Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 31639 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 31,632 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    You should own these

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love the sound quality. Fits great and they stay in place even during my workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, easy to put in and take out, charges in little to no time and stays charged several hours

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Air Pods yet!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these next gen air pods. They are quiet and noise cancelling. Crystal clear sound and the fit ears perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product. Like the nosie cancelling feature.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound. Does not bother my ear like other earbuds where they are to big or bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and battery life is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you’re on the fence, GET IT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with these purchase! If yo were thinking about it, you sooo don’t need to get a brand new one! My last ones were brand new and then I lost them at the nail salon(idek how :() and I just couldn’t shell out the cost for new ones and checked FB marketplace, but there are sooo many copies so be careful! The I was deciding between here and Backmarket, but I chose BestBuy because of brand name tbh and the option to buy open box or refurbished, and I’m beyond happy. They are wonderful quality, no problems at all and were good as new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely Worth the Upgrade – Flawless Noise Canc

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 have exceeded all my expectations! The active noise cancellation (ANC) is incredibly powerful—it completely drowns out subway noise, chatter, and even loud construction near my office. When I need to stay aware, Transparency Mode sounds so natural it’s like wearing nothing at all. Sound quality is rich and balanced, with crisp highs and deep bass (a noticeable upgrade from the 1st gen). The new adaptive EQ tailors audio in real-time, and the spatial audio with head tracking makes music and movies immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love how comfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how comfortable they are and how good quality and noise control they have

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and sound great. I have small ear canals from surfing and these fit perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better version of the previous pros.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No audiophile but I would say the sound is just a bit better. The new features like volume control from the stem is pretty awesome. The case plays a decently loud sound if you misplace em. All minor things but worth it when comparing the previous generation. However, if you have the previous ones I wouldn’t upgrade unless they break. Bought these for my wife and she normally doesn’t like headphones that go in ear but she loves these. If you have the Apple ecosystem, do yourself a favor and get them.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them because I havent found the right noise canceling ear buds for me, these are much better than others I’ve tried but noise still comes through. Dont get me wrong, it blocks a majority pf the noise but not all, maybe im just too picky. Like all airpods they connect between devices without frustration and the sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Works as they should

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and light weight. Good for working out as well. Good sound quality although have had some issues with people hearing me when walking outside. Seems to work better when noise cancelling is turned on but that's not always optimal if I want to be able to hear what's going on around me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Apple AirPods Pro 2 are extremely comfortable, especially over my older AirPods and they deliver awesome sound! I really like the noise cancelling feature, especially for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good decent AirPods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good decent AirPods works well hear the music or anything clearly and noise cancellation you can’t hear nothing that’s good works well easy to connect and overall good

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase exclamation mark great at once canceling! As different sets of measurements for me earplugs so that does not fall out of your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Buds cheaper when ordered and picked up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds. Fits in the ear and stay. Nice sound quality Easy online pick up and pick up

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Upgrade for Most (not All)

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from original AirPods because battery life had become poor. With the upgrade, appreciate the improved sound quality and noise cancelling feature. The primary purpose for me is work related (spend lot of my day on the phone). The upgrade doesn’t help much there, but improvement is significant when I do listen to music or watch video with sound. Major improvement in battery life even if I were to compare them to when I initially started using the older version of AirPods. I’m not loving the way new version fits inside my ear. I’ve switched out the rubber ear pieces few times and just can’t seem to find the right fit. I’m sure it’s great for some, but for me they just don’t fit in my ear as well as the original version. They even start to slide out of my ear at times and I find myself adjusting them way more often throughout the day. I hate this because everything else about this version of AirPods is so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Pods. Comfortable overall. Sleek capsule. Love the features and control. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite upgrade over the Airpods Pro 1st Gen. love the sound quality, battery life and the convenience of having USB C. Amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Decent upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from 1st gen AirPods Pro. It's a noticeable upgrade in terms of sound quality, noise cancellation, and transparency mode. Battery life is also much better as well. I was a little skeptical about whether or not I should upgrade, but I would say it was worth it.

    I would recommend this to a friend