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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 32123 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfortable design, and impressive battery life. They also praise its secure fit, reliable connectivity, and effective transparency mode. However, a small number of customers have noted concerns regarding its price and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 32,124 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for about a year now. The AirPods Pro 2 have been a joy to use, and they’ve basically become the default thing to put in when listening to anything. Music and videos sound clear with good punch, and calls come through without people asking you to repeat yourself.​ The noise cancelling does a great job of cutting down on traffic, fans, or plane noise, so it’s easy to focus or relax. They’re light and comfortable enough to wear for long stretches, and the case is small enough to forget in a pocket or bag. Battery life has held up well, with several hours per charge and the case topping them up so you rarely worry about them dying during the day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Upgrade – Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro (2nd Gen) are a huge step up from the first version. The sound quality is crystal clear with rich bass and detailed highs, and the Active Noise Cancellation is impressive—it blocks out background noise way better than before. I also love the Transparency Mode; it feels very natural when I need to hear what’s happening around me. The fit is comfortable, and with the extra-small ear tips, I can wear them for hours without any issues. Battery life is solid—around 6 hours on a single charge, and the MagSafe case easily gets me through the week. The new case features like Find My support and the built-in speaker are surprisingly useful. Pairing and switching between my iPhone, iPad, and MacBook is seamless—it just works with no effort. Yes, they’re pricey, but for the combination of sound, comfort, and features, I’d say they’re absolutely worth it. Highly recommend if you’re in the Apple ecosystem and want the best wireless earbuds out there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality pods.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality pods. Batteries have a long life, they are comfortable to wear and the sound quality and noise blocking are amazing. I love the fact that connect to my computer and I can use them for zoom and teams meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Practically perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound wise. The noise canceling is perfect when I’m on a call in public and the microphone still picks up my own voice just fine. The only issue is it feels like they fall out of my ears way easier then the pair I got 4 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit in my ears, comfortable and excellent audio quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, great sound, great noise cancellation, great battery life and great connectivity across my devices

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Sounds amazing, connects easily, the active noise control is nice and the transparent mode is my favorite,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is a pretty good step up compared to the gen 2's that I was using previously. Battery life is improved Connectivity seems to be better My only complaint would be they don't seem to want to stay in my ear as well during physical activity. I was worried about this as I don't like IEM's with the rubber pieces that seal. I tried different sizes and it doesn't seem to help keep them in.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Honest review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are much better than the regular units. They are noise canceling and actually stay in your ear. They become a little uncomfortable after long periods of use (4 hours). That is an estimate to their battery life though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    a gift for the ears.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are perfect -- easy instructions, ear fit is perfect, have taken several plane trips they work great for noise cancelling. they last about 4 hours before recharge which is more than enough time to watch your favorite show. more than satisfy with these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the pixel buds pro 2 and wanted to try the Apple airbuds pro. This one is the best. It wins in every category. Best comfortably (easy to put on), battery life is amazing, sound quality is great and best NC mode.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    5/5 Stars - Exceptional Audio Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Pro 2 from Best Buy, and I am thoroughly impressed with their performance. The sound quality is outstanding, offering deep bass and crisp highs, making music and calls a pleasure to enjoy. The Active Noise Cancellation is incredibly effective, perfect for commuting or working in noisy environments. The Adaptive Transparency mode allows me to stay aware of my surroundings without removing the earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro (gen 2)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these AirPods! They’re comfortable, have amazing sound quality, and hold their charge well. I love the fact that the sound mutes when I talk to someone; it’s so nice not to have to take an earbud out to hear someone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has nice sound , wireless charging , and lasts a far amount of time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound and noise canceling

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and the noise canceling works extremely well. Very comfortable to wear and connects instantly with Apple devices. Worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AirPods ever! I love it. They fit to my ears perfectly. I love the noise cancellation and even more the adaptive transparency feature. Long (6 hours) listening and the case provides 24 hrs of charging time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Upgrade and love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were an upgrade for my husband for his very old I believe 1st generation AirPods! They are loud and the sound is so crisp. The bud shape and the battery life are a plus. He loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice improvement over the original AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original AirPods Pro never really worked for me as they were always falling out of my ears but these new ones are so much better in that regard with the new XS tips. I'm not an audiophile but I think they sound better too although I wouldn't say it was a huge leap. I also really appreciate the improved FindMy features. As a person that loses my headphones all of the time, I love that the case now can sound a chime as well as has the chip makes it easier to find it's exact location with my iPhone. I was going to take these back because I couldn't justify the cost right now but after living with them for a week, I had to keep them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones and highly recommend!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these everyday, work calls and virtual meetings, personal calls, mowing the lawn, snowblowing. I probably will not ever switch. I have multiple other headphones but these are my go to because of the noise cancellation and seamless ease of use with my iphone and apple computer. Highly recommend, will likely be purchasing the new generation within next 6-months and keep these as my backup.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Love these!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect earbuds!! They don’t fall out and most importantly, they don’t hurt my ears like the original one.

    I would recommend this to a friend