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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31236 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 31,236 reviews
  • Rated 5 out of 5 stars

    Why I love the airpods pro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you bought your AirPods, you probably knew you were "crossing the streams." Even though the Best Buy employee might have pointed you toward the Pixel Buds Pro 2, you stuck with AirPods. Why? Because the transparency mode and Active Noise Cancellation (ANC) on the AirPods (especially the Pro 2 or Pro 3) are still the gold standard.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to set up. Also has a great quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great style, comfort, and quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Sound is impeccable. Comfortable to wear and battery power extends well beyond normal daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Good, but not worth the hype.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but not worth the hype. The fit is too close, which doesn't allow me to lie on one side and watch movies. Battery life is good, as is the ease of connecting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge upgrade from the 1st generation that I always loved and used daily. In addition to all the features listed here, the case and each AirPod that’s out of the case all show up in the Find My app. The speaker on the case allows you to make the case play a sound to help you find it and also allows the case to play a chime when it starts charging. I always charge it wirelessly so I love getting that audible confirmation sound. The new adaptive mode is excellent. It’s like a blend between transparency mode and noise cancellation mode. My tinnitus makes me sensitive to other sounds and the adaptive mode really helps along with the personalized audio because people’s voices come through clear but other sounds are reduced. In that respect, these work so much better for that than a $700 pair of HP hearing aid ear buds that I tried. Those HP ear buds are now useless since the right one randomly quit working. I’ve never had that problem with Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and battery life is great as well as the noise reduction!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Noise cancellation works greqt

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation works great & clarity of music. Charge is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headphones on the market. Nice and compact. Fit perfect in your ear. Sound is great. Battery life is great. No complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always available, have whatever you need: Best Buy. Got these airpods because AirPods 4 fall out of my ears. Pro 2 fit better, sound great and have additional features (hearing aid). Happy to purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Game-Changer in Wireless Audio and Accessibility

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second-generation Apple AirPods Pro delivers a premium listening experience with improvements in audio quality, noise cancellation, and accessibility features like hearing aid support. Apple has taken its flagship earbuds to the next level, making them a compelling choice for a wide range of users. **Sound Quality** The AirPods Pro 2 boast impressive audio quality, with richer bass, detailed mids, and crystal-clear highs. The new H2 chip enhances the listening experience, offering better adaptive EQ and improved spatial audio with dynamic head tracking. Whether you're streaming music, taking calls, or watching movies, the sound is immersive and well-balanced. **Noise Cancellation and Transparency Mode** Active noise cancellation (ANC) has been significantly upgraded, effectively blocking out ambient noise even in noisy environments like airplanes or crowded cafes. Transparency mode is equally impressive, allowing you to remain aware of your surroundings without removing the earbuds—a feature that feels seamless and natural. **Hearing Aid Functionality** A standout addition to the AirPods Pro 2 is the hearing aid functionality through Apple's Live Listen and Conversation Boost features. These tools make conversations clearer and ambient sounds more accessible, making the AirPods Pro 2 an excellent option for users with mild hearing impairments. **Comfort and Fit** Apple has retained the comfortable and secure fit of the original AirPods Pro. With four silicone ear tip sizes included, users can find the perfect fit for extended wear without discomfort. The lightweight design makes them easy to wear throughout the day. **Battery Life** Battery life is solid, offering up to 6 hours of listening time with ANC enabled and an additional 30 hours with the MagSafe charging case. The case itself is compact, supports wireless charging, and now includes a built-in speaker to help locate it via Find My—a practical touch. **Ease of Use** Pairing with Apple devices is seamless, thanks to the H2 chip. Switching between devices is quick and hassle-free. The touch controls for volume adjustment, play/pause, and mode switching are intuitive and responsive. **Final Verdict** The Apple AirPods Pro 2 deliver a nearly flawless wireless earbud experience. With improvements in sound quality, noise cancellation, and the addition of hearing aid functionality, they cater to both audiophiles and accessibility-conscious users. While they come at a premium price, the features and performance justify the cost for those seeking top-tier earbuds with unparalleled integration into the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    It was time for USB C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they finally changed the charging port to USB C, long overdue. The addition of the Adaptive Noise Control and Conversation Awareness are nice upgrades to the 2nd Generation. My only complaint is that the silicone tips don't function well in my opinion. The fit is fine, there are now 4 sizes included, but it seems that when the silicone gets warm after being in your ear the AirPods move around and need to be adjusted. Not a deal breaker, but definitely looking at getting some third party foam tips.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing with great mid range bass. The active noise cancellation is top tier and helps a lot when I’m doing any type of loud work while wanting to listen to music or a podcast, and the transparency mode will have me forgetting that I even have them in. The only caveat would be that they can fall out every once in a while just due to ear fittings or lots of movement.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love my AirPods Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them, great sound and sound blocking, comfortable fit and long lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sounds is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. They fit nicely in my ear. Do not fall out with a lot of movement

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. The Airpods can connect to multiple devices which is something I needed. The ear piece fits well into my ear. The have a good sound to them as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    The hype is justified.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPods are far and away the best, most comfortable earbuds I’ve owned. They stay firm at the gym and aren’t affected by sweat. When listening to music I hear background instruments and vocals that I never clearly heard before. Worth every dime!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable design with multiple sizes to choose from. Excellent sound quality with different modes like transparency to hear the outside world while listening to music!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Earpods Pro 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was Great, I love the quality of the sounds, the bass and the easy way to connect on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    5 Stars

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to complain about. Great battery life and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Slight but noticeable improvement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slight but noticeable improvement over the 2nd gen lightning version. I was reluctant at first but now am glad I did upgrade ($199-$80 trade in at Best Buy.) The biggest deal about USB-C is the ability to reverse charging from the iPhone 15 - a handy feature in low battery emergency (i.e., air travel). The new version does have the latest hardware chipsets to support lossless audio (Vision Pro for now) but I hope it will eventually come to the iPhone, perhaps 16 with the lossless Bluetooth. For now, they do provide a slightly yet noticeable improvement in audio details. Mid and highs are more focused. (Paired with iPhone 15 Pro Max). I also notice that connectivity to multiple Apple devices is bid quicker and smoother. It's a worthwhile upgrade to those who care about the best audio quality on earbuds. Being identical in size as the previous version, you get to keep the same protective case if you use one.

    I would recommend this to a friend