Customer Ratings & Reviews

I recently bought the AirPods Pro 2 from Best Buy, and I couldn't be happier with my purchase. The entire experience, from browsing on the website to the in-store pickup, was seamless. The sound quality of the AirPods Pro 2 is exceptional, delivering rich and immersive audio. The noise cancellation feature is a game-changer, making my listening experience even more enjoyable, especially in noisy environments. Best Buy's service was top-notch. The in-store staff were friendly, knowledgeable, and assisted me in finding the right product for my needs. The ordering process was straightforward. I appreciate the reliability of Best Buy and their commitment to customer satisfaction. These AirPods have exceeded my expectations, and I highly recommend both the product and Best Buy for anyone looking for a great shopping experience. Thank you, Best Buy, for making my purchase so enjoyable!

This was a new pair for my wife and she says they are a game changer. She loves them. Very comfortable to wear and the sound is amazing.

Great ear pods you have 4 sizes of ear inserts to choose from to get the perfect fit. and the sound is unbeatable.

Excellent noise canceling even on a plane. Music sound amazing. At times they are too easy to fall out when working out but usually a good fit. Best of all it easily hooks instantly to watch, phone, et al.

First and foremost, I want to mention that I primarily use Samsung as my main phone, although I do own a few Apple products. These earbuds have proven to work great with my devices, but it's worth noting that on Android, you will encounter limitations in terms of adjusting settings or monitoring battery levels, even when using third-party apps. Nevertheless, they excel as Bluetooth earbuds on Android, delivering wonderful sound, albeit without access to some of the more advanced "Pro" features. In terms of sound quality, these earbuds are tuned to provide a predominantly warm audio profile with a nice bass response. What's really brilliant is how the bass levels intelligently decrease as you increase the volume, safeguarding your hearing. All in all, I find these earbuds to be a fantastic choice. My recommendation would be to keep an eye out for discounts or sales, as the regular price tag of $250 might be a bit steep for some.

Great AirPods! Never really had any noise canceling headphones and they work amazing. Sound quality is great and fit in ear snug. Getting used to controls though

These are great. Fit perfectly and sounds great too

Very good product! Sound Quality: Excellent Connectivity: Excellent

Very high quality audio and easy to use. Much more comfortable compared to the first gen.

I am generally a fan of over-the ear headphones and the AirPods Pro2 were simply an emotional purchase for days when the larger headphones don't fit my day. The AirPods Pro2 come with the medium silicone adapters installed. There are three other sizes included and the replacement is rather surprising as it does require a hard tuck to dislodge it. The first time, it felt like I'd break it and to my surprise nothing did even with repeating this a few times. I ended up returning to the (pre-installed) 'M' ear pieces, but cannot claim to have ever found a perfect fit. The in-ear fit also becomes uncomfortable to me after an hour regardless of maker or model. The small available surface makes a user interface a challenge. I switch between headphones, and different user schemes are difficult to remember. The AirPods are not more intuitive than others and fortunately you can do everything on your iPhone much more comfortable (i.e., switching ANC modes) The sound is pretty good. I don't think it matches the AirPod Max headphones, but is not far from them. Especially vocals are reproduced very well. Noise cancellation is great, and from what I am reading, the main reason to pick the Pro 2 vs. the original Pro. Within the Apple ecosystem, it's very well integrated. The pairing is easy and even switching to an AppleTV or iPad is super easy. An impressive feature is spatial audio. Especially with the appleTV, the sound is aligned with the picture (if your AppleTV is in that location) and that's pretty cool. The charging case now has a USB-C plug for charging, but can also recharge using a wireless adapter like Qi and even Apple's Watch adapter. A surprisingly useful feature is the audible feedback of the charging case which can also be used to find the case if lost nearby. The look of the stems coming out of the ears has become a fad and is not longer contested. I certainly don't see it when wearing and there isn't enough vanity left to care how others see me. ;-)

What an upgrade from my last AirPods great noise cancellation on these and different insert sizes to ensure perfect fit.

I use my AirPods when I drive or in the gym and they are very comfortable. Works great with my iPhone.

Great quality and fit comfortably. Sound quality is great!

Can’t go wrong with AirPods Pro! Connectivity is the best and sound quality.

I love AirPod Pro they fit in my ears perfectly and I honestly think they are so comfortable must need if you want a good pair of noise canceling headphones!

Finally able to get these after having gen 1 previously and trying cheaper beats as well. But these are well worth the higher price and also pleased they fit in my ear great whereas previous gen was always falling out on me. Improved noise cancellation as well.

Sounds is awesome and I have no complaints about that. I don’t love the feature of the sound turning down if the headphones detect your voice. Great idea but in practice kinda sucks if you are like me and have to correct/give commands to your dogs on your walks with them or otherwise have scenarios where you might have to say a word or two every few minutes while listening. I was able to turn this feature off though so all good. My only other complaint is these do not seem to stay in my ears as well as the previous model of AirPod pros. I checked sizing, used the ear fit test to ensure proper fit and they do tend to come loose/fall out which is a bummer and why I went away from in-ear headphones previously before returning for AirPod pros.

Awesome ear pods. Great sound. Love all of the available settings.

I bought these for my son for Christmas. He LOVES them. He had the regular AirPods (not the Pros) and he says there is a substantial difference in quality of audio and he likes the enhanced features. They stay charged longer than the other AirPods as well.

These don't need a review. They are amazing. They are comfortable, have the best noise cancellation, and have the most aware mode I have tried.