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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31236 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 31,236 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easily worth the upgrade from AirPods Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about upgrading from the first-gen AirPods Pro, but the second generation completely blew me away. The sound is noticeably fuller—there’s a depth to the bass that wasn’t there before, and subtle details in songs I’ve heard a hundred times are suddenly clear. I listen to a lot of ambient and classical music while working, and the clarity makes a huge difference. The noise cancellation is in a different league now. I used them on a 4-hour flight recently, and it cut the engine hum almost entirely—no more cranking the volume just to hear my audiobooks. I also really appreciate the Adaptive Transparency mode. I was walking through downtown and could still hear a bike bell or someone calling out without taking the earbuds out. The little things are what seal it for me. The case now has a speaker, which saved me the other day when I misplaced it in my car. The volume swipe on the stem seems minor, but it’s such a welcome change—no more fumbling for my phone just to lower the volume a notch. If you’re already using Apple products, the way these sync across my iPhone, iPad, and MacBook is effortless. They’ve become something I use every single day without thinking. Easily worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    5/5 Stars - Exceptional Audio Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Pro 2 from Best Buy, and I am thoroughly impressed with their performance. The sound quality is outstanding, offering deep bass and crisp highs, making music and calls a pleasure to enjoy. The Active Noise Cancellation is incredibly effective, perfect for commuting or working in noisy environments. The Adaptive Transparency mode allows me to stay aware of my surroundings without removing the earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best sounding with great noise cancellation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort in ear is great. Sound quality is top notch in the class, I would say the best for overall performance for the premium quality, easy to use, tons of features in Apple ecosystem. The Spatial Audio is awesome, adaptable sound, aware of talking, regular firmware updates with best support make this product outstanding. The transparency mode is A++, many times I have no clues that they’re in my ear. The case is comfortable to hold, and easy to open with one hand, the AirPods are easy to take out and put in, they are designed in the best possible way. The connection in Apple ecosystem is amazing. This is my second AirPod pro, after first generation, significantly better performance and features. Tried Beats Pro, they’re overly bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first gen models before these ones they only lasted about a year before I had problems with them rattling and the noise cancelling function having issues, these ones are a completely different story had them for over a year now and they’re still like new everything works great on them sounds still like new

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphones I have ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several different brands of wireless headphones thinking they were all the same from JBL, skull candy, beats, ect. But these by far are absolutely ELITE! They connect fast, the sound is great, fabulous noise cancellation technology, and they hold a charge well. So easy and compatible with iPhone- makes your life so much easier and never have connecting issues. Originally I couldn't wear the generic headphones - that used to come with the phones because they bothered my ears and hurt but with the pros you get the padding squish and they stay in very well. 10/10 buy these you will not regret it!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Hearing Aid Feature is a Win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fit, they don't fall out of your ears! I bought these to try out the new hearing aid feature and it is pretty cool. With a quick hearing test through the app, it will show you a graph of your hearing and any loss by ear. Then the AirPods adjust the amplification of the sound based on your graph. Its a lot more complicated than that of course but you get the idea. The sound isn't perfect with some artifacts and its is also amazing, I can hear things clearly that I am not able to hear without the AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, long battery life, and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and the battery lasts a long time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds Out RN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds on the market BY FAR! If you’re seriously reading reviews for these, you must not know much about Apple. Everything Apple makes is pure GOLD! These are no exception! You WILL NOT find better earbuds—PERIOD! No other earbuds even come close. The Spatial Audio only is worth every penny! I watched a lot of movie and I’m telling you all Atmos content sounds like I’m watching in a Dolby Cinema theatre! Also the noise cancellation makes me forget I have a wife and kids…well until my wife smacks me in the head for ignoring her. I the other end the transparency mode allows you to hear everything around you while listening to content in a way that makes you feel like your music or video is part of your surroundings instead of in your ear. Seriously if you afford these—BUY THEM ALREADY!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am satisfied with this purchase. They sound good. The different sizes of ear cushions is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Game changer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I love the Conversation Awareness feature. I wear 1 AirPod while I work to help with my ADHD. When people talk to me, I can hear them with the Noise Control Transparency and Conversation Awareness. It quiets whatever is coming through the AirPods when I start speaking. It would be great if it could pick up on when people start talking in close proximity to me so I can better hear them, but it only knows to lower the volume when I speak. The quality is great. The battery life is excellent. I love the MagSafe charging. I absolutely love that you can switch between noise-cancelling and non noise-cancelling. I didn't know what I was missing out on with the change from my old AirPods (not the Pros). I had them so long, they were losing battery life and didn't have the features that these do. It's been a game changer for me at work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro Gen 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, the item itself is comfortable, and the transition of using them between my other Apple products is seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded to AirPods, and I’m honestly blown away. The sound quality is crisp, with surprisingly good bass for such small earbuds. They’re super comfortable and lightweight — I can wear them for hours without any discomfort. The Bluetooth connection is seamless, and switching between my phone and laptop is effortless. The noise cancellation works way better than I expected, and Transparency mode is perfect when I need to stay aware of my surroundings. Plus, the battery life is solid, and the case charges everything quickly. Whether I'm working out, commuting, or taking calls, these have become an essential part of my day. Totally worth it — Apple nailed it with these!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best earbuds so far in the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and fit is way better than the 2. I’ve got the beats fit,AirPods pro 2 and the Samsung galaxy pro and by far this ones are the best

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Better Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have the most comfortable earbuds that I have use. I'm not worried like the others that I have had in the past. These fill snugs and at my age also help me to hear people better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and I love the transparency mode. Sometimes one bud doesn’t charge due to connection issues. I normally don’t notice until I try to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Airpod review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the airpod 2, I must say these headphone make it hard to try anything else out on the market. The noise canceling is great, the fit is perfect and does not fall out of your ears when running.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Game changer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound for an earbud, battery goes and goes, stays in ear well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way more comfortable than the original Apple pods. The original ones hurt my ears but these fit perfectly! Sound is great too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were my first pair of AirPods. I absolutely love that they are noise canceling and allow me to throw something on and focus on what I need to focus on without so many distractions. Every noise used to distract me at work, and now I can tune it out and get so much accomplished. At home when I’m running around the house doing stuff, I always know when someone is texting me or calling which is nice. I do much better staying on task at home now too. I never expected a pair of earbuds to have such a positive impact on my life, but they did. Can’t forget to mention that they sound amazing too. All my music sounds full and goosebump inducing, and all my podcasts and clear.

    I would recommend this to a friend