Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31246 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 31,246 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Take your Listening to a New Level

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv these! I normally cheap out on stuff like this but have to replace w/in the year so this time I bit the bullet & splurged. Best Buy matched Target's Discounted amount & I was able to use my reward dollars so sticker shock wasn't so bad (even added the apple care). Well worth the $$ - the options you can set & the sound quality are light years beyond what I am used too & they gave me apple music free for 4months! The soft cushion that sits in your ear comes in numerous sizes & since I am a runner I normally have to keep pushing them back in my ears BUT NOT W/THESE- they have stayed securely in place during every run. For anyone on the fence about spending the extra $$ compared to other wireless pods I highly suggest you go for it b/c you will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2 Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds. I love that they give you multiple sizes of tips for different ear sizes. The noise cancellation is next level and they are a reasonable price in my opinion!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing. The noise cancellation and transparency mode do a great job balancing the noise around you. Change the silicone ear pieces if you think they’re too small or big to have a comfortable fit. Don’t have problems with them feeling like they’re going to fall out my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All Time Favorite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’The AirPods Pro 2 are Apple’s most refined and powerful earbuds yet, combining intelligent noise control, impressive audio performance, and seamless integration with the Apple ecosystem. Whether you’re an audiophile, a fitness enthusiast, or just someone who appreciates convenience, these earbuds deliver on nearly every front. The AirPods Pro 2 are easily among the best wireless earbuds available in 2025. With top-tier audio, smarter noise control, and a user experience that only Apple can provide, they’re worth every penny. Whether you’re upgrading from the first-gen or switching from another brand, you won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Headphones

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned Apple Aiprods. I must say I was impressed with the sound quality when I set these up and started using them. I now own 14 sets of earphones. Mostly high-end (Sennheiser, Bowers and Wilkens, Bose, Sony, Beats, etc.). I have a lot to compare against. I thought I may use them for the amplification feature, but it turns out I don't need to (yet). I love to listen to music, and these sound great. I may need to utilize the amplification eventually. It is like having an extra tool in my tool belt!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Air pod pro 2

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro 2 Review The AirPods Pro 2 are a fantastic upgrade, offering noticeably better sound quality, improved noise cancellation, and a longer battery life. Features like Adaptive Transparency and volume control on the stems make them more versatile, while the Find My-enabled case adds convenience. They’re perfect for Apple users who value premium audio and seamless device integration. A bit pricey, but worth it for the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Air pods pro

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product the sound is amazing and the setup was surprisingly detailed very in depth and thorough. The fit is real good and the sound is phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Gen 1 Pro's, and these are a little bit better in several ways -- music quality, noise cancelling, battery life. Plus the volume slider. Glad I got these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I like em.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like em a lot. Best use so far is on walks I can leave my hearing aids at home The hearing aid function works quite well and I can listen to a book or music and also visit with neighbors along the way cause the book/music will go quiet when conversations are going on. Downside to that is if the music causes you to sing out loud the broadcast sound will mute. I’ve learned to sing in my head.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Apple product ever

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These provide great noise canceling, phone conversation that works well even in a motorcycle helmet. The lost tracking feature is amazing, saved me multiple times. The battery life is also something I never have to think ablut.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new AirPods. They stay in my ears, they sound amazing, the noise canceling is awesome and if I fall asleep in them they’re usually still in my ears when I wake up!! Oh yea the battery life is awesome too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice improvement over the original AirPods Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original AirPods Pro never really worked for me as they were always falling out of my ears but these new ones are so much better in that regard with the new XS tips. I'm not an audiophile but I think they sound better too although I wouldn't say it was a huge leap. I also really appreciate the improved FindMy features. As a person that loses my headphones all of the time, I love that the case now can sound a chime as well as has the chip makes it easier to find it's exact location with my iPhone. I was going to take these back because I couldn't justify the cost right now but after living with them for a week, I had to keep them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the earbuds.Sound quality is outstanding and the noise cancelling feature is a must. Battery life has improved over older earbuds. you can't go wrong with Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter and she loves them. They stay inside your ear without falling out even during exercise. The noise cancellation is great too when in a noisy environment.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Fit

    Rated 5 out of 5 stars

    Awesome Product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort and fit of the AirPods Pro’s. I also like the way it read's a text message and email to you through the AirPod Pro. The AirPods easily connects to the Apple phone. I highly recommend these AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Second Time’s The Charm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of the 1st gen. AirPods Pro, but ended up returning them as they didn’t stay in my ears for long even during stationary activities. I decided to give these a shot as my other headphones kept dying on me. I have to say these whatever Apple did, it worked as the 2nd gen. stay in my ears much better. I haven’t tried running in them, so I can’t speak to that. I get more than enough use out of them with other activities that I’ve already decided to keep them. The audio quality could be a bit better, but the battery life and connectivity (both issues with my other headphones) make up for it!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality, easy pairing, easy to find if lost!!! love en!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall rating for the AirPods Pro gen 2 is a 5 star. When I first had bought the AirPods I was honestly a little iffy about it because I already had the AirPods Pro 1st gen, but once I put the new ones on my mind changed in an instance. The difference in the sound was astronomical. I can’t forget to talk about the new features that are included, which are amazing. They way that the AirPods fade between transperacy mode and noise cancelation mode depending on your environment. They also enhance the sound around you and lowered the volume when you are actively having a conversation then resumes to its set volume when the conversation is over, which work flawlessly. Over all this deserves a 5 star rating. Best wireless earbuds I have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First experience with Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first purchase from Best Buy since I arrived in the U.S. The item came in perfect condition and the delivery was very fast. I really liked the promotion because I got it at a reduced price. Overall, I’m very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    airpod pros

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are excellent and they are very comfortable. The best thing is you can cancel all sound around you

    I would recommend this to a friend