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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31254 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 31,254 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for the wife,,,, she loves them. I had to buy a set, ended up with the pro3s they both sound amazing. Definitely, dont used them while driving the block all sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Stay in ears all day while working.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods pro 2 The Ultimate Earbuds for Apple Users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 (new version) are a fantastic upgrade, offering improved sound quality, industry-leading noise cancellation, and longer battery life. The addition of USB-C charging and enhanced features like Adaptive Transparency and Precision Finding make them even more user-friendly.they’re a top choice for Apple users seeking premium earbuds. Rating: 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods instantly connected without any complicated steps. The sound quality is outstanding and the fit is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    God

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had fakes for awhile but when i put them on it was a different story, changes music forever, perfect seal, perfect sound, perfect charge life. worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Solid Improvement over 1st Gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are incredible! My 1st Gen AirPods Pro failed in multiple ways so I bought these. They're actually massively better with two improvements. The ability to adjust volume through them is solid. The noice canceling is absolutely amazing. Way better than the 1st Gen. First time I put them in my ears, I thought my wife muted the TV. It went SILENT. I had to take them out to see if it was still on. They're also switching back and forth between my iphone and my macbook in real time as I need them; while using both devices.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good Air Pods Pro 2. Horrible BB chat experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice version of air pods by Apple. Unfortunately, I had an unpleasant experience with Best Buy’s online chat customer service. Initially, I bought this from BB’s BF deals. A couple of days after I picked these up from our local BB I saw that two other competitors (Target and Amazon) had a lower price for these same Air Pods Pro 2. I tried to do a price match thru the BB app, but it kept telling me they couldn’t verify it. So, I tried the chat option. I told the rep that I saw a lower price and would like a price match. The rep told me they couldn’t price match. I insisted that I have a screen shot and the link of the item from Amazon. However, she insisted they couldn’t price match. She said it’s their policy. I got upset because I know BB does price match. Oh well. I decided to return this item back to our local BB store and buy the lower priced one from Amazon. When I returned this, the associate from our local BB store said I should’ve been given a price match. It’s just a frustrating experience overall. Who knows, maybe the online chat customer service rep wasn’t knowledgeable at all and still needed some extra training. But, BB needs to get their policies straightforward so their customer service reps aren’t giving contradicting answers. I have the chat log too if anyone from BB wants to contact me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Epic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is excellent! They are comfortable to wear in the ear for long period of time also.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    I LOVE THEsE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless range. Great sound quality. Great fit. No problems with connectivity. If you own more than one Apple Product these are a must have!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AirPods wouldn’t trade for any other brand the best quality audio anyone can ask for and plays for hours before needing a recharge

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have the best sound for listening to music while working in shop. I can wear my eye and breathing protection while wearing these air pods. They are very comfortable wearing and love the noise cancellation. My husband has a pair also and he loves them and uses them as hearing aid. Yes the hearing aid function works great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Very good buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well. Sound is very good.They charge quickly and last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best AirPods at any price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned various AirPods since they were first introduced, and these are by far the best ones I've ever had. I LOVE both the noise cancellation AND the audio passthrough. A future update will add hearing test and aid options as well, so you can't go wrong! As always, the battery life on these is fantastic! I use one at a time and get 5-8 hours of listening/standby consistently. It's perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Purchace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great battery life, and amazing sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality great, feels comfortable in my ears as well have had them for a few months and so far nothing bad has happened yet

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are super comfortable and are definitely worth the money. Great sound and quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still use these to this day, great fit and overall great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    A Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these air pods fit perfectly in my ears while work out and just doing chores around the house. Sound is awesome and clear, I made a good choice!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Jamming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is superb, connect very easily and work perfectly with your phone , outstanding quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AirPods

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods, there’s not a single day I go without using them. They’re so convenient and the sound is so smooth. These are my very first pair so as a first pair user I would recommend these!

    I would recommend this to a friend