Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 31628 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 31,628 reviews
  • Rated 5 out of 5 stars

    Good purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Splendid sound and a raft of features i have’t yet explored. Setup and pairing was very easy. Noise cancellation is outstanding and easy to control. Comfortable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise cancellation works greqt

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation works great & clarity of music. Charge is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. For earbuds, the noise cancelling is excellent! I’m used to my higher end headphones noise cancelling, and while these aren’t quite on the same level as that, they’re surprisingly close. They’re probably the best you’ll get with earbuds. I love how seamlessly it pairs to my phone as well, all I have to do is put them on and it’ll automatically detect and switch audio output to the AirPods. Phenomenal charging time as well, plugging it in for a mere 5 minutes charges maybe 15%, if not more. Great battery life as well! Have only had to charge them once a day, if I’ve been heavily using them. The case is very nice as well, nice and compact and easy to store. If you’re looking for earbuds, I don’t think you can get any better than these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Time’s The Charm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of the 1st gen. AirPods Pro, but ended up returning them as they didn’t stay in my ears for long even during stationary activities. I decided to give these a shot as my other headphones kept dying on me. I have to say these whatever Apple did, it worked as the 2nd gen. stay in my ears much better. I haven’t tried running in them, so I can’t speak to that. I get more than enough use out of them with other activities that I’ve already decided to keep them. The audio quality could be a bit better, but the battery life and connectivity (both issues with my other headphones) make up for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, battery life last long, connectivity is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good connection, comfortable fit. I mainly wear these when I’m jogging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy these!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! I put off getting them for so long and I wish I'd purchased sooner. They seamlessly connect to my devices, have amazing sound quality, and have a long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding for sensory issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy really came through with the deals and it wasn’t even the holidays! I bought these for my son, who had 2nd gen AirPods since 2020. He took great care of them, but just time to upgrade. I placed these in my cart and waited a whole day before buying to be certain. Wow! You can definitely feel and hear the difference as soon as you put them on- without even connecting sound. The noise cancellation alone for me is worth it. As a person who suffers from misophonia, the options for audio cannot be matched. The sound quality is above standard for wireless earbuds. I appreciate the various eartips included to help them fit better. I will be buying another pair for myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I love the airpods pro.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you bought your AirPods, you probably knew you were "crossing the streams." Even though the Best Buy employee might have pointed you toward the Pixel Buds Pro 2, you stuck with AirPods. Why? Because the transparency mode and Active Noise Cancellation (ANC) on the AirPods (especially the Pro 2 or Pro 3) are still the gold standard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Airpods so far!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend adores the AirPods Pro 2nd Gen I got her months ago. They still impress her with their long battery life, top-notch sound, and easy phone connection. She's hooked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic sound, great fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never liked the original AirPods. They were terrible at allowing too much noise in and didn’t stay in place. I became a big Jabra fan. While looking to upgrade my old Jabra’s all the reviews said the air pod pros were the best for iPhone users, so I decided to give them a shot. They are awesome. The sound is fantastic and some of the features are top notch. Plus they don’t fall out. My only complaint would be that the noise cancellation can sometimes make you feel like you’re in a tunnel if it’s really noisy around (like in an gym) and you are listening to something that’s quiet or hits some quiet spots. I’d highly recommend giving these a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star Review

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are amazing! They last a very long time once fully charged and they fit perfectly. I love the different size ear pieces that is provided in the package. I’ve had mine for well over a year now and they work perfectly !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to complain about. Great battery life and sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best earbuds you can buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this gift for my father. These are best wireless earbuds you can purchase. The noise cancellation is amazing and the battery life and charge time our second to none. I would definitely recommend these pro earbuds over all of the others on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound with effective noise cancellation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding AirPods with very effective noise cancellation. I write this with the droning noise of my pool pump in the background. Not totally muted but very nearly so. I bought these primarily for travel but have been using them to listen to music while reading. Very good sound in my opinion. Easy to pair with my Apple devices. No problem charging AirPods in the case. Very happy with Best Buy who accepted my gen 1’s in trade for these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not worth the hype.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but not worth the hype. The fit is too close, which doesn't allow me to lie on one side and watch movies. Battery life is good, as is the ease of connecting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod pro 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. The noise cancellation feature works very well. Also, the added extra small silicon tips are a nice addition as my previous ones only went down to a small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just plain works well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features actually work well and arent gimicky. The noise cancelling works very well, and so does transparency mode. Sound quality is good as well. Switches seamlessly between my iPhone ans iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shocked by the noise cancellation on these. I put them on and thought I went deaf. The transparency mode is also really good. I’d recommended these to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Sound Quality

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I've been using these AirPods for a few weeks now, and I absolutely love them! The sound quality is fantastic, they fit comfortably, and the noise cancellation is really impressive. These AirPods have definitely improved my daily routines!"

    I would recommend this to a friend