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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 31916 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 31,916 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Game changer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I love the Conversation Awareness feature. I wear 1 AirPod while I work to help with my ADHD. When people talk to me, I can hear them with the Noise Control Transparency and Conversation Awareness. It quiets whatever is coming through the AirPods when I start speaking. It would be great if it could pick up on when people start talking in close proximity to me so I can better hear them, but it only knows to lower the volume when I speak. The quality is great. The battery life is excellent. I love the MagSafe charging. I absolutely love that you can switch between noise-cancelling and non noise-cancelling. I didn't know what I was missing out on with the change from my old AirPods (not the Pros). I had them so long, they were losing battery life and didn't have the features that these do. It's been a game changer for me at work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A nice improvement on the originals,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a pair of the original AirPod Pros for some time now, and I've enjoyed them. Given the really good price BB had on these, I decided to keep my older Pros with ,my work computer and pick these up for my listening pleasure. What surprises me is that they are even better than the originals, which were pretty darn good to begin with. They seem more comfortable, and *may* sound better, I'm not sure. Disclaimer: I have both tinnitus and hearing loss from decades working in datacenters. The added noise-cancelling options are nice; I often wear one to listen to news articles while sitting on the couch with my spouse, and I'm able to set just that one for noise cancellation. Honestly, I like Apple's approach to the AirPods. Instead of trying vastly different things every year to see what works and what doesn't, they start with a decent baseline and keep refining the product. Not as exciting as other options, but quite competent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these daily and love them so much! The noise canceling is top notch and the battery life is amazing. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent buy.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this iPods as a gift from my husband, I have enjoyed and use it a lot, love the quality of the sound and the way I graduated them to my ear size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2 upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these AirPods Pro 2 during the holiday’s sells, because my AirPods Pro one started to fail, with things like the microphone becoming unusable, and the battery started to lose its capacity. I was very surprised how much the noise cancellation was improved, and now I can touch the stem to control the volume. The volume control through the stem is very sensitive and when I lay down the volume goes up and down because I happen to touch the stem with some part of my body. Other than that I’m happy with the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Many functions is help and comfort me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Was very Kind employees 2. Picked up so easy 3. Sound functions very 4. Battery life so long and can see easily % 5. Connection is very fast and easy 6. When I speak, fast volume go down. 7. Many functions is help and comfort me. 8. I bought 4 ea.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Continues to deliver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second set of AirPods Pro! The active noise cancellation is a game-changer for my long flights and focus time, and the transparency mode is perfect for staying aware when I need to. They're incredibly comfortable for long listening sessions, and the sound quality is crisp and clear. Plus, the seamless integration with my Apple devices is, as expected, flawless. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and they have great battery life. Unfortunately I lost my left one but the right one still work and I mostly use it for phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods are great for when I’m traveling, reading, listening to music and/or when I’m just trying to kill some noise I love the noise cancellation on them and the battery last for quite a while

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is thoroughly enjoying these headphones, which deliver powerful sound and exceptional battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product, Best Price!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product, battery timing is great. Noice cancelation works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds Out RN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds on the market BY FAR! If you’re seriously reading reviews for these, you must not know much about Apple. Everything Apple makes is pure GOLD! These are no exception! You WILL NOT find better earbuds—PERIOD! No other earbuds even come close. The Spatial Audio only is worth every penny! I watched a lot of movie and I’m telling you all Atmos content sounds like I’m watching in a Dolby Cinema theatre! Also the noise cancellation makes me forget I have a wife and kids…well until my wife smacks me in the head for ignoring her. I the other end the transparency mode allows you to hear everything around you while listening to content in a way that makes you feel like your music or video is part of your surroundings instead of in your ear. Seriously if you afford these—BUY THEM ALREADY!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So...I actually didn't even intend to buy these, but they had the one day sale. I'm slowly starting to join the apple cult, i suppose. It started with the iPad mini after years of underpowered android tablets and now this... sound quality is excellent. Noise Cancelation is excellent. Transparency Mode is excellent. I did the hearing test and while my results said I didn't need any assistance with my hearing, with transparency mode on I hear so much better. Also, they charge very fast. Which is good because basically they have not left my ears for long at all since I have bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound and linking but 'meh' fit in my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Jaybird Vista earbuds died I decided to try the Airpods Pro 2. The 2's sound great and link to my iPhone Pro 16 perfectly but they don't stay in the ear very well when I'm riding my bike or working in the yard. I've had to buy the Comply cushions which work well and hooked covers so they remain in my ears. This added near $60 to the overall cost. The 'fit' is a common complaint and I'm surprised Apple hasn't changed the style to fit better. I bought these because they had the best overall reviews and were within my budget.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Pods For You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the AirPods Pro 2 from Best Buy, and they’ve been a total game-changer! The noise cancellation is unreal — it blocks out everything when I need to focus. The sound quality is super crisp, and the fit is way more comfortable than I expected. Best Buy made the whole process easy and fast, too. Honestly, these AirPods are worth every penny. If you're thinking about upgrading, don't hesitate. You won’t regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for about a year now. The AirPods Pro 2 have been a joy to use, and they’ve basically become the default thing to put in when listening to anything. Music and videos sound clear with good punch, and calls come through without people asking you to repeat yourself.​ The noise cancelling does a great job of cutting down on traffic, fans, or plane noise, so it’s easy to focus or relax. They’re light and comfortable enough to wear for long stretches, and the case is small enough to forget in a pocket or bag. Battery life has held up well, with several hours per charge and the case topping them up so you rarely worry about them dying during the day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods. I had to buy these for my girlfriend because her AirPod Pro Gen 1s charging case stopped charging her AirPods and the light on the case stopped working as well. She loves these AirPods she said they fit her ears well and she loves how clear they sound and the different features she can use like noise cancellation, the tap features and also the sliding features on the sides of them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    W Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation on these is so crazy and so so good pretty comfortable. Dropped one of them in the washer and it was soaked and after letting it sit for 24 hours it works perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headphones on the market. Nice and compact. Fit perfect in your ear. Sound is great. Battery life is great. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Pro 2 they are very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent, they come with more pads, it is good because then you can see which one works best for your ears, they seem to fall off a little, but otherwise everything is fine. Ambient mode lets you hear the world around you. The new Adaptive Audio customizes noise control based on your environment. Spatial Audio takes the immersive sound experience to a much more personal level.

    I would recommend this to a friend