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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 31576 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 31,576 reviews
  • Rated 5 out of 5 stars

    It is a best seller for a reason!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 offer impressive active noise cancellation that effectively blocks out background noise, making them ideal for commuting or focused work. The sound quality is rich and detailed, with improved clarity and spatial audio compared to the first generation. Transparency mode feels natural and allows seamless awareness of surroundings when needed. Battery life is solid, and the updated case with Find My support adds convenience for daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DAILY USER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had accidentally washed my AirPods and on an impulse I bough other ear buds and found myself really disappointed with them. I noticed I barely used them and so on another impulse buy I went ahead and bought the AirPod Pro 2 and I have been using them daily. The sound quality is very crisp, the noise canceling works too well, battery life is amazing, and connectivity is fast. Overall I’m very happy I bought my AirPods and I’ll likely never buy another brand again. Although I do wish I had waited a week to buy them because they were on sale for $100 less than the original price (Easter sale)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Purchase Experience of My AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of purchasing AirPods Pro (2nd Gen) from Best Buy, and the entire experience was nothing short of exceptional. From start to finish, the process was smooth, and I couldn't be more satisfied with my purchase. The staff at Best Buy made the experience truly enjoyable. Upon entering the store, I was greeted warmly and promptly directed to the electronics section. The staff member who assisted me was incredibly knowledgeable about the different AirPod models, their features, and helped me choose the one that best suited my needs. What impressed me the most was the level of customer service. The staff member took the time to patiently answer all my questions, ensuring I had a clear understanding of the product's functionalities and how to set them up. Their expertise and willingness to assist made me feel confident in my purchase decision. The checkout process was efficient and hassle-free. The cashier was friendly, and the transaction was completed swiftly. Additionally, I appreciated Best Buy's easy return policy and warranty options, providing peace of mind regarding my purchase. Furthermore, the quality of the AirPods has exceeded my expectations. The sound clarity, ease of connectivity, and comfort have made them an absolute delight to use. I'm thoroughly impressed with the product's performance and grateful for the guidance I received during my purchase. Overall, my experience buying AirPods from Best Buy was outstanding. The knowledgeable staff, excellent customer service, and top-notch product quality have made me a loyal customer. I highly recommend Best Buy to anyone looking for a seamless and satisfying shopping experience. Thank you, Best Buy, for making my purchase a memorable and enjoyable one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound Quality and Comfort!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods (Pro 2) for a few days now, and I’m incredibly impressed. The sound quality is outstanding, with deep bass and clear highs that make music, podcasts, and calls a pleasure. The fit is comfortable and secure—perfect for workouts or long listening sessions. They’ve made some great design improvements compared to earlier models, and I appreciate the adaptive EQ, which adjusts the sound to my ear shape. The battery life is fantastic! I can go for hours without worrying about charging, and the Lightning Charging Case is super convenient and charges quickly. One of the standout features is the Spatial Audio with dynamic head tracking—it truly makes you feel like you’re in the middle of the action. Overall, the AirPods (Pro 2) are a great investment for anyone looking for premium audio quality, comfort, and seamless integration with Apple devices. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp Audio, Exceptional Comfort

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds deliver crystal-clear sound quality with rich bass and well-balanced mid-tones. The noise-cancellation feature is effective, creating an immersive audio experience. They fit comfortably in the ear and remain secure during various activities. Battery life exceeds expectations, providing ample playtime. Connectivity with devices is seamless, and the touch controls are intuitive. Overall, these earbuds offer a premium listening experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DONT BUT THESE AIRPODS

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don’t buy these AirPods if you don’t want to be addicted to wearing them. When I went to go buy them at the store I could not go back plus the AirPods feel like you have super powers (let me explain) when there’s a lot of noise around you, just with a click of a button you have noise cancellation on (it will help a lot if your a college student I recommend it) and it has different ear fit just to fit your size and as well when you need to hear to someone don’t bother to take them off there transparency mode for that. So please DONT BUY THEM THERE REALLY ADDICTING. (in a good way)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds EVER!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro 2 with USB-C and I’m genuinely impressed. The experience has been nothing short of incredible. The connectivity across Apple devices is seamless — switching between iPhone, MacBook, and iPad feels almost magical. What truly sets these apart is the noise cancelling. It’s hands down the best I’ve ever experienced. I especially love using them during flights — whether I’m watching movies or just blocking out the constant airplane noise, they deliver pure peace and immersion. Comfortable, powerful, and smart — these are easily the best earbuds I’ve owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro 2nd Gen (USB‑C): Premium Sound and Sea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a fantastic upgrade for anyone in the Apple ecosystem. The sound quality is noticeably improved, with richer bass and more detailed highs. Active Noise Cancellation and Transparency Mode are top-tier, making them ideal for commuting or work. The new USB-C MagSafe case adds convenience and faster charging. Fit is comfortable and secure, and battery life easily lasts a full day with the case. A bit pricey, but worth it for the seamless experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best AirPods Yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are a massive upgrade and worth every penny. The sound quality is outstanding, with richer bass and clearer highs compared to the previous version. The noise cancellation is top-notch, making it easy to block out distractions whether I’m working, commuting, or just relaxing. The new Adaptive Transparency mode is a game-changer—it reduces loud noises while still keeping me aware of my surroundings. The fit is super comfortable, and the multiple ear tip options ensure they stay secure no matter what I’m doing. The battery life has also improved, lasting me all day without needing a recharge. Plus, the new case features a built-in speaker and Find My support, which makes it so much easier to locate if I ever misplace it. If you’re looking for premium earbuds with incredible sound, comfort, and features, the AirPods Pro 2 are the way to go. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Noise-Canceling Clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Apple earbuds truly stand out if you're in the market for clear, noise-canceling performance. Right out of the box, they deliver an immediate difference that sets them apart from other options available today. The clarity of sound these earbuds offer is exceptional. Whether you're listening to music, taking calls, or simply enjoying your favorite podcast, every detail comes through crisp and clear. The noise-canceling feature effectively blocks out unwanted background noise, allowing you to immerse yourself fully in your audio experience. Comfort is another highlight. They fit snugly yet comfortably, making them suitable for extended wear without any discomfort. The design is sleek and minimalist, typical of Apple's aesthetic, which adds to their appeal. Pairing these earbuds with Apple devices is seamless, thanks to the integration with Apple's ecosystem. The controls are intuitive, and the overall user experience is smooth and hassle-free. Overall, I'm very pleased with my purchase. These Apple earbuds have exceeded my expectations with their impressive clarity, effective noise cancellation, and comfortable fit. If you're looking for earbuds that deliver on sound quality and usability, these are definitely worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elevate Your Listening Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a pair of Apple AirPods from Best Buy, and I couldn’t be more delighted with my purchase. These wireless earbuds have exceeded my expectations in every way, and I am thrilled to share my experience with you. First and foremost, the sound quality is outstanding. The AirPods deliver crisp, clear audio with impressive bass, making for an immersive listening experience. Whether I’m enjoying my favorite music, watching movies, or taking calls, the sound quality is consistently excellent. The noise cancellation feature is a game-changer, as it effectively drowns out background noise, allowing me to focus on my content without distractions. The comfort and fit of these AirPods are superb. They feel incredibly light in my ears, and I can wear them for extended periods without any discomfort. The seamless pairing with my Apple devices is also a huge plus. The moment I open the case, the AirPods connect effortlessly, and I can switch between my iPhone, iPad, and MacBook without any hassle. Battery life is another area where the AirPods shine. I can use them for hours on a single charge, and the charging case provides additional power on the go. This is perfect for long commutes or travel, as I don’t have to worry about running out of battery. One feature I’ve come to appreciate is the touch controls on the AirPods. It’s so convenient to pause or skip tracks, adjust the volume, or activate Siri with a simple tap. The controls are intuitive and responsive, adding to the overall user-friendly experience. Best Buy’s service was top-notch. The staff was knowledgeable, friendly, and helped me choose the perfect AirPods for my needs. The in-store or online shopping experience at Best Buy is always a pleasure, with a wide range of tech accessories and devices to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod pros 2 is amazing. The battery life is great and the sound quality is awesome. It connects to my phone fast and it was easy to setup. Just make sure you don’t lose one of your earbuds because they are tiny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These Are So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AirPods are honestly awesome. The sound is super clear, and the bass is way better than I expected. Noise canceling is crazy good, I can’t hear anything when it’s on, which is perfect for the gym or when I just wanna chill. They fit really well and don’t fall out, even when I’m moving around. Battery lasts a long time, and the case is cool too. Definitely worth it if you’re thinking about upgrading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPods Pro 2: Next-Level Sound, Comfort, an

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the Apple AirPods Pro 2 for my daughter, and they are absolutely awesome! The active noise cancellation is phenomenal—it blocks out background noise almost entirely, making music, calls, and podcasts sound much clearer. Another big win is comfort. They fit snugly without feeling heavy, even after hours of use. Plus, the battery life holds up really well, and the MagSafe charging case makes recharging super convenient. Phenomenal noise cancellation — blocks distractions effortlessly Crisp, balanced sound — everything sounds rich and clear Comfortable, secure fit — no ear fatigue, even with extended use Long-lasting battery life — stays powered for hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro redefine wireless earbuds with their sleek design, impressive noise cancellation, and customizable fit. The sound quality is excellent, delivering rich bass and clear highs, while the transparency mode allows you to stay aware of your surroundings when needed. They're a premium choice for Apple users seeking top-notch audio and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best airpods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product, it was so easy to connect and has so many cool features. The noise cancelling is so good and they are very comfortable. I have generally small ears and they fit very nicely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: • Excellent active noise cancellation (ANC) — blocks out ambient noise better than ever, especially on flights and in cafes. • Transparency mode is super natural and responsive. • The sound quality is much improved — deeper bass, clearer vocals, and a more immersive spatial audio experience. • The new volume swipe gesture on the stems is surprisingly useful. • Battery life is solid (~6 hours per charge), and the Find My case + speaker makes it easier to locate. • Seamless integration with the Apple ecosystem (Handoff, Siri, iCloud sync) just works. Cons: • Pricey, especially when there are cheaper ANC earbuds with similar sound quality. • Still no support for high-res audio over Bluetooth (limited by codec). • The fit might not work for everyone, even with multiple ear tip sizes. • Customizability is limited compared to competitors like Sony or Bose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect sound and comfort!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are amazing! The sound quality is crystal clear with deep bass, and the noise cancellation works incredibly well. They fit comfortably and stay in place even during workouts. Battery life is solid, and the charging case makes it super convenient to use on the go. Definitely worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these, use every day!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods Pro 2 for a while now, and they’re simply the best in-ear wireless earbuds I’ve experienced. The sound quality is incredible—Apple has really refined the balance with deep bass, clear mids, and sharp highs, making music, calls, and even podcasts sound fantastic. Noise cancellation is impressive, blocking out background noise completely, and with Transparency mode, it’s easy to stay aware of your surroundings when needed. The spatial audio feature is immersive and adds a rich, three-dimensional quality that makes you feel like you're in the middle of the action. Plus, the fit is comfortable and secure; they stay in place without discomfort even during longer listening sessions. Finally, they integrate seamlessly with my iPhone, allowing for easy switching between devices and Siri commands. Overall, the AirPods Pro 2 exceed all expectations—highly recommended for anyone seeking top-notch wireless earbuds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal-clear audio and powerful ANC make these the best earbuds I’ve used. The battery life and comfort are excellent. Great bass, clear vocals, and outstanding noise cancellation. Definitely worth the price for Apple users.

    I would recommend this to a friend