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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31291 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 31,291 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. I use it to block out extraneous noise in my condo when I am listening to CDs. I did the hearing test and am also using it to counter mild hearing loss and help with my ability to hear some tracks on the CDs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best airpods in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best airpods in the market hands down. Best quality, perfect audio quality. Definitely worth the hype and price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy Right On!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of Apple AirPods Pro 2. I think they're great. So easy to set up and use this product. The sound is very good and now you can use them to enhance your hearing like hearing aids. I also like shopping at Best Buy in Honolulu. The employees are friendly and knowledgeable. They actually come up to you to see if you need help. And the prices are great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Air pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ear buds no issues at all they stay charged for a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    best earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent noise cancelation feature. very long lasting battery. would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much more than the first pair I had . Much more comfortable fit in the ear and less likely to fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Grapevine Bestbuy review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods work flawlessly and fit securely. The Grapevine Best Buy has always offered great service and a good selection. The only other location nearly as good was the Las Colinas store, which sadly was closed down a few years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in on time even though it snowed in my area. Only complaint i have is that the box came in unrapped, but they looked new still. I did compare them with some fakes one and these are real. Great sound and they don’t fall off my eat after trying out the different tips it come with. Perfect for the gym or going out for a run.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds build on Apple’s legacy with the upgraded H2 chip, delivering noticeably improved noise cancellation—up to twice as powerful as the original model—and clearer, more immersive sound. Adaptive EQ fine-tunes output in real-time, matching frequencies to your ear shape

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds worked much better than I expected if I'm completely honest. I didn't think the noise cancellation would be so effective, and MUCH more comfortable than any ear bud I've worn before. Sound quality was just as good as I thought it would be. Would recommend these to anyone with apple device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing noise cancelling and battery life. definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend those AirPods Pro two to any anyone that have a phone that can use this product. It is very convenient. The sound is great Clear easy to use. Just great customer service at Best Buy. I love you from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AZ100

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earpods that i ever have, very good sound and long lasting

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! They are comfortable and the noise canceling is excellent. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re comfortable, and sound amazing, if you don’t like hearing your surroundings, then you should consider buying these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    They work well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a low cost hearing aid. They do help. The quality of ambient sounds isn’t great, a bit tinny. I keep reading there is a native app inside Apple Health to test and tune but not under iOS 18 yet. The free online app I used works well though and integrates with the device. I have been unable to adjust the volume using the stem so far. Sound quality of media sound through my mobile devices is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love my AirPods!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods Pro, they came very well packaged and there so loud, the noice cancellation mode is amazing and the product’s from Best Buy is very legit! Will shop again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    my best buds ;)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect audio and noise cancelling. battery life fantastic. definitely superior to the regular airpods as well as the 1st gen airpods pro.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    GOOD VALUE - COMFORTABLE TO WEAR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a lot of trouble wearing ear buds in my ears - the channels seem so small for the tips that come with ear buds _ BUT_ Apple AirPods Pro 2 are GREAT. I've comfortably listened to Audible books while my husband watches news shows on TV in the evenings - They are also priced within my budget, which really helps as I'm on a fixed income. GOOD VALUE - GREAT COST - COMFORTABLE TO WEAR!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    AirPods fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old set of AirPods. Battery life is great. Fit and feel are great.

    I would recommend this to a friend