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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 32137 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the excellent sound quality, comfort, and impressive battery life of the product. They also appreciate its perfect fit, seamless connectivity, and useful transparency mode. However, some customers find the product to be a bit overpriced and are not entirely satisfied with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 32,137 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Sound Cancelling Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellect product and sound cancelling is great. Sometimes one will fall out or get itchy, but not often. Otherwise the sound is incredible!! The battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Happy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound really comfortable and perfect battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stop working

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I’m happy with this product. The sound quality is good, and it worked well when I first started using it. However, after a short time, the right earbud stopped working completely, while the left earbud still works fine. I expected better durability, so I’m disappointed that one side failed. I hope the company can improve the quality or offer a replacement for defective units.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Seamless with Apple network. Easy to find with find my. Had to change ear cap to smaller and have not fallen out since (easier to change than I thought)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased airpods from Best Buy, and I couldn't be happier with my experience. The product itself is exactly what I was looking for—high-quality, reliable, and easy to use. It works perfectly and has exceeded my expectations in every way. I also want to highlight the fantastic customer service I received at my local Best Buy store. The staff were friendly, knowledgeable, and quick to assist me with any questions I had. The whole process, from browsing to purchasing, was smooth and hassle-free. Shipping was fast, and the item arrived well-packaged and on time. I will definitely be returning for future tech purchases. If you're considering buying this product, I highly recommend it—you won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and price. Very good sound and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones would buy again. Sound and fit is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these AirPods Pro 2 back in 2024 and have been using them ever since. They offer excellent audio quality and are incredibly comfortable for your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Apple lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these and the first order was lost in the mail. Best buy was AMAZING at getting me refunded and taken care of. When i got my refund, i went in and picked some up and i LOVE them! The battery life is insane, the sound quality is perfect and i just love them. Wouldnt recommend anything else

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fits in ear well and good charge life time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent noise canceling, comfortable fit, easy on the go size. Appreciate the usbc.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones - they stay in my ears better than the other AirPods. The only thing that sometimes annoys me is the nodding and moving head feature that will turn off the headphones. I wish Apple had a way to choose or not choose that feature since I walk and dance with my headphones and don’t want them to cut out when I move my head.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Apple air pods pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality , sounds is perfect , buffs other noises, battery life is long

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    My new AirPods Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new AirPods are great and a step up from previous ones I have had. Great sound and connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Old airpods OUT, New airpods IN!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, fits great. I was having an issue with old airpods and upgraded to these and have no issues anymore! I recommend these to anyone who's having issues with older airpods and are looking to upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best item I've bought in a long time!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best for when you want to listen to music or just at the office watching some videos for background noise. The noise cancellation is INSANE, definitely one of my favorite features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Airpods to date!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this Airpod Pro 2 is true. The noise cancelling works extremely well for air travel, They held a charge from LA to Tokyo.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so much better for my ears than the original AirPod. The design stays in my ears and is comfortable. Love the hearing test feature. Noise cancellation is perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple pro 2 ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sounds, comfortable and the noise canceling is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great pair of earbuds all around. I know the new ones just came out but if your looking to spend a little less then these will be your next best buds. Great sound great features and the noise cancellation is perfect. Battery life long!

    I would recommend this to a friend