Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 31567 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 31,567 reviews
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Apple AirPods are amazing! The sound quality is crystal clear, with deep bass and balanced tones that make music and calls sound great. They connect instantly to my iPhone and switch between devices seamlessly. The battery life is impressive, and the charging case is compact and easy to carry. They’re also very comfortable to wear for long periods without hurting my ears. Definitely the best wireless earbuds I’ve ever owned – highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro (2nd Gen) Review

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are a solid upgrade with noticeably better sound quality, stronger bass, and improved noise cancellation. I love the more natural Transparency Mode and the comfortable fit they stay in place even during workouts. Battery life is solid, and the updated case with a speaker and Precision Finding is super handy. My only gripe is the touch controls they can be a bit finicky. Also, I wish there were more color options besides white. Overall, if you’re in the Apple ecosystem, these are a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had switched from AirPods two years ago to beats and now I’m back to AirPods and I honestly love them. They are great and they do stay in my ear now not sure what the difference is, but I like it. I have my conch & tragus pierced so they used to irritate it back then but not that they’re healed, Everything is great. Sound quality is great, battery life is great. I have no complaints. And no more connectivity issues. That was one of my biggest issues with using the beats power pro with my Apple devices, including my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    A Sonic Marvel Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Apple AirPods Pro (2nd Generation) and have been thoroughly impressed with the audio experience they deliver. From the moment I popped these sleek earbuds into my ears, I was transported into a world of rich, immersive sound. The active noise cancellation feature is a game-changer. Whether I'm in a bustling coffee shop or on a noisy commute, the AirPods Pro effectively drown out the background noise, allowing me to enjoy my music, podcasts, or calls without any disruptions. The transparency mode is equally impressive, providing a seamless transition between immersing myself in my surroundings and getting lost in my audio. The fit is snug and comfortable, thanks to the three sizes of silicone ear tips that come with the AirPods Pro. This not only ensures a secure fit but also contributes to the impressive noise isolation. I can wear them for extended periods without any discomfort, making them ideal for long flights or work sessions. The controls are intuitive, allowing me to play/pause, skip tracks, and answer calls with a simple squeeze. Siri integration is seamless, making it easy to control my music and access information hands-free. Battery life is impressive, offering several hours of listening time on a single charge, and the wireless charging case ensures they're always ready to go. The sweat and water-resistant design also make them suitable for workouts or outdoor activities. While the AirPods Pro come with a premium price tag, the audio quality, noise cancellation, and overall user experience make them a worthwhile investment for anyone seeking a top-notch wireless earbud solution. Apple has once again set the bar high with the AirPods Pro (2nd Generation).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple’s new headset is a premium blend of sleek design, superb sound quality, and seamless integration with the Apple ecosystem. The audio is rich and immersive, with top-tier noise cancellation and spatial audio that impresses. Comfort is excellent for long use, and features like adaptive transparency and fast pairing make it ultra user-friendly. Battery life is strong, though the price is high. Still, for Apple users, it’s a top-tier choice that delivers on performance and style.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Top-Tier choice for Apple users

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro (2nd Gen) deliver exceptional sound quality, improved noise cancellation, and a comfortable fit, making them one of the best wireless earbuds on the market. With Adaptive Transparency, Spatial Audio, and longer battery life, they offer a premium listening experience. The MagSafe charging case now includes a built-in speaker and Find My support for added convenience. ✅ Pros: Excellent Active Noise Cancellation (ANC) Rich, clear sound with deep bass Comfortable fit with multiple ear tip options Improved battery life and MagSafe charging case Seamless Apple ecosystem integration ❌ Cons: Pricey compared to competitors Limited customization for non-Apple users Still no high-resolution audio support Overall, a top-tier choice for Apple users who want premium sound, comfort, and top-notch noise cancellation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fake

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will give a -10 rating. It looks like trash. No serial number and manufacturer information on the product. Serial number in the website is not matching with the Apple service. Fake product. Worst Customer Service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken airpods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken. The top of the AirPods case came broken and missing parts

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrible delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My package arrived in a destroyed box with stains like takis. It was horrible to receive the package that way. I trusted best buy to avoid these things.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2: Premium Sound, Perfect Fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are one of Apple’s best audio products to date, delivering a noticeable upgrade in sound quality, noise cancellation, and overall user experience. What’s great: • Outstanding Active Noise Cancellation – Blocks out more background noise than the previous model, especially in travel and gym settings. • Clear, balanced sound – Better bass, cleaner vocals, and improved clarity across music, calls, and videos. • Adaptive Transparency Mode – Keeps you aware of surroundings while still reducing harsh sounds. • Comfortable fit – Lightweight, stable in the ear, and perfect for long listening. • Excellent battery life – Longer playtime and faster recharging through the MagSafe case. • Find My support + built-in speaker on case – Makes finding your earbuds much easier. • USB-C version – More convenient charging.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Subpar earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound qualify is bad. Noise cancelling is barely there. Not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Empty airpods box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately mi ipods came with empty box looks it was a open item or something i reported to customer service and they do nothing but waste my time end of the story i lost $250 . Poor and unprofessional service here

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Fit

    Rated 5 out of 5 stars

    Everyday

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my AirPods for online meetings, listening to music, audiobooks, YouTube and podcasts. They fit my ears well, they're comfortable for hours of use. I like how seamlessly they switch between devices (iPhone, Apple TV, iPad, MacBook). One of my favorite features is the noise cancelling, which I use on planes, while I'm mowing the lawn, or on the rare day I'm working in the office and people's chatter around me becomes distracting.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Title: A New Hope for Wireless Audio

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid Star Wars fan, I have to say, finding the AirPods Pros felt a bit like discovering I was Force-sensitive—absolutely game-changing! From the moment I unboxed them, I knew these weren’t just any earbuds; these were my new co-pilots on every adventure, from dodging the hectic rush-hour traffic on the subway to navigating the quiet corridors of my office. The noise cancellation feature is like having my very own force field, blocking out the bustling world of Coruscant around me. Meanwhile, the transparency mode keeps me attuned to my surroundings, ready to dodge any Stormtroopers that come my way. The sound quality? Crisp and clear, like the chime of lightsabers clashing—it’s that moment when Luke Skywalker first ignites his lightsaber, pure magic. Battery life is impressive too—strong enough to last through a marathon viewing of the entire saga, or perhaps a lengthy debate on who’s the best Sith Lord. And the comfort? Let’s just say, Yoda could meditate with these in and forget they’re there. To put it simply, the AirPods Pros have made me feel like I’ve jumped to lightspeed in the realm of audio experiences. Whether you’re a Rebel Alliance recruit or a seasoned Jedi Knight, these earbuds are your must-have accessory in the galaxy of sound. May the Force be with you, and your music always be with you, thanks to AirPods Pros! Hope this captures the spirit of both Star Wars and the impressive features of the AirPods Pros!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple - AirPods Pro 2 - White

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Apple AirPods Pro 2, and I am extremely satisfied with my purchase! These earbuds take the listening experience to a whole new level with their impressive sound quality and active noise cancellation features. The audio is crystal clear, with rich bass and detailed highs that make every song enjoyable. The transparency mode is a fantastic addition, allowing me to stay aware of my surroundings without having to take them off. Plus, the fit is comfortable and secure, making them perfect for extended use, whether I’m working out or just relaxing at home. The battery life is impressive, lasting all day with the charging case providing additional power on the go. I also love the seamless integration with my Apple devices, making switching between devices effortless. Overall, the AirPods Pro 2 have exceeded my expectations, offering premium sound quality and great functionality. I highly recommend them to anyone looking for high-quality wireless earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Game Changer for Everyday Use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the best earbuds I’ve used. The noise cancellation is shockingly effective — blocks out background noise even at the gym or on a plane. Transparency mode is super clear and feels natural when talking to people without needing to take them off. Sound quality is rich, with noticeable improvements in bass and clarity compared to the previous version. The fit is secure and comfortable for long wear, and the new case features (like the speaker and lanyard loop) are actually useful. Battery life holds up well too. Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    True to the Hype: My Real Experience with AirPods

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was cautiously optimistic when I picked up my AirPods Pro 2nd Gen from Best Buy. I've heard a lot about them, and I wanted to see if they truly lived up to the hype. Here's my honest take: Rich and Realistic Sound: The audio quality is impressive. It's not just about the volume but the clarity and depth of sound that make these special. Whether I'm listening to my favorite tracks or catching up on audiobooks, the AirPods deliver a solid performance. The noise cancellation is a neat feature, useful in noisy environments, though not entirely isolating – which, in some cases, is actually a safety plus. Comfort for Everyday Use: These earbuds are surprisingly comfortable. They fit well in my ears and don't cause discomfort, even after a few hours. It's a balance of snug fit and gentleness that I appreciate during my daily routines. Dependable Battery Life: The battery life is reliable, getting me through most of my day without a hitch. While I do need to charge them more frequently than some other gadgets, the fast charging feature is a lifesaver. User-Friendly Connectivity: Pairing with my devices was straightforward and hassle-free. The touch controls are intuitive, though it took a bit of practice to get used to them. Once I did, they became second nature. Best Buy's Service: What made this purchase truly satisfying was the service at Best Buy. The staff were knowledgeable and helpful, making sure I got exactly what I needed. Their customer service was top-notch, adding to the overall positive experience. In conclusion, the AirPods Pro 2nd Gen are a solid choice for anyone looking for quality wireless earbuds. They're not perfect, but they strike a great balance between functionality and comfort. Paired with the excellent service at Best Buy, this purchase was a win for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing hearing device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Apple AirPods Pro 2, and I’m beyond impressed! The Active Noise Cancelling (ANC) feature is incredible, blocking out background noise so I can enjoy music and calls without distractions. Transparency Mode works perfectly when I need to hear my surroundings, while the sound quality is rich, clear, and immersive—especially with the spatial audio feature. The fit is comfortable and secure, thanks to the multiple silicone tip sizes, and I can wear them for hours without discomfort. Battery life is great, with plenty of listening time and a charging case that provides extra power. The seamless integration with my Apple devices is another huge plus, especially with features like automatic device switching. Overall, the AirPods Pro 2 offer premium sound, excellent noise cancellation, and unbeatable convenience. Highly recommended for anyone looking for top-tier wireless earbuds!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods pro 2

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My airpods pro 2 was OPENED as soon as it arrived. I dont know if they do something to it but i want a refund right now

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Revolutionary Audio Experience: Apple AirPods Pro

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro 2nd Gen are a phenomenal upgrade and truly set the standard for wireless earbuds. From the moment I put them on, I was blown away by the immersive sound quality. The Active Noise Cancellation is incredibly effective, allowing me to focus on my music or calls without any background distractions. Transparency mode is equally impressive, seamlessly blending external sounds when I need to be aware of my surroundings. The adaptive EQ ensures that the sound is perfectly tuned to my ears, providing a rich and balanced audio experience across all genres of music. The fit is superb, thanks to the customizable silicone tips, which stay secure and comfortable throughout the day. Whether I'm at the gym, commuting, or working from home, these earbuds remain snug and never cause discomfort. Battery life is another standout feature. I can go through an entire day of use, including multiple calls and listening sessions, without needing to recharge. The new MagSafe charging case is a convenient addition, making it effortless to keep my AirPods powered up. The seamless integration with Apple devices is the icing on the cake.

    I would recommend this to a friend