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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 31648 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 31,648 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Quality Apple Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an iPhone and a Mac, which these headphones connect with very seamlessly. The noise cancellation is great. I've noticed a slight echo when I am wearing them in Zoom meetings, but other than that I'm overall happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Obsessed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first generation and loved them. Bought the upgrad...Absolutely love these. Connects to my Bluetooth smoothly. The noise canceling is gold! When someone talks to me it lowers the volume so I can hear them. It's like magic!! I'm obsessed with these and the updates!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Can’t complain

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancellation, they also fit nice. My son likes to snatch them out my ear though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Comfortable and great sounding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable to wear stays secure in ear only issue I have is the controls on them are a little touchy to try to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love my AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work a lot better than the first gen. Lindsey battery, quieter noise canceling and the sound had definitely been improved. Price is higher than the first gen, so look out for any sales. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy Right On!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of Apple AirPods Pro 2. I think they're great. So easy to set up and use this product. The sound is very good and now you can use them to enhance your hearing like hearing aids. I also like shopping at Best Buy in Honolulu. The employees are friendly and knowledgeable. They actually come up to you to see if you need help. And the prices are great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, the battery life is improved from gen 1. And the noise cancellation seems better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big improvement on last generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these new AirPods Pro after my previous pair developed a crackling and static noise issue after about three years. I had thought about buying them prior to the issues, but that pushed me over the edge. Everything about this new generation is better than the first. The noise cancelation and their ability to detect are better than the previous one. I like the adaptive mode because sometimes I have to operate a chainsaw or heavy equipment. The headphones can detect loud noises and automatically turn on noise cancelation to protect my hearing. That alone is worth the price to upgrade to a new pair of AirPods Pro. My only fault about them is the silicone earpieces do not stay in my ears well. I bought some aftermarket foam tips and that fixed the problem for me. Overall, I can't recommend them enough.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2nd gen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality the sound and how easy it is to control/ connect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best earbuds in the market IMO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless earbuds or headphones I have had. Workout 6 days a week and these have outlasted any other pair I have purchased over the years. Noise cancellation is excellent and life changing for someone who doesn’t enjoy crowds, lol.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    R.E AirPods Pro 2

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good but sometimes the connectivity isn’t the best it will chip out or disconnect randomly or you start to get static if you have them for a while other than that solid product great noise cancellation and different ears to fit your size ears

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, long battery life. Like the hearing aid feature.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality, worth the extra $$!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of these excellent earbuds! The sound quality is phenomenal, active noise cancellation works very well, and i don’t get fatigued from wearing them for long periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Airpod 2 pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great airpods. Wonderful sound! The noise canceling feature is a game changer. The different size buds for the ear make them a comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my gen 1 AirPods for years and finally decided to upgrade. These AirPods have changed the game for me! Excellent quality and I love the adaptive feature! Noise cancelling works great and battery stays charged for a long time. I use them almost every day. I have no complaints so far :)

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AirPods! Never really had any noise canceling headphones and they work amazing. Sound quality is great and fit in ear snug. Getting used to controls though

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. They are definitely noice canceling and cannot believe it took me this long to purchase them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best thing I ever bought!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love AirPod Pro they fit in my ears perfectly and I honestly think they are so comfortable must need if you want a good pair of noise canceling headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound , I am able to hear all types of music clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    AirPods fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old set of AirPods. Battery life is great. Fit and feel are great.

    I would recommend this to a friend