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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 31899 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 31,899 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the AirPods Pro 2. The sound quality is clear and powerful, with deep bass. Active Noise Cancellation works extremely well and blocks outside noise effectively. Transparency mode feels natural, they are comfortable to wear, and the battery life easily lasts throughout the day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Number 1 Option for those in the Apple Ecosystem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod Pro 2 is an amazing product to add to your arsenal if you are already in the Apple Ecosystem. I can’t speak for non Apple users but for those who do use Apple Products, the AirPod Pro 2 has got to be the best true wireless option when searching for a new set of earbuds. At a glance the sound quality is above average, what makes the sound and experience of the AirPods so great is the noise cancellation and Spatial Audio. The different noise options such as the transparency feature and the adaptive audio is really what sold me on the AirPods. The different noise options offer so many different use cases, transparency is great when you need to hear your surroundings such as on a run or at work and the noise cancellation is so good that it helps when you want to go into a deep focus or just tune out the world. I’ve never been a fan of in-ear earbuds, but surprisingly the AirPod Pro’s are fairly comfortable especially over long time periods. The choice of different sizes is helpful. Best of all having USB C and MagSafe is a Plus. I can charge them on the go with my Mac but when I’m home, I can throw them on my MagSafe charger. Battery life is great and I’ve never really had a problem with them dying. As long has you have decent charging habits, they shouldn’t really die on you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fake

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will give a -10 rating. It looks like trash. No serial number and manufacturer information on the product. Serial number in the website is not matching with the Apple service. Fake product. Worst Customer Service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sent used pair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent a used/ broken product. The earbuds were broken and the hinge on the case were bent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Subtle but noticeable updates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are a game-changer. The sound quality is incredibly clear with rich bass and crisp highs, and the Active Noise Cancellation is seriously impressive — perfect for tuning out distractions. The Transparency Mode feels natural and is great for staying aware when needed. Battery life is solid, and the updated case with Find My support is a nice touch. They fit comfortably for hours, and the improved touch controls make them super easy to use. Whether you’re commuting, working out, or just relaxing, these are easily the best wireless earbuds I’ve used. Apple nailed it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken. The top of the AirPods case came broken and missing parts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2 years so far and I’m knocking on wood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for 2 years now and these earbuds are absolutely amazing. With the noise canceling I absorb music on a different level while I’m at work which is when I use them most. They have different sized rubber bits and I found out that the small actually create a perfect fit and using the normal or large is where I usually find any earbuds falling out. I’d consider buying a newer pair or version if they’ve kept or increased durability and quality. These are perfect though. Have fallen and taken a beating too. Still work regardless. Case holds its charge and does its job. Earbuds, when using both at full or almost full volume they last about 5-7 hours I wanna say.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    True to the Hype: My Real Experience with AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was cautiously optimistic when I picked up my AirPods Pro 2nd Gen from Best Buy. I've heard a lot about them, and I wanted to see if they truly lived up to the hype. Here's my honest take: Rich and Realistic Sound: The audio quality is impressive. It's not just about the volume but the clarity and depth of sound that make these special. Whether I'm listening to my favorite tracks or catching up on audiobooks, the AirPods deliver a solid performance. The noise cancellation is a neat feature, useful in noisy environments, though not entirely isolating – which, in some cases, is actually a safety plus. Comfort for Everyday Use: These earbuds are surprisingly comfortable. They fit well in my ears and don't cause discomfort, even after a few hours. It's a balance of snug fit and gentleness that I appreciate during my daily routines. Dependable Battery Life: The battery life is reliable, getting me through most of my day without a hitch. While I do need to charge them more frequently than some other gadgets, the fast charging feature is a lifesaver. User-Friendly Connectivity: Pairing with my devices was straightforward and hassle-free. The touch controls are intuitive, though it took a bit of practice to get used to them. Once I did, they became second nature. Best Buy's Service: What made this purchase truly satisfying was the service at Best Buy. The staff were knowledgeable and helpful, making sure I got exactly what I needed. Their customer service was top-notch, adding to the overall positive experience. In conclusion, the AirPods Pro 2nd Gen are a solid choice for anyone looking for quality wireless earbuds. They're not perfect, but they strike a great balance between functionality and comfort. Paired with the excellent service at Best Buy, this purchase was a win for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Empty airpods box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately mi ipods came with empty box looks it was a open item or something i reported to customer service and they do nothing but waste my time end of the story i lost $250 . Poor and unprofessional service here

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2 Review: Great for Focus and the Gym

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my AirPods Pro 2 — they help me stay focused and motivated, whether I’m studying or at the gym. The noise cancellation is amazing for blocking out distractions, and the sound quality is super clear. They fit comfortably and never fall out during workouts, which I love. The battery lasts a long time, and the case charges fast. Overall, they make schoolwork and exercise way more enjoyable and productive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrible delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My package arrived in a destroyed box with stains like takis. It was horrible to receive the package that way. I trusted best buy to avoid these things.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional Upgrade with AirPods Pro 2 Type C

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After upgrading to the AirPods Pro 2, with Type C charging I must say that I'm really impressed with the improvements Apple has made. Here's my personal take on these earbuds; Design and Comfort; The AirPods Pro 2 maintains Apples signature minimalist design. They fit perfectly in my ears providing comfort during periods of use. The silicone tips come in sizes ensuring a fit for different ear shapes. Sound Quality; I've noticed an enhancement in quality. The bass is richer. The overall clarity is exceptional. Whether its music, podcasts or taking calls the sound remains consistently crisp and immersive. Active Noise Cancellation (ANC); The ANC feature on the AirPods Pro 2 is truly outstanding. It effectively blocks out background noise, which's a game changer for me during commutes or in environments. Additionally the transparency mode is an addition as it allows me to remain aware of my surroundings when necessary. Battery Life and Type C Charging; I'm really impressed, with the battery life; it easily lasts throughout my day on one charge. Moreover having Type C charging capability is an update as it aligns with the universal charging standard and offers charging times. Features; Pairing my devices with the Apple H1 chip is really smooth. I love how easy it is to control with a few touches and the customization options, on the iOS interface are great. The Find My feature is a lifesaver for someone like me who tends to misplace things. In terms of experience I have to say that the AirPods Pro 2 Type C is an improvement compared to its previous version. The sound quality has noticeably improved the noise cancellation works effectively. The convenience of Type C charging makes it a worthwhile investment, for anyone seeking high quality earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Pro 2: The Pinnacle of True Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro 2 are more than an upgrade—they are a revelation in wireless sound technology. With each generation, Apple refines what it means to listen on the go, and this time, the experience is nothing short of transformative. Sound Quality: From the moment you pop them in, you’ll notice a strikingly natural and balanced sound signature. The bass is present and punchy, mids are rich, and highs sparkle without harshness. Whether you’re sinking into a spatial audio concert or catching every detail of a FaceTime call, the AirPods Pro 2 shine. The Adaptive EQ and H2 chip mean the sound profile adjusts to your ears perfectly every time—music sounds alive, voices are crystal clear, and immersion is complete. Noise Cancellation: Apple’s active noise cancellation is world-class. On a busy city street or a crowded subway, all distractions gently fade into silence. With a tap, Transparency Mode lets in the world again, keeping you safe and aware. In practical tests, these buds outpaced most competitors, even challenging over-ear headphones. It’s that impressive. Design and Comfort: The iconic white finish, compact MagSafe case, and customizable silicone ear tips (now with five sizes) guarantee comfort for every ear. They’re sweat, water, and dust resistant, ready for the gym or daily adventure. The fit is snug yet gentle—even after hours of listening, there’s no discomfort. Features & Integration: Up to 8 hours of playtime per charge (with ANC on), 30+ hours total with the case Seamless Apple ecosystem pairing and Find My support New FDA-cleared hearing aid and hearing protection features—groundbreaking accessibility! Touch controls, hands-free Siri, and heart rate sensing for workouts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AirPods I’ve Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easily the best AirPods I’ve owned so far. The sound quality is excellent, noise cancellation works great, and they’re very comfortable for long use. Battery life is solid and they connect instantly to my Apple devices. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Title: A New Hope for Wireless Audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid Star Wars fan, I have to say, finding the AirPods Pros felt a bit like discovering I was Force-sensitive—absolutely game-changing! From the moment I unboxed them, I knew these weren’t just any earbuds; these were my new co-pilots on every adventure, from dodging the hectic rush-hour traffic on the subway to navigating the quiet corridors of my office. The noise cancellation feature is like having my very own force field, blocking out the bustling world of Coruscant around me. Meanwhile, the transparency mode keeps me attuned to my surroundings, ready to dodge any Stormtroopers that come my way. The sound quality? Crisp and clear, like the chime of lightsabers clashing—it’s that moment when Luke Skywalker first ignites his lightsaber, pure magic. Battery life is impressive too—strong enough to last through a marathon viewing of the entire saga, or perhaps a lengthy debate on who’s the best Sith Lord. And the comfort? Let’s just say, Yoda could meditate with these in and forget they’re there. To put it simply, the AirPods Pros have made me feel like I’ve jumped to lightspeed in the realm of audio experiences. Whether you’re a Rebel Alliance recruit or a seasoned Jedi Knight, these earbuds are your must-have accessory in the galaxy of sound. May the Force be with you, and your music always be with you, thanks to AirPods Pros! Hope this captures the spirit of both Star Wars and the impressive features of the AirPods Pros!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are currently one of the best headphones for iPhone users. They offer a very balanced sound quality, with deep bass and clear voices, ideal for both music and calls. Active noise cancellation has improved a lot compared to previous versions and really isolates external sound, making them perfect for work, traveling or training. The "Transparency" mode works naturally, allowing you to hear the environment without having to take off your headphones. The connection with the iPhone is instant, stable and integrates perfectly with functions such as "Find My", automatic switching between Apple devices and ear detection. In terms of comfort, they have a soft and light fit that allows you to use them for several hours without discomfort. The battery lasts about 6-8 hours per charge, and the case offers several additional charges, enough for a full day. In summary, the AirPods Pro 2 combine excellent sound, superior noise cancellation and seamless integration with the Apple ecosystem. They are a highly recommended option for anyone looking for premium headphones for their iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a positive experience with these. I haven’t had any issues with connectivity, the sound is great, the ear piece that goes into the ear is comfortable and doesn’t hurt my ear, and they have really good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro 2 are by far my favorite wireless earbuds! They’re incredibly comfortable to wear, even for long periods, and the sound quality is amazing — crisp, balanced, and immersive. The Active Noise Cancelling works flawlessly, blocking out distractions, and the new hearing aid feature is a fantastic bonus for everyday use. They connect seamlessly to my devices, and the battery life easily gets me through the day. Worth every penny for comfort, sound, and convenience. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top-Tier choice for Apple users

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro (2nd Gen) deliver exceptional sound quality, improved noise cancellation, and a comfortable fit, making them one of the best wireless earbuds on the market. With Adaptive Transparency, Spatial Audio, and longer battery life, they offer a premium listening experience. The MagSafe charging case now includes a built-in speaker and Find My support for added convenience. ✅ Pros: Excellent Active Noise Cancellation (ANC) Rich, clear sound with deep bass Comfortable fit with multiple ear tip options Improved battery life and MagSafe charging case Seamless Apple ecosystem integration ❌ Cons: Pricey compared to competitors Limited customization for non-Apple users Still no high-resolution audio support Overall, a top-tier choice for Apple users who want premium sound, comfort, and top-notch noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Take on the AirPods Pro 2

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro 2 for a bit now, and honestly, they’re just solid. The sound is clean, the bass hits the way it should, and the noise cancellation is way better than I expected. They make everything — music, calls, podcasts — feel smoother. The comfort is on point too. They stay in place, don’t bug my ears, and the battery life easily gets me through the day. The case upgrades are nice, especially being able to find it easier and charge with USB‑C. Overall, they’re just easy. They work every time, sound great, and make life a little quieter when I need it. Definitely glad I grabbed them.

    I would recommend this to a friend