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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 31899 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 31,899 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro offer a compelling combination of convenience, comfort, and audio quality, making them a top choice for wireless earbuds. Their active noise cancellation feature effectively blocks out external sounds, while the Transparency mode allows users to hear their surroundings when needed. The customizable fit and sweat and water resistance make them suitable for various activities, including workouts. The sound quality is impressive, with clear vocals and deep bass. However, some users may find the battery life slightly lacking compared to other wireless earbuds on the market. Overall, the AirPods Pro are a great option for those seeking premium wireless earbuds with advanced features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My exp with Apple AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Quality and Value – Worth Every Penny I recently upgraded to the **Apple AirPods Pro (2nd generation) with MagSafe Case (USB‑C)**, and I couldn’t be happier with my purchase. These earbuds deliver exceptional performance, and in my opinion, they offer fantastic value for the price. ### Pros: 1. **Superior Sound Quality**: The sound quality of these AirPods Pro is outstanding. The audio is clear and balanced, with deep bass and crisp highs. Whether I’m listening to music, podcasts, or making calls, the sound is always rich and immersive. The improved drivers and amplifiers really make a difference. 2. **Active Noise Cancellation (ANC)**: The ANC on these AirPods Pro is top-tier. It’s incredibly effective at blocking out background noise, whether I’m on a busy street or in a noisy office. The Transparency mode is also fantastic, allowing me to hear my surroundings without taking out the earbuds. 3. **Comfort and Fit**: The fit of these AirPods Pro is perfect for me. The customizable silicone tips make them comfortable to wear for extended periods, and they stay securely in place, even during workouts. They’re lightweight and easy to forget you’re even wearing them. 4. **MagSafe and USB-C Charging**: The addition of the MagSafe case with USB-C is a huge plus. It’s so convenient to be able to snap the case onto a MagSafe charger and have it charge wirelessly. The USB-C port is a welcome upgrade, making it easier to charge with the same cable I use for other devices. 5. **Improved Battery Life**: The battery life has been noticeably improved from the previous generation. I can easily get through a full day of use with ANC on, and the quick charging feature is a lifesaver when I need a fast top-up. 6. **Seamless Apple Integration**: As expected with Apple products, the AirPods Pro integrate seamlessly with my other Apple devices. Switching between my iPhone, iPad, and Mac is effortless, and features like Spatial Audio and automatic device switching work flawlessly. ### Conclusion: The Apple AirPods Pro (2nd generation) with MagSafe Case (USB-C) offer an outstanding combination of sound quality, comfort, and convenience at a price that’s well worth it. The improvements in ANC, battery life, and charging options make these AirPods Pro a top choice for anyone looking for high-quality wireless earbuds. I highly recommend them to anyone who values premium audio and seamless integration with Apple’s ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE MY AIRPOD PROS!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t live without them! I had the 1st gen I got 4 years ago but got these with the added functions with the gen 2! I still use my gen 1 AirPod Pros with my Laptop and but the Gen 2s go everywhere with me and I expect they will last just as long and my other ones will that are STILL working. A must have especially if you have an iPhone! Sound great, fit great, battery great, new case with speaker great, noise cancelling great, transparency mode great! Side note.. I used to hate earbuds, they used to either hurt my ears or fall out; but the shape of the AirPod Pros changed that at least for me forever. Sometimes I even forget to take it out of my ear when I use just one for phone calls. No complaints, love them and will never not have a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I use them every day

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried a lot of different bluetooth headphones, including earbuds and over the ear, and these are by far the best headphones I've ever used. They are comfortable. I'm able to wear them for hours with no issues. The noise cancelling is excellent, although at about a year and a half of using them every day the noise cancelling stopped working as well. They are durable without weak points where they might break. Battery life is good enough for what I use them for. And the size/portability factor is huge. If you're in the Apple ecosystem, the seamlessness of being able to move from iPhone to iPad to Apple TV and have the sound move with you with just a click or two and sometimes without even doing anything extra is amazing. I just bought a second pair after giving my 2 year old set to my wife to use. Very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Airpods pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are a true upgrade in both sound and comfort. The audio quality is crystal clear, with deep bass and balanced mids that make music, podcasts, and calls sound amazing. Apple’s improved Active Noise Cancellation is impressive — it blocks out background noise so effectively that it feels like stepping into your own quiet world, and the new Adaptive Transparency mode keeps you aware of your surroundings when needed. Comfort has also been improved, with soft silicone tips in multiple sizes for a secure, all-day fit. The battery life is great for everyday use, and the charging case now includes a built-in speaker and a lanyard loop for extra convenience. Pairing with Apple devices is instant and seamless, and the touch controls on the stems make it easy to adjust volume, skip tracks, or answer calls without reaching for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are easily the best wireless earbuds I’ve used so far — Apple really refined the design and performance compared to the first generation.”They fit securely without causing discomfort, even after hours of use, and the case feels sleek and sturdy. The sound is crisp with improved bass, and vocals come through very clearly. And the upgraded noise cancellation blocks out subway noise impressively, and transparency mode feels natural, almost like I’m not wearing earbuds. The Adaptive Transparency automatically adjusts volume in noisy environments, and I love being able to find my case with Precision Finding. Adaptive Transparency automatically adjusts volume in noisy environments, and I love being able to find my case with Precision Finding.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned numerous variations of ear buds, but these have been my favorite to date. Fit great, stay in place, even during vigorous training and run sessions. Super comfy-- I can even sleep with them listening to breathing/meditations and not be bothered by them in my ears. Great sound for buds and I like the programmability for noise cancelling or transparent so I can be aware of the environment when running on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods, and they’ve exceeded my expectations. The sound quality is crisp and balanced, with surprisingly strong bass for their size. Pairing them with my iPhone was instant—just open the case, and they’re ready to go. The fit is comfortable enough to wear for hours, and they stay secure even during workouts. Battery life easily lasts through a full day of listening and calls, and the charging case makes topping up super convenient. Noise isolation isn’t perfect in very loud environments, but for everyday use, these are excellent. Overall, AirPods are an outstanding choice for anyone who wants reliable wireless earbuds with great sound and effortless Apple integration.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Seamless Purchase & Amazing AirPods – Highly Recom

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased Apple AirPods from Best Buy, and the entire experience — from ordering to using — was fantastic. The checkout process was quick and smooth, and I appreciated the flexible payment options that made it easy to manage. The AirPods themselves are everything I expected and more. The sound quality is crisp and clear, especially when listening to music or taking calls. The seamless connection with my iPhone was instant, and the battery life is impressive — I can go days without needing a full charge. The packaging was clean and professional, and the product arrived earlier than expected. Best Buy’s communication through emails and tracking updates gave me peace of mind throughout the shipping process. If you’re considering getting AirPods, I highly recommend buying them through Best Buy. It was fast, secure, and overall a very smooth transaction. I’m beyond satisfied with the product and the service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods Pro for a while now, and overall, I’m really impressed with how well they perform. They feel premium, work flawlessly with my Apple devices, and are easy to use day to day. The noise cancellation is one of my favorite features. It does a great job of blocking out background noise when I’m commuting or trying to focus. Transparency Mode is just as useful—it lets outside sound in clearly without making things feel artificial, which is great when I need to stay aware of what’s going on around me. Sound quality is excellent. The audio is clear and balanced, with strong bass that doesn’t overpower the mids or highs. Whether I’m listening to music, podcasts, or taking calls, everything sounds crisp and natural. Call quality has also been solid, even in noisy environments. They’re very comfortable to wear, even for long periods. The different ear tip sizes help get a secure fit, and they don’t feel heavy in my ears. The charging case is compact and easy to carry, and I like that it supports wireless charging. Battery life has been reliable for my daily use, and the seamless integration with Apple devices makes a big difference. Pairing is instant, switching between devices is smooth, and features like Spatial Audio add to the experience. They’re definitely on the expensive side, but in my opinion, the AirPods Pro are worth it for the sound quality, noise cancellation, and overall convenience. I’d recommend them to anyone looking for high-quality wireless earbuds, especially if you’re already using Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simplyy Outstanding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply Outstanding! I recently upgraded to the AirPods Pro (2nd Generation), and they’ve truly exceeded my expectations. Apple has fine-tuned every aspect, making these earbuds a standout in the premium wireless audio market. Sound Quality: The sound quality is phenomenal! With the new H2 chip, the audio is richer, with deeper bass and crystal-clear highs. Whether I'm listening to music, podcasts, or watching movies, the immersive experience is unparalleled. Active Noise Cancellation (ANC): The ANC is a game-changer. Compared to the first gen, it’s noticeably more effective, especially in noisy environments like airplanes or cafes. The transparency mode is also fantastic, letting in just the right amount of ambient noise when needed. Comfort and Fit: These AirPods fit like a dream. The improved ear tips (now available in an extra small size) ensure they stay snug during workouts, commutes, or long listening sessions. They’re so comfortable I often forget I’m wearing them! Battery Life: The battery life has seen a significant boost. I can easily get 6 hours of playback on a single charge, and with the MagSafe charging case, I can go days without needing to recharge fully. Magical Features: The new swipe controls for volume adjustment are super intuitive, and the "Find My" integration with the speaker on the case has saved me more than once! Plus, pairing and switching between devices is still as seamless as ever. Conclusion: The AirPods Pro 2nd Gen are worth every penny. They deliver incredible audio quality, unparalleled convenience, and fantastic noise cancellation—all wrapped in a sleek, user-friendly package. If you're on the fence, go for it; you won’t regret it! Rating: 5/5 Highly recommended for audiophiles, Apple users, and anyone who values premium sound and convenience!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent choice of ear phone in my opinion.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro are a standout in the true wireless earbuds market, offering impressive sound quality, excellent noise cancellation, and seamless integration with Apple devices. Out of the box, the AirPods Pro deliver a premium feel, with a more ergonomic design compared to the standard AirPods, featuring customizable silicone tips for a better fit and improved comfort during extended wear. The active noise cancellation (ANC) feature is one of the key highlights, effectively blocking out background noise for an immersive listening experience. The transparency mode is also highly useful, allowing users to hear the outside world when needed without removing the earbuds. Sound quality is rich and balanced, with deep bass, clear mids, and crisp highs. The spatial audio feature, which offers a dynamic, theater-like experience, is another notable addition for Apple device users, especially when paired with devices that support it. Battery life is decent, with around 4.5 to 5 hours of listening time with ANC on, and the charging case provides multiple extra charges, giving you around 24 hours of total battery life. The case is also compatible with wireless charging, adding to the convenience. While the AirPods Pro are generally a premium product, they come with a high price tag, which might be a consideration for some buyers. However, for Apple users who prioritize ease of use, integration, and sound quality, the AirPods Pro remain one of the best options available. Overall, the AirPods Pro are an excellent choice for those seeking high-quality sound, robust noise cancellation, and seamless functionality within the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the AirPods Pro 2 for approximately one month and I am pleased with the sound quality, ease of connectivity, and battery life. The fit in my ears is good (not great), but I would only have a problem with them falling out if I were doing something rough or if something rubbed over my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The successor that could

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a lot of earbuds, one of them being the 1st gen AirPods Pro. At the time, they were one of the “best”. Unfortunately, they were lacking a but in the sound department and transparency needed some work. Now I have the 2nd gen AirPods Pro, and I am happy with what Apple has done. They put in a new chip which has done wonders for the earbuds. It has way better sound quality, the transparency is even better (has a choice between transparency and adaptive transparency now), and the anc is even more efficient. One of the other perks is the speakers on the bottom of the case, which makes it easier to track them, especially if the earbuds are in the case. The case also has a second chip, which helps witth tracking. When the first generation came out, i found it hard to justify the $250 price tag. With the new and improved generation, the $250 is actually justified. The earbuds become insanely well priced whenever they go on sale. I personally highly recommend these to anyone who uses apple products daily and who wants good music quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing AirPods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro 2 sound amazing with deeper bass and clearer vocals. The noise cancellation is seriously impressive, and I love how they fit comfortably all day. Battery life’s better too. Transparency mode feels natural, and the touch controls are super handy. Worth the upgrade for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful sound quality, clarity and feature set!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Airpods Pro 2 are my first set of Apple headphones. The sound quality is excellent. I was surprised by the clarity for a set of earbuds. The connectivity with my iPhone was incredibly easy. The feature set is great. Transparency mode works well to minimize loud background sounds while allowing you to clearly hear your environment. I was impressed by the upgraded active noise cancelling. It worked well right out of the box with no adjustment to the silicone tips. I haven't yet used them on a call, so I can't speak to how my voice comes through on the other end. Conversation awareness is another great feature that automatically lowers the volume of what you are listening to if you begin conversing with someone. Once you finish, it raises the volume back to the prior level. Of course, there is a slight delay, particularly if the conversation is started by the other person, but it is a great feature overall. The only real challenge I have noticed so far is the size of the Airpods. They are quite compact with a very short stem. This will require some getting used to since the touch controls reside on the stems. Of course, you can use Siri to work around using the touch controls if you prefer. The additional ability to answer or not answer calls by nodding or shaking your head is a really nice feature if you are in a situation when you don't want to speak out loud. My only complaints are they can be a little difficult to take out of the magsafe case, particularly if you have big fingers. Additionally, the battery life could be longer, especially when using active noise cancelling. While the 6 hour life with ANC on is good, it would be great if you could get 9 hours to cover an entire work day without needing to put them back in the charging case. All in all, the Apple Airpods Pro 2 is a great product that I would highly recommend. Being able to grab them while they were on sale at Best Buy was just the icing on the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely love my new AirPods 2!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods 2 for a few weeks now, and I’m honestly impressed! The sound quality is noticeably better than previous versions—clear, crisp highs and surprisingly rich bass for such small earbuds. Apple has clearly made some great improvements in the audio department. The design is sleek and comfortable. They fit perfectly in my ears and stay in place, even when I’m walking or at the gym. The improved noise isolation is a nice touch too, making it easier to enjoy music or take calls without outside distractions. One of my favorite features is the battery life. It lasts longer than I expected, and the fast charging in the case is super convenient. Pairing with my iPhone and other Apple devices is smooth and instant as always. If you’re already in the Apple ecosystem, these are a no-brainer. But even if you’re not, the AirPods 2 are a high-quality, reliable pair of wireless earbuds that deliver on all fronts. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for a year now. The active noise cancellation is excellent, and adaptive transparency is really handy when I need to hear my surroundings. The sound quality is clear and immersive, and the fit is comfortable for long listening sessions. Battery life is solid and the MagSafe charging case is very convenient. Overall, an outstanding wireless earbud experience with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The AirPods Pro from Best Buy have truly transformed my listening experience. The active noise cancellation feature is outstanding, blocking out external distractions and allowing me to immerse myself fully in my music or calls. The sound quality is impeccable, delivering crisp highs, deep bass, and a balanced midrange. The customizable fit ensures comfort during extended wear, and the transparency mode is a game-changer for staying aware of my surroundings when needed. The seamless integration with Apple devices is seamless, and the battery life is impressive. Overall, the AirPods Pro are a must-have for anyone seeking premium wireless earbuds."

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Wireless Earbuds I’ve owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is incredibly clear with deep bass and crisp highs and the active noise cancellation is amazing with my everyday adventures. Traveling is so much better without hearing anything and just enjoying good music or a podcast. Battery life is solid as well and transparency mode is great too

    I would recommend this to a friend