USB-C) in White is a testament to the brand's commitment to superior quality and design. The audio quality is spectacular, providing a crystal-clear, immersive sound experience that is unrivaled. The active noise cancellation is highly effective, allowing you to concentrate on your music or calls irrespective of your surroundings. The AirPods Pro is designed for comfort, fitting securely in the ear, and the inclusion of different sized ear tips makes them suitable for virtually any user. The sweat and water-resistant feature make them an excellent choice for workouts or use in various weather conditions. The standout feature, however, may be the seamless integration with Apple devices. From instant pairing to handy functions like audio sharing and spatial audio, the AirPods Pro truly enrich the Apple ecosystem. The MagSafe Case, with its USB-C compatibility, offers a fast and convenient charging solution. It ensures your AirPods are protected and powered up, ready for use at any time. The case also supports wireless charging, adding another layer of user convenience. In conclusion, the AirPods Pro (2nd generation) with MagSafe Case (USB-C) in White is more than just a pair of wireless earbuds. They are a comprehensive audio solution that delivers superior sound, comfort, and convenience, making them a worthy investment for Apple users. They may come with a premium price tag, but the value they offer is undeniable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Number 1 Option for those in the Apple Ecosystem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod Pro 2 is an amazing product to add to your arsenal if you are already in the Apple Ecosystem. I can’t speak for non Apple users but for those who do use Apple Products, the AirPod Pro 2 has got to be the best true wireless option when searching for a new set of earbuds. At a glance the sound quality is above average, what makes the sound and experience of the AirPods so great is the noise cancellation and Spatial Audio. The different noise options such as the transparency feature and the adaptive audio is really what sold me on the AirPods. The different noise options offer so many different use cases, transparency is great when you need to hear your surroundings such as on a run or at work and the noise cancellation is so good that it helps when you want to go into a deep focus or just tune out the world. I’ve never been a fan of in-ear earbuds, but surprisingly the AirPod Pro’s are fairly comfortable especially over long time periods. The choice of different sizes is helpful. Best of all having USB C and MagSafe is a Plus. I can charge them on the go with my Mac but when I’m home, I can throw them on my MagSafe charger. Battery life is great and I’ve never really had a problem with them dying. As long has you have decent charging habits, they shouldn’t really die on you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cracks and faulty touch pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked fine but a couple of falls from not even that high of a distance broke the touchpad on the right one and major cracks in the left one. Also, you can't get it engraved like you can on the Apple website. Makes me doubt if they were new or just refurbished.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely obsessed with my AirPod Pro 2s! The sound quality is crisp and immersive, with the noise cancellation working like magic to block out the world. They fit snugly, feel super comfortable for hours, and the transparency mode is a game-changer for staying aware when I need to. The battery life is solid, and the seamless connection to my devices makes them a total joy to use. Honestly, they’ve become my go-to for music, calls, and even workouts—love these things!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    The Best Earbuds I’ve Used So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed. The sound quality is crisp with strong bass, and the noise cancellation works amazingly well, especially in busy places. They fit comfortably and stay in place even during long use. The improved battery life and seamless pairing with my devices make them super convenient. Overall, a great upgrade and definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    A Sonic Marvel Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Apple AirPods Pro (2nd Generation) and have been thoroughly impressed with the audio experience they deliver. From the moment I popped these sleek earbuds into my ears, I was transported into a world of rich, immersive sound. The active noise cancellation feature is a game-changer. Whether I'm in a bustling coffee shop or on a noisy commute, the AirPods Pro effectively drown out the background noise, allowing me to enjoy my music, podcasts, or calls without any disruptions. The transparency mode is equally impressive, providing a seamless transition between immersing myself in my surroundings and getting lost in my audio. The fit is snug and comfortable, thanks to the three sizes of silicone ear tips that come with the AirPods Pro. This not only ensures a secure fit but also contributes to the impressive noise isolation. I can wear them for extended periods without any discomfort, making them ideal for long flights or work sessions. The controls are intuitive, allowing me to play/pause, skip tracks, and answer calls with a simple squeeze. Siri integration is seamless, making it easy to control my music and access information hands-free. Battery life is impressive, offering several hours of listening time on a single charge, and the wireless charging case ensures they're always ready to go. The sweat and water-resistant design also make them suitable for workouts or outdoor activities. While the AirPods Pro come with a premium price tag, the audio quality, noise cancellation, and overall user experience make them a worthwhile investment for anyone seeking a top-notch wireless earbud solution. Apple has once again set the bar high with the AirPods Pro (2nd Generation).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple - AirPods Pro 2 - White

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Apple AirPods Pro 2, and I am extremely satisfied with my purchase! These earbuds take the listening experience to a whole new level with their impressive sound quality and active noise cancellation features. The audio is crystal clear, with rich bass and detailed highs that make every song enjoyable. The transparency mode is a fantastic addition, allowing me to stay aware of my surroundings without having to take them off. Plus, the fit is comfortable and secure, making them perfect for extended use, whether I’m working out or just relaxing at home. The battery life is impressive, lasting all day with the charging case providing additional power on the go. I also love the seamless integration with my Apple devices, making switching between devices effortless. Overall, the AirPods Pro 2 have exceeded my expectations, offering premium sound quality and great functionality. I highly recommend them to anyone looking for high-quality wireless earbuds!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fake

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will give a -10 rating. It looks like trash. No serial number and manufacturer information on the product. Serial number in the website is not matching with the Apple service. Fake product. Worst Customer Service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken. The top of the AirPods case came broken and missing parts

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrible delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My package arrived in a destroyed box with stains like takis. It was horrible to receive the package that way. I trusted best buy to avoid these things.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing hearing device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Apple AirPods Pro 2, and I’m beyond impressed! The Active Noise Cancelling (ANC) feature is incredible, blocking out background noise so I can enjoy music and calls without distractions. Transparency Mode works perfectly when I need to hear my surroundings, while the sound quality is rich, clear, and immersive—especially with the spatial audio feature. The fit is comfortable and secure, thanks to the multiple silicone tip sizes, and I can wear them for hours without discomfort. Battery life is great, with plenty of listening time and a charging case that provides extra power. The seamless integration with my Apple devices is another huge plus, especially with features like automatic device switching. Overall, the AirPods Pro 2 offer premium sound, excellent noise cancellation, and unbeatable convenience. Highly recommended for anyone looking for top-tier wireless earbuds!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods pro 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My airpods pro 2 was OPENED as soon as it arrived. I dont know if they do something to it but i want a refund right now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Empty airpods box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately mi ipods came with empty box looks it was a open item or something i reported to customer service and they do nothing but waste my time end of the story i lost $250 . Poor and unprofessional service here

    No, I would not recommend this to a friend