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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 31916 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 31,916 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Pods Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, great for every day use. Battery life is excellent and the active noise cancelation is seamless. Would recommend to anyone that is looking for a pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Never Disappoint

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife’s previous AirPods Pro’s (1st Gen) started to have some issues after years of heavy use, they still worked but would have an annoying buzzing noise. I decided to upgrade to the AirPods Pro 2 version (this was before the AirPods Pro 3 came out) and I don’t regret buying these at all. My wife was very happy with the surprise and she noticed the difference in the new version. Cool feature was the noise cancelling on these will automatically stop when someone tries to talk to you but then start up as soon as they stop talking. It was cool and it still feels like magic whenever it happens.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Gen 2 is the way to go! We have 4 pair!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid battery life if over 5 hours. Excellent streaming audio quality. Comfortable to wear. What’s not to like?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is amazing and so new to me, I’ve tried it on an airplane and it almost completely blocks out the noise. The sound quality is great and I think it has many unique features. The only problem is that it doesn’t stay completely emerged in my ears but it still works good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. The Airpods can connect to multiple devices which is something I needed. The ear piece fits well into my ear. The have a good sound to them as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    AirPods Pro are truly something special

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] AirPods Pro Review: The Perfect Blend of Comfort and High-Performance Audio I've been using the AirPods Pro for a few months now, and I can confidently say they are some of the best wireless earbuds on the market. Apple has truly outdone itself with these. The sound quality of the AirPods Pro is exceptional. The active noise cancellation (ANC) feature works wonders, effectively drowning out background noise, whether you're on a crowded bus or in a noisy office. The transparency mode is a fantastic addition, allowing you to stay aware of your surroundings without having to remove the earbuds. The sound profile is well-balanced, with crisp highs, rich mids, and deep bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair of earbuds as always !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro (2nd generation) is a great choice for those who are looking for wireless earbuds with excellent noise-cancellation capabilities. The earbuds provides better active noise canceling (ANC) and battery life. The case’s U1 chip and integrated speaker lets you precisely locate it from the Find My app. The earbuds are water-resistant and come with four ear tip options (XS-L) to ensure a good fit. They also feature pressure-sensitive stems and sliding controls, which make them easy to use. The sound quality of the AirPods Pro (2nd generation) is impressive, with great sub-bass, good mids, and decent highs. The ANC and Adaptive Transparency modes work well, and the auto-wear detection feature is convenient. The earbuds are compatible with MagSafe, Wireless, and Apple Watch charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Ballerina

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my daughter who wanted to use these as she trains in ballet . For reference she is 13 and they fit great not once falling out as she practices even with all her leaps and turns . She likes the sound quality and the comfortable fit . Great job on this product .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best purchase I made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love using my airpods the sound quality is nice and I also love how long the battery life is

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Keeping it real

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an earbuds fan, especially the ones that wrap around your ear and I have bought several earbuds. I bought the airpod pros 1st addition back in 2019 and the sounded awesome, but I didn't like the price that I paid. Before the Airpods I had a slew of earpods like JBL Armour earbuds and Raycon earbuds (regular & sport... I actually loved these.), Status Audio earbuds, JLab earbuds (budget friendly and pretty good)... They all had their pros and cons... Now to these Apple Airpod Pro 2 earbuds, I absolutely love them!!! They sound great, the noise canceling is pretty good for earbuds, but you know what I really love about them? The Apple find me app. If lost you can locate them with the app, you can even play a sound on the earbuds to pinpoint accurately where they are!!! I love Apple and there products, I just hate that they create and release new products every year. When you buy a macbook from them the create a newer more powerful version and release it the very next year. I was annoyed by that but hey... its business, so I get it. Also they do allow trade-ins so I guess that is pretty cool but lets be real for a min, Apple products are unmatched. If you do any music or film, you already know what time it is. If you are wondering if you should get these airpods, the answer is yes or just wait until the new Airpod Pro 3 earbuds are released. Overall, super happy with my purchase!!! And I definitely recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airdrop awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good battery last up to 2 weeks very loud and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The sound is magical in the Airpods Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpod pro 2’s are the best sounding I have ever had. The noise cancellation makes background sounds mute. The battery life is so much longer than my old old AirPods. I sometimes worry about them falling out of my ears and losing them, luckily that hasn’t happened yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Upgrading from AirPod pro to AirPod pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod pro 2s feel similar with some great upgrades. They share similar cases size as the pro one so I can use case protectors I already have. The battery life is much better than the original. The sound is better but you still have the same quality feel of the original. They didn’t ruin the next gen with huge changes to the things people liked about the product but improved the things that could be improved and added a few cool new abilities

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best airpod to run

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent purchase, this is my second AirPod, the quality is indescribable, it has great fixation in the ears. In addition, during my visit to the Florida Mall in Orlando, I was served spectacularly by the saleswoman Fernanda, which made me complete my purchase in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Gift – Amazing Sound Quality with AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the AirPods Pro 2 as a gift for my daughter, and she absolutely loves them. The sound quality is excellent clear, rich, and balanced and the noise cancellation makes a big difference. She's really happy with how comfortable they are and how easy they are to use. Great gift and well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AirPods ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these AirPods. They have so many different features: three settings of noise cancellation (none, transparency or total noise cancellation) they also have a feature for conversation awareness that automatically adjusts the AirPods from noise cancellation to transparency which allows you to hear if someone starts talking to you. My favorite feature is background noise, you can choose from 10+ noise types such as white noise, dark noise, rain sounds and more to play in the background. They also have a super long battery life and can last for weeks without needing to recharge the case. The ONLY thing that I don’t love about them is that they can sometimes fall out of my ears but they come with different sized ear buds to switch them to the size that fits your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound and noise canceling

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and the noise canceling works extremely well. Very comfortable to wear and connects instantly with Apple devices. Worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Perfect fit. Easy to connect. Great Price. Would highly recommend. Noise Cancellation works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Game-Changer in Wireless Audio and Accessibility

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second-generation Apple AirPods Pro delivers a premium listening experience with improvements in audio quality, noise cancellation, and accessibility features like hearing aid support. Apple has taken its flagship earbuds to the next level, making them a compelling choice for a wide range of users. **Sound Quality** The AirPods Pro 2 boast impressive audio quality, with richer bass, detailed mids, and crystal-clear highs. The new H2 chip enhances the listening experience, offering better adaptive EQ and improved spatial audio with dynamic head tracking. Whether you're streaming music, taking calls, or watching movies, the sound is immersive and well-balanced. **Noise Cancellation and Transparency Mode** Active noise cancellation (ANC) has been significantly upgraded, effectively blocking out ambient noise even in noisy environments like airplanes or crowded cafes. Transparency mode is equally impressive, allowing you to remain aware of your surroundings without removing the earbuds—a feature that feels seamless and natural. **Hearing Aid Functionality** A standout addition to the AirPods Pro 2 is the hearing aid functionality through Apple's Live Listen and Conversation Boost features. These tools make conversations clearer and ambient sounds more accessible, making the AirPods Pro 2 an excellent option for users with mild hearing impairments. **Comfort and Fit** Apple has retained the comfortable and secure fit of the original AirPods Pro. With four silicone ear tip sizes included, users can find the perfect fit for extended wear without discomfort. The lightweight design makes them easy to wear throughout the day. **Battery Life** Battery life is solid, offering up to 6 hours of listening time with ANC enabled and an additional 30 hours with the MagSafe charging case. The case itself is compact, supports wireless charging, and now includes a built-in speaker to help locate it via Find My—a practical touch. **Ease of Use** Pairing with Apple devices is seamless, thanks to the H2 chip. Switching between devices is quick and hassle-free. The touch controls for volume adjustment, play/pause, and mode switching are intuitive and responsive. **Final Verdict** The Apple AirPods Pro 2 deliver a nearly flawless wireless earbud experience. With improvements in sound quality, noise cancellation, and the addition of hearing aid functionality, they cater to both audiophiles and accessibility-conscious users. While they come at a premium price, the features and performance justify the cost for those seeking top-tier earbuds with unparalleled integration into the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!!! I love how they fit as well. Much better than 2nd generation.

    I would recommend this to a friend